Support Worker
Job description
Original text imported from Reed
Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it.
We are looking for a confident Care & Support Worker with a passion for delivering outstanding care.
You’ll be working42 hours a week(Days,Nights and Weekends), making a positive difference to the lives of the people in our care atCygnet Kenney House.
Cygnet Kenney House is our new hospital for women, located in Oldham. The services provide a safe and secure care pathway for women with mental health needs.
We have collaborated with the NHS to develop services to support women from the North West to be treated closer to home. There are three wards at Cygnet Kenney House; Billington Ward, a 12 bed specialist Psychiatric Intensive Care Unit (PICU), Baldock Ward, a 16 bed Acute service and Harben Ward, a 16 bed mental health rehabilitation and recovery service.
At Cygnet, our perks go way beyond pension schemes and excellent professional development.
You’ll also enjoy shopping, travel and leisure discounts – as well as a range of healthcare and financial benefits – to support you to be happy both in and out of work.
Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others – every day.
Your day-to-day…
-
Offer enhanced care with a flexible learning approach for all the people in our care
-
Provide guidance & encourag
ement through physical & emotional support -
Learn about individuals’ specific needs & provide help in the most appropriate way
-
Assist with medical & welfare needs
-
Report on medical & welfare needs as required
-
Safeguard
-
Maintain a safe, clean environment for all
Why Cygnet? We’ll offer you…
-
Flexible working with the opportunity for overtime
-
£13.15 per Hour
-
Regular coaching & appraisal
-
Expert supervision & peer support
-
Employee discount savings & “Cycle to Work” scheme
You are…
-
Genuinely driven with a desire to make a real difference in people’s lives
-
An excellent communicator & a good team player
-
Sensitive & intuitive with the energy required to provide a trusting, stimulating & varied environment
-
Passionate about empowering & supporting service user independence
Successful candidates will be required to undergo an enhanced DBS check.
Cygnethas been providing a national network of high-quality specialist mental health services for more than 30 years. In this role you’ll have the chance to make a real impact on patients, service users & their families.
What next?
If you care about making a difference – we want to talk to you.
Click the button to apply
Key skills
AI-extracted from the job advert
Application advice
5 AI-generated recommendations to maximise your chances.
⭐ Highlight any prior mental health or care experience prominently in your Personal Statement, as the advert specifically seeks workers for a women's mental health hospital with PICU, Acute, and Rehabilitation wards.
📊 Quantify your care experience where possible: e.g. 'Supported 8 service users daily across a 16-bed acute ward, completing welfare reports and contributing to care plan reviews'.
🎯 Reference safeguarding knowledge explicitly on your CV — the advert lists safeguarding as a core daily duty and Cygnet will prioritise candidates who can demonstrate this competency.
🌐 Mention your flexibility and availability for Days, Nights, and Weekends, as the role requires 42 hours per week across all shift patterns — note this in your profile summary.
🤝 Emphasise experience supporting women's services or gender-specific care pathways if applicable, as Cygnet Kenney House is a specialist women-only hospital in Oldham collaborating with the NHS.
Suggested CV bullets
3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.
Add these 3 bullets under your most recent experience:
- •Delivered daily person-centred care to 6 service users on a 16-bed mental health ward, completing welfare reports and escalating 3 safeguarding concerns in line with organisational policy.
- •Supported a rehabilitation team of 8 staff in implementing individual recovery plans, contributing to a 20% improvement in service user engagement scores over a 6-month period.
- •Maintained a safe and therapeutic ward environment across rotating Day, Night, and Weekend shifts totalling 42 hours per week, achieving zero safeguarding incidents over a 12-month period.
Free to copy — tailoring requires a 30-sec CV upload.
Your cover letter is ready
We've drafted a cover letter for Cygnet Healthcare. Preview the opening, then unlock the full personalised version.
Letter preview — tailored to Cygnet Healthcare
Dear Hiring Manager,
Cygnet Kenney House's specialist focus on women's mental health — spanning PICU, Acute, and Rehabilitation services — is precisely where I want to apply my skills as a Support Worker. I am drawn to this role because of the structured care pathway Cygnet has developed in collaboration with the NHS, and my experience in safeguarding and person-centred care makes me well placed to contribute from day one.
My background in mental health support has equipped me with the ability to deliver both physical and emotional care to individuals with complex needs, adapt communication to each service user, and report accurately on welfare and medical changes. I understand the importance of maintaining a safe, therapeutic environment and empowering service users towards greater independence.
Free signup, no card needed. Export to PDF/Word requires a £1.99 trial (14 days).
Interview questions
10 questions generated from this advert.
Technical
- ›How would you approach creating a safe and therapeutic environment for a woman in a PICU setting?
- ›What steps would you take when reporting a change in a service user's medical or welfare needs?
- ›How do you adapt your care approach to meet the individual needs of someone in a mental health rehabilitation ward?
- ›Describe your understanding of safeguarding procedures and how you would apply them on a mental health ward.
- ›What do you know about the differences between PICU, Acute, and Rehabilitation mental health services?
Behavioural
- ›Tell me about a time you supported someone through an emotional crisis — what did you do and what was the outcome?
- ›Describe a situation where you had to adapt your communication style to support a vulnerable individual effectively.
- ›Give an example of when you identified a safeguarding concern and explain the steps you took.
- ›Tell me about a time you worked as part of a team to deliver care under pressure — how did you contribute?
- ›Describe a time you helped someone build independence or confidence — what approach did you take and what changed for them?
STAR answer examples
Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.
Tell me about a time you supported someone through an emotional crisis — what did you do and what was the outcome?
Give an example of when you identified a safeguarding concern and explain the steps you took.