Operational Trainer
Job description
Original text imported from Reed
Barchester Healthcare is a market leader in providing exceptional quality care to residents and patients across our rapidly expanding portfolio of 240 care homes and independent hospitals. Our Operational Trainers play a key part in ensuring the continued delivery of Good and Outstanding care, as they ensure every member of staff is confident and competent in their ability to work in a person centred and compassionate manner. Barchester's commitment to staff engagement and development has resulted in us being the only care provider in the UK to be accredited as one of the best companies to work for in 2019, 2020, and 2021.
Operational Trainers at Barchester provide induction and development training to circa 5 homes and/or hospitals across a specific region. As one of the initial points of contact between Barchester and a new member of staff, our Trainers should demonstrate passion for their role and the Barchester ethos. This varied position will provide the opportunity to witness the skilled progression of staff from their first day, throughout their Barchester career.
This is a home-based position that will involve travel around a specific region.
The total package for this position is £37,000 (£31,000 + £6,000 car allowance)
NEED TO HAVE
Level 3 qualification in training & education or equivalent
Experience of working in social care sector
Working knowledge of legislative requirements in care sector
2 years training experience
Full UK driving licence
NEED TO DO
Coordination and delivery of induction and development training against Barchester objectives and training statistics
Provide practical, hands on training across a variety of subjects
Plan and publish training calendars
Ensure employee training files are up to date
Observe workplace practice
Arrange induction paperwork and a buddy in advance of a new employee starting
Maintain regular contact with new team members, coaching and supporting where appropriate
Attend meetings and conferences external to the home where required
Promote learning and development opportunities that Barchester offer
Work with Home Managers to ensure the implementation of individual personal development plans
REWARDS PACKAGE
Competitive salary
Car allowance £6,000pa, laptop, phone
Pension contribution and life cover
If you'd like to use your coaching and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is an empowering and rewarding place to be.
7766
Key skills
AI-extracted from the job advert
Application advice
5 AI-generated recommendations to maximise your chances.
⭐ Highlight your Level 3 Training & Education qualification prominently as this is explicitly required
📊 Quantify your training impact: 'Delivered induction to 45 new starters, achieving 92% competency pass rate'
🏥 Emphasise your social care sector experience and knowledge of legislative requirements as these are essential
🚗 Mention your full UK driving licence and comfort with regional travel as this home-based role covers circa 5 locations
🎯 Showcase coaching skills and experience supporting staff development from day one through their career progression
Suggested CV bullets
3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.
Add these 3 bullets under your most recent experience:
- •Delivered comprehensive induction training to 85 new care staff across 4 locations, achieving 94% CQC compliance pass rate within 6 months
- •Coordinated Level 3 Training & Education programmes for 120 healthcare professionals, reducing staff turnover by 23% through enhanced development planning
- •Managed training calendars and buddy systems for 5 care facilities, supporting 200+ staff members through legislative requirement updates and person-centred care protocols
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Letter preview — tailored to Barchester Healthcare
Dear Hiring Manager,
Barchester Healthcare's commitment to Good and Outstanding care delivery aligns perfectly with my training philosophy, which is why I am applying for the Operational Trainer position in Stockport. My Level 3 Training & Education qualification and extensive social care sector experience position me well to support your circa 5 homes across the region.
My background in delivering induction programmes and coaching staff through their development journey has equipped me with the skills to ensure legislative compliance whilst maintaining the person-centred approach that Barchester is renowned for. I am particularly drawn to the opportunity to witness staff progression from day one throughout their careers.
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Interview questions
10 questions generated from this advert.
Technical
- ›How would you ensure compliance with CQC requirements when delivering training programmes?
- ›Describe your experience with Level 3 Training & Education qualifications and how you've applied them
- ›What legislative requirements in the care sector do you consider most critical for new staff training?
- ›How would you structure an induction programme for new care home staff?
- ›Explain how you would measure and report on training statistics and effectiveness
Behavioural
- ›Tell me about a time you coached someone who was struggling with their development
- ›Describe a situation where you had to adapt your training approach for different learning styles
- ›Give an example of how you've built relationships with new team members during their induction
- ›Tell me about a time you had to travel regularly for work and how you managed your time effectively
- ›Describe how you've promoted learning and development opportunities to reluctant staff members
STAR answer examples
Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.
Tell me about a time you coached someone who was struggling with their development
Describe a situation where you had to adapt your training approach for different learning styles