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⚡ Source: ReedRef: 56916629

Receptionist

Tiger Recruitment·Barnet, London·Posted 1 week ago
💰 £17/hour
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Job description

Original text imported from Reed

Private Healthcare
Part-time receptionist
North London
£17 per hour
Mon, Wed and Thurs, 2-month contract
Immediate start

A busy private healthcare clinic are looking for a capable and highly organised receptionist /administrator to cover their busy reception for 2 months on a part-time basis.

Key responsibilities
  • Answering the phone in a professional manner
  • Using the booking system to book appointments
  • Meeting and greeting patients and dealing with paperwork
  • Chasing unpaid invoices
Skills and Experience
  • Previous front of house reception experience is essential
  • Highly orgainised and calm under pressure
  • Excellent attention to detail
  • Reliable and punctual
If you have the relevant skills and experience and are available immediately for part time work in North London, submit your CV today for immediate screening

Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.


SpeedCV AI

Key skills

AI-extracted from the job advert

Must-have skills
Front of house reception experienceHealthcare receptionProfessional phone mannerPatient administration
Nice-to-have
Medical booking systemsInvoice managementHealthcare paperwork
Soft skills
OrganisationAttention to detailCommunicationReliabilityPunctualityProfessionalismPressure management
SpeedCV AI

Application advice

5 AI-generated recommendations to maximise your chances.

1

📞 Highlight your healthcare reception experience prominently as this private clinic specifically requires medical front of house skills

2

🏥 Emphasise your experience with patient interactions and medical appointment systems to match their booking requirements

3

💼 Showcase your invoice management and administrative skills as they need someone to chase unpaid invoices

4

⏰ Mention your availability for immediate start and part-time work (Mon/Wed/Thurs) to align with their urgent 2-month contract

5

🎯 Demonstrate your ability to remain calm under pressure in busy healthcare environments

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Suggested CV bullets

3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.

How to tailor your CV

Add these 3 bullets under your most recent experience:

  • Managed 40+ patient appointments daily using medical booking systems, maintaining 98% scheduling accuracy across 3 healthcare practitioners
  • Processed invoice chasing for £12,000 monthly outstanding payments, reducing overdue accounts by 35% through professional follow-up calls
  • Delivered front of house reception services for 150 patients weekly, ensuring seamless check-in process and confidential paperwork handling

Free to copy — tailoring requires a 30-sec CV upload.

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Letter preview — tailored to Tiger Recruitment

Dear Hiring Manager,

I am writing to apply for the Receptionist position at your private healthcare clinic in Barnet. With proven front of house reception experience and expertise in patient administration and booking systems, I am well-positioned to support your busy clinic's operations.

My background in healthcare reception has equipped me with the professional phone manner and organisational skills essential for managing patient appointments and administrative duties in a medical environment.

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SpeedCV AI

Interview questions

10 questions generated from this advert.

Technical

  • How would you handle booking multiple appointments simultaneously in a busy healthcare clinic?
  • What experience do you have with medical booking systems?
  • How do you manage patient confidentiality when handling paperwork?
  • Describe your approach to chasing unpaid invoices professionally
  • What systems have you used for patient administration?

Behavioural

  • Tell me about a time you dealt with a difficult patient at reception
  • How do you prioritise tasks when the phone is ringing and patients are waiting?
  • Describe a situation where you had to remain calm under pressure
  • Give an example of when your attention to detail prevented a problem
  • How do you ensure punctuality and reliability in a healthcare setting?
SpeedCV AINEW

STAR answer examples

Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.

1Question

Tell me about a time you dealt with a difficult patient at reception

A patient arrived 45 minutes late for their appointment and became aggressive when told they'd need to reschedule. I remained calm and acknowledged their frustration, explaining that the consultant was now with another patient. I offered three alternative appointment slots within the next two days and waived the usual rescheduling fee. I also provided a comfortable waiting area with refreshments while I confirmed the new booking. The patient left satisfied with the next-day appointment, and later praised our customer service to the practice manager.
2Question

How do you prioritise tasks when the phone is ringing and patients are waiting?

During our busiest morning period, I had 4 patients checking in, 2 phone lines ringing, and urgent lab results to file. I greeted the waiting patients with eye contact and a 'I'll be right with you' gesture, answered the first call to book an appointment quickly, then processed the check-ins efficiently using our system shortcuts. I returned the second call within 3 minutes and filed the lab results during a brief lull. This approach ensured no patient waited longer than 5 minutes and all calls were answered professionally.

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