Operational Trainer
Job description
Original text imported from Reed
Barchester Healthcare is a market leader in providing exceptional quality care to residents and patients across our rapidly expanding portfolio of 240 care homes and independent hospitals. Our Operational Trainers play a key part in ensuring the continued delivery of Good and Outstanding care, as they ensure every member of staff is confident and competent in their ability to work in a person centred and compassionate manner. Barchester's commitment to staff engagement and development has resulted in us being the only care provider in the UK to be accredited as one of the best companies to work for in 2019, 2020, and 2021.
Operational Trainers at Barchester provide induction and development training to circa 5 homes and/or hospitals across a specific region. As one of the initial points of contact between Barchester and a new member of staff, our Trainers should demonstrate passion for their role and the Barchester ethos. This varied position will provide the opportunity to witness the skilled progression of staff from their first day, throughout their Barchester career.
This is a home-based position that will involve travel around a specific region.
NEED TO HAVE
C&G 7300 (or equivalent)
Diploma level 3 in Health & Social Care or experience of working in social care sector
Working knowledge of legislative requirements in care sector
2 years training experience
Full UK driving licence
NEED TO DO
Coordination and delivery of induction and development training against Barchester objectives and training statistics
Provide practical, hands on training across a variety of subjects
Plan and publish training calendars
Ensure employee training files are up to date
Observe workplace practice
Arrange induction paperwork and a buddy in advance of a new employee starting
Maintain regular contact with new team members, coaching and supporting where appropriate
Attend meetings and conferences external to the home where required
Promote learning and development opportunities that Barchester offer
Work with Home Managers to ensure the implementation of individual personal development plans
REWARDS PACKAGE
Competitive salary
Company car, laptop, phone
Pension contribution and life cover
If you'd like to use your coaching and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is an empowering and rewarding place to be.
7766
Key skills
AI-extracted from the job advert
Application advice
5 AI-generated recommendations to maximise your chances.
⭐ Highlight your C&G 7300 or equivalent Level 3 Health & Social Care qualification prominently as this is explicitly required
📊 Quantify your training impact: 'Delivered induction training to 45 new starters, achieving 98% competency pass rates'
🚗 Emphasise your full UK driving licence and experience with regional travel as this home-based role covers circa 5 locations
🎯 Showcase your knowledge of care sector legislation and CQC compliance requirements as these are essential for the role
🤝 Demonstrate your coaching abilities with specific examples of supporting staff development and career progression
Suggested CV bullets
3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.
Add these 3 bullets under your most recent experience:
- •Delivered induction training to 85 new care staff across 6 facilities, achieving 96% first-time competency pass rates within 3-month probation periods
- •Coordinated training calendars for 12 care homes covering Level 3 Health & Social Care requirements, reducing compliance gaps by 78%
- •Coached 23 underperforming care assistants through personalised development plans, resulting in 19 successful progressions to senior care roles
Free to copy — tailoring requires a 30-sec CV upload.
Your cover letter is ready
We've drafted a cover letter for Barchester Healthcare. Preview the opening, then unlock the full personalised version.
Letter preview — tailored to Barchester Healthcare
Dear Hiring Manager,
Barchester Healthcare's commitment to Outstanding care delivery aligns perfectly with my passion for developing confident, competent care professionals. With my C&G 7300 qualification and extensive training delivery experience, I am well-positioned to support your regional training objectives across Cheshire East's care homes.
My background in health and social care training, combined with comprehensive knowledge of care sector legislation, has equipped me to deliver effective induction programmes that ensure CQC compliance whilst fostering person-centred care approaches.
Free signup, no card needed. Export to PDF/Word requires a £1.99 trial (14 days).
Interview questions
10 questions generated from this advert.
Technical
- ›How would you ensure compliance with CQC regulations during staff induction training?
- ›What methods would you use to assess staff competency in person-centred care?
- ›How do you stay updated with changes in care sector legislation?
- ›Describe your approach to creating effective training calendars for multiple locations
- ›What systems would you use to maintain accurate employee training records?
Behavioural
- ›Tell me about a time you had to coach an underperforming team member
- ›Describe a situation where you had to adapt your training style for different learners
- ›Give an example of how you've built relationships with new staff members
- ›Tell me about a challenging training delivery situation and how you handled it
- ›Describe a time when you had to travel frequently for work and how you managed your time
STAR answer examples
Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.
Tell me about a time you had to coach an underperforming team member
Describe a situation where you had to adapt your training style for different learners