Operational Trainer
Job description
Original text imported from Reed
Barchester Healthcare is a market leader in providing exceptional quality care to residents and patients across our rapidly expanding portfolio of 240 care homes and independent hospitals. Our Operational Trainers play a key part in ensuring the continued delivery of Good and Outstanding care, as they ensure every member of staff is confident and competent in their ability to work in a person centred and compassionate manner. Barchester's commitment to staff engagement and development has resulted in us being the only care provider in the UK to be accredited as one of the best companies to work for in 2019, 2020, and 2021.
Operational Trainers at Barchester provide induction and development training to circa 5 homes and/or hospitals across a specific region. As one of the initial points of contact between Barchester and a new member of staff, our Trainers should demonstrate passion for their role and the Barchester ethos. This varied position will provide the opportunity to witness the skilled progression of staff from their first day, throughout their Barchester career.
This is a home-based position that will involve travel around a specific region.
NEED TO HAVE
C&G 7300 (or equivalent)
Diploma level 3 in Health & Social Care or experience of working in social care sector
Working knowledge of legislative requirements in care sector
2 years training experience
Full UK driving licence
NEED TO DO
Coordination and delivery of induction and development training against Barchester objectives and training statistics
Provide practical, hands on training across a variety of subjects
Plan and publish training calendars
Ensure employee training files are up to date
Observe workplace practice
Arrange induction paperwork and a buddy in advance of a new employee starting
Maintain regular contact with new team members, coaching and supporting where appropriate
Attend meetings and conferences external to the home where required
Promote learning and development opportunities that Barchester offer
Work with Home Managers to ensure the implementation of individual personal development plans
REWARDS PACKAGE
Competitive salary
Company car, laptop, phone
Pension contribution and life cover
If you'd like to use your coaching and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is an empowering and rewarding place to be.
7766
Key skills
AI-extracted from the job advert
Application advice
5 AI-generated recommendations to maximise your chances.
⭐ Highlight your C&G 7300 qualification prominently as this is explicitly required for the role
📊 Quantify your training impact: 'Delivered induction to 45 new starters, achieving 98% completion rates'
🚗 Emphasise your UK driving licence and willingness to travel across regions as this home-based role requires mobility
🎯 Showcase experience with care sector legislation and CQC compliance as regulatory knowledge is essential
🤝 Demonstrate coaching abilities with specific examples of supporting staff development and progression
Suggested CV bullets
3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.
Add these 3 bullets under your most recent experience:
- •Delivered C&G 7300 compliant induction training to 65 new care staff across 4 facilities, achieving 96% completion rates within statutory timeframes
- •Coordinated training calendars for 180 care workers, reducing training backlogs by 40% through strategic scheduling and resource allocation
- •Conducted workplace observations and coaching sessions for 25 care assistants, supporting 18 staff members to progress to senior care roles within 12 months
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Dear Hiring Manager,
Barchester Healthcare's commitment to Outstanding care delivery and staff development makes this Operational Trainer position exactly the career progression I seek. With my C&G 7300 qualification and care sector legislation knowledge, I am well-positioned to support your training objectives across the Stoke-on-Trent region.
My background in health and social care training, combined with experience coordinating induction programmes and workplace observations, aligns perfectly with Barchester's person-centred approach. I am particularly drawn to the opportunity to witness staff progression from their first day through their entire Barchester career.
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Interview questions
10 questions generated from this advert.
Technical
- ›How would you ensure compliance with care sector legislation during training delivery?
- ›Describe your experience with C&G 7300 or equivalent health and social care qualifications
- ›How do you track and report training statistics effectively?
- ›What methods do you use for workplace observation and assessment?
- ›How would you coordinate training across multiple care homes in a region?
Behavioural
- ›Tell me about a time you coached someone through a difficult learning challenge
- ›Describe a situation where you had to adapt your training approach for different learning styles
- ›How do you handle resistance to training from experienced care staff?
- ›Give an example of how you've supported a new employee's development beyond formal training
- ›Describe a time when you had to prioritise multiple training demands across different locations
STAR answer examples
Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.
Tell me about a time you coached someone through a difficult learning challenge
Describe a situation where you had to adapt your training approach for different learning styles