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⚡ Source: ReedRef: 57018388

Trainee Sales Administrator - Technical Sales Progression

Ernest Gordon Recruitment Limited·Stoke-on-Trent·Posted 4 days ago
💰 £22-27k/year
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Job description

Original text imported from Reed

Trainee Sales Administrator - Technical Sales Progression

£22,000 - £26500 + Company Benefits + Company Bonus + Full training + Progression

Stoke - Office based

Are you a college leaver with a full UK driving licence and an interest in engineering or machinery, looking to kickstart your career with a well-established pump manufacturer offering structured training and clear progression opportunities into a Technical Sales Engineer role?

This UK manufacturer, with a £21 million turnover, supplies innovative pumping and fluid handling solutions to the construction, utilities, housing, and wastewater sectors, built on over 65 years of engineering excellence, reliability, and customer-focused service trusted by local authorities, developers, and contractors nationwide.

In this role, you'll support the Pumps Sales team by managing enquiries, preparing quotations, maintaining CRM records, and helping customers find the right pumping solutions for a range of fluid handling applications. Working with clients across construction, utilities and industrial sectors, you'll build strong relationships while developing the technical knowledge needed to progress into a Technical Sales Engineer role.

This role would suit a college leaver or junior candidate with a full UK driving licence and a strong interest in engineering or machinery, looking to start their career with a well-established UK pump manufacturer offering structured training, hands-on technical development, and clear progression into a Technical Sales Engineer position.

The Role:

  • Prepare quotations and tenders
  • Manage incoming enquiries via CRM system
  • Build and maintain client relationships
  • 40 hour week, flexible between 8:00am and 6:00pm

The Person:

  • College leaver or above
  • Strong English and Maths
  • Interest in engineering or machinery
  • Own transport / commutable to site
  • Commutable to Stoke

Reference: BBBH25801

Technical, Sales, Engineer, Junior, Trainee, Pumps, Pump, Systems, Engineering, Mechanical, Machinery, CRM, Quotations, Manufacturing, Training, Development, College Leaver, Woore, Stoke, Stafford, Staffordshire, Crewe

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position.

The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

SpeedCV AI

Key skills

AI-extracted from the job advert

Must-have skills
Full UK driving licenceCRM system usageQuotation and tender preparationEnglish and Maths to GCSE level or aboveEngineering or machinery product interest
Nice-to-have
Knowledge of pump or fluid handling systemsExperience in a manufacturing or technical environmentFamiliarity with construction or utilities sectors
Soft skills
CommunicationAttention to detailInitiativeReliabilityCustomer focusEagerness to learn
SpeedCV AI

Application advice

5 AI-generated recommendations to maximise your chances.

1

⭐ Open your Personal Statement with a direct reference to engineering or machinery interest — the advert flags this as a key selection criterion alongside your driving licence.

2

📊 If you have any school or college project experience with technical subjects (e.g. GCSE/A-Level Engineering, Physics, or DT), quantify it: "Completed 12-week engineering design project achieving a Distinction grade."

3

🎯 Mention any CRM or database tools you've used (even school admin software or spreadsheets) — the role explicitly requires CRM record maintenance from day one.

4

🌐 Highlight sectors the employer serves (construction, utilities, wastewater, housing) in your CV summary to show sector awareness and alignment with their £21M turnover client base.

5

🤝 Include any customer-facing experience (retail, hospitality, volunteering) and frame it around managing enquiries and building relationships — directly mirroring the role's core duties.

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Suggested CV bullets

3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.

How to tailor your CV

Add these 3 bullets under your most recent experience:

  • Managed 30+ weekly customer enquiries via CRM system, maintaining 100% response accuracy and reducing quotation turnaround time by 20%.
  • Prepared and submitted 15 competitive quotations per month for pumping and fluid handling solutions, contributing to a 12% increase in conversion rate over one quarter.
  • Built and maintained relationships with 25 clients across construction and utilities sectors, supporting the sales team in achieving monthly revenue targets.

Free to copy — tailoring requires a 30-sec CV upload.

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Letter preview — tailored to Ernest Gordon Recruitment Limited

Dear Hiring Manager,

Ernest Gordon Recruitment's Trainee Sales Administrator vacancy at a leading UK pump manufacturer is exactly the role I have been seeking to launch my career in technical sales. The combination of structured CRM management, quotation preparation, and hands-on exposure to pumping and fluid handling solutions across the construction and utilities sectors aligns directly with my interest in engineering and my ambition to progress into a Technical Sales Engineer position.

My background in customer-facing work and technical study has equipped me with strong communication skills and a methodical approach to managing enquiries and maintaining accurate records. I am confident in building client relationships quickly and am eager to develop the product knowledge needed to support the Pumps Sales team from day one.

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SpeedCV AI

Interview questions

10 questions generated from this advert.

Technical

  • What do you understand by the term 'fluid handling solutions', and can you name two sectors where pumping systems are commonly used?
  • How would you approach preparing a quotation for a client who has described a wastewater pumping requirement but hasn't specified flow rate or pressure?
  • What CRM systems or database tools have you used, even in an educational or part-time work context?
  • How would you prioritise multiple incoming customer enquiries arriving simultaneously via phone and email?
  • What is the difference between a quotation and a tender, and why does accuracy matter in both documents?

Behavioural

  • Tell me about a time you had to learn something technical quickly — how did you approach it and what was the outcome?
  • Describe a situation where you had to manage multiple tasks at once. How did you stay organised?
  • Give an example of when you provided strong customer service. What did you do and what was the result?
  • Tell me about a time you made an error in written work or a document. How did you identify and correct it?
  • Describe a situation where you had to build a relationship with someone you didn't know. What steps did you take?
SpeedCV AINEW

STAR answer examples

Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.

1Question

Tell me about a time you had to learn something technical quickly — how did you approach it and what was the outcome?

Situation: During a part-time retail role, our EPOS system was replaced with a new cloud-based platform two days before the Christmas rush. Task: I needed to become proficient quickly so I could process transactions and handle customer queries without slowing the queue. Action: I spent two evenings studying the supplier's online tutorial videos and created a one-page cheat sheet covering the 10 most common functions. I also ran through 20 practice transactions before the store opened. Result: By day one of the busy period I was processing sales 30% faster than some colleagues who had used the old system for months, and I helped train two other team members using my cheat sheet.
2Question

Give an example of when you provided strong customer service. What did you do and what was the result?

Situation: While volunteering at a local community centre, a visitor arrived frustrated because their booking had been incorrectly logged and the room they needed was occupied. Task: I had to resolve the situation quickly with no manager on site. Action: I apologised sincerely, checked the full bookings diary, identified an equivalent available room, and personally walked the visitor there. I then updated the CRM record to prevent a repeat error and flagged the issue to the coordinator with a written note. Result: The visitor left satisfied, later emailing the centre to commend the response. The coordinator implemented my suggested diary-check process, reducing double-booking incidents by roughly half over the following month.

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