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⚡ Source: ReedRef: 56916684

Reception Host and Office Administrator

Australasian Recruitment Company·London·Posted 1 week ago
🟢 Permanent💰 £28k/year
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Job description

Original text imported from Reed

RECEPTIONIST HOST AND OFFICE ADMINISTRATOR
We’re recruiting a Reception Host and Office Administrator for a 6-week temporary-to-permanent opportunity supporting a values-driven, not-for-profit organisation. This hands-on role plays a key part in the smooth day-to-day running of the office, providing administrative support across teams and delivering a warm front-of-house experience for training programmes and professional events.

RECEPTIONIST HOST AND OFFICE ADMINISTRATOR ROLE:
  • Hosting clients and visitors, managing reception duties, answering calls and coordinating building security notifications
  • Managing incoming and outgoing post, deliveries and shared inboxes to support smooth office operations
  • Maintaining high office health and safety standards through regular walk-throughs, desk checks and compliance activities
  • Managing office supplies, stationery, tea points, cupboards and coffee machines to maintain a well-organised environment
  • Supporting IT and AV equipment by carrying out checks, logging issues and assisting colleagues with basic troubleshooting
  • Coordinating internal and external meeting room bookings, setup, refreshments, room layouts and AV testing
  • Supporting the delivery of courses and events, including room preparation, refreshments and post-session clearance
  • Assisting with HR administration, including recruitment and onboarding tasks, joiner and leaver processes, internal communications and staff engagement activities
RECEPTIONIST HOST AND OFFICE ADMINISTRATOR ESSENTIALS:
  • Having a minimum 6 months of office administration or event administration experience in a corporate environment
  • Using Microsoft Office confidently
  • Bringing strong administrative capability with full on-the-job training provided
  • Demonstrating a friendly, approachable and professional manner with a positive, can-do attitude
  • Working confidently both independently and as part of a small team
  • Applying strong organisational, time management and administrative skills with high attention to detail and accuracy
RECEPTIONIST HOST AND OFFICE ADMINISTRATOR BENEFITS:
  • Offering a benefits package including 28 days’ annual leave, a contributory pension scheme, and private medical and life insurance
  • Providing a generous learning and development offering with access to world-class training in mediator skills and conflict management
If you feel that you fit the above criteria, then please apply today by submitting your CV to us. Please note that due to the high volume of applications that we receive, only successful applicants will be contacted. For information on how we process personal information, please refer to our website: How We Use Your Personal Information.

At Australasian Recruitment Company we are committed to an Equal Opportunities policy and make employment decisions by matching business needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities) gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
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Key skills

AI-extracted from the job advert

Must-have skills
Microsoft OfficeOffice administration experienceCorporate environment experienceReception dutiesAdministrative capability
Nice-to-have
Event administrationHR administrationIT troubleshootingHealth and safety compliance
Soft skills
CommunicationOrganisationTime managementAttention to detailTeamworkIndependenceProfessional mannerPositive attitude
SpeedCV AI

Application advice

5 AI-generated recommendations to maximise your chances.

1

⭐ Highlight your Microsoft Office proficiency prominently as this is explicitly mentioned as essential

2

📊 Quantify your reception experience: 'Managed 50+ daily visitor check-ins and coordinated security notifications'

3

🎯 Emphasise any event coordination experience as the role involves supporting training programmes and professional events

4

🤝 Showcase your front-of-house experience and professional manner as this role requires hosting clients and visitors

5

🌐 Include any HR administration experience, particularly recruitment and onboarding support as mentioned in the role

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Suggested CV bullets

3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.

How to tailor your CV

Add these 3 bullets under your most recent experience:

  • Managed daily reception duties for 80+ visitors, coordinating building security notifications and maintaining professional front-of-house experience
  • Coordinated 15+ weekly meeting room bookings including AV setup, refreshments and room layouts for corporate training programmes
  • Supported HR administration processes including recruitment activities and onboarding for 12 new joiners per quarter using Microsoft Office systems

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Letter preview — tailored to Australasian Recruitment Company

Dear Hiring Manager,

I am writing to apply for the Reception Host and Office Administrator position at Australasian Recruitment Company. Your organisation's values-driven approach and the opportunity to support both front-of-house operations and administrative functions across teams particularly appeals to me, especially given my experience with Microsoft Office and corporate reception duties.

My background in office administration has equipped me with the organisational skills and professional manner needed to excel in this multifaceted role. I have experience managing visitor hosting, coordinating meeting rooms, and supporting HR processes including recruitment and onboarding activities.

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Interview questions

10 questions generated from this advert.

Technical

  • How would you handle coordinating multiple meeting room bookings with conflicting requirements?
  • Describe your experience with Microsoft Office applications and which ones you use most frequently
  • How would you troubleshoot basic IT equipment issues in an office environment?
  • What systems have you used for managing office supplies and inventory?
  • How do you ensure health and safety compliance during office walk-throughs?

Behavioural

  • Tell me about a time when you had to manage multiple administrative tasks with competing deadlines
  • Describe a situation where you provided excellent customer service to a difficult visitor or client
  • Give an example of when you worked both independently and as part of a team in the same role
  • Tell me about a time when you had to adapt quickly to new processes or systems
  • Describe how you would handle a situation where a visitor arrived for a meeting but the meeting room wasn't properly set up
SpeedCV AINEW

STAR answer examples

Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.

1Question

Tell me about a time when you had to manage multiple administrative tasks with competing deadlines

During a particularly busy period, I had to coordinate 8 meeting room bookings for the same afternoon while processing 25 new starter documents and managing a delivery of office supplies. I prioritised the meeting rooms first as they had external clients attending, then batch-processed the HR documents using a checklist system I created. I delegated the supply inventory to a colleague and followed up 2 hours later. All tasks were completed on time, the meetings ran smoothly, and the new starters received their welcome packs by 4pm as promised.
2Question

Describe a situation where you provided excellent customer service to a difficult visitor or client

A client arrived 30 minutes early for an important board meeting, but the room wasn't ready and the AV equipment had failed. The client was visibly frustrated and mentioned this was their third rescheduled meeting. I immediately apologised, offered them refreshments in our quiet reception area, and called our IT support while personally testing backup equipment. Within 15 minutes, I had the room fully operational with working AV, fresh water, and proper lighting. The client thanked me for turning around what could have been a disaster, and the meeting proceeded successfully.

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