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⚡ Source: ReedRef: 54463355

Senior Support Worker

Creative Support Ltd·Horsforth, Yorkshire and the Humber·Posted 15 months ago
💰 £13/hour⭐ Senior
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Job description

Original text imported from Reed

Do you have the commitment and positive values to make a difference to the lives of people living in a supported living service and Day Services in Horsforth, Leeds?

We are looking for a calm, resourceful and enthusiastic Senior Support Worker to join our friendly team. You will provide person-centred care and support to tenants, enabling them to take part in all aspects of everyday life and enjoy a wide range of activities. You will have skills in positive communication and engagement, and will be able to demonstrate unconditional positive regard for the people we support. You will have the maturity to be able to work within a positive behaviour support framework, to accept responsibility and to grow in confidence as a skilled practitioner. You must be able to follow agreed guidelines and to work positively within a consistent and mutually supportive team.

The service is characterised by a high level of service user and family involvement and we are keen to develop this further. You will have the opportunity to undertake the responsible role of being a Key Worker/Co-Key Worker. This will enable you to plan alongside members of the person’s wider support network, to enable individuals to be happy, healthy and successful in achieving their wishes and aspirations.

You must be willing to actively embrace all aspects of the role including support with personal care and domestic tasks, as well as social engagement and community activities such as walking, swimming and going to the gym. The ability to support people with a wide range of presenting needs is essential. As a Senior Support Worker, you will assist the management team to lead and supervise a team of Support Workers to implement individualised support, ensuring consistency and effective communication throughout. Prior experience of supporting adults with learning disabilities is essential. You must also have (or be willing to work towards) a relevant qualification, such as the NVQ Diploma in Health and Social Care level 2 or 3.

Vacancy Reference Number: 90405

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.

Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.

SpeedCV AI

Key skills

AI-extracted from the job advert

Must-have skills
Learning disabilities support experienceNVQ Diploma Health and Social Care Level 2 or 3Personal care supportDBS clearancePerson-centred care approach
Nice-to-have
QCF Diploma Health and Social CareKey Worker experienceTeam supervision experiencePositive behaviour support training
Soft skills
CommunicationPositive regardMaturityResponsibilityTeam collaborationResourcefulnessEnthusiasm
SpeedCV AI

Application advice

5 AI-generated recommendations to maximise your chances.

1

⭐ Highlight your learning disabilities support experience prominently as this is explicitly essential for the role

2

📊 Quantify your support work: "Supported 8 adults with learning disabilities, achieving 95% care plan compliance"

3

🎯 Emphasise Key Worker experience and support planning skills as these are core responsibilities mentioned

4

🤝 Showcase team supervision experience since you'll be leading Support Workers alongside management

5

🌐 Include your NVQ/QCF Health and Social Care qualification level as this is a stated requirement

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Suggested CV bullets

3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.

How to tailor your CV

Add these 3 bullets under your most recent experience:

  • Supervised 6 Support Workers in implementing person-centred care plans for 12 adults with learning disabilities, achieving 98% compliance with individual support goals
  • Led Key Worker responsibilities for 4 service users, coordinating with families and professionals to deliver personalised support resulting in 3 successful independent living transitions
  • Implemented positive behaviour support strategies that reduced challenging incidents by 65% across the supported living service over 8 months

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Letter preview — tailored to Creative Support Ltd

Dear Hiring Manager,

Creative Support's commitment to person-centred care and positive behaviour support frameworks aligns perfectly with my experience supporting adults with learning disabilities. Your Horsforth service's emphasis on Key Worker responsibilities and family involvement particularly appeals to my collaborative approach to support planning.

My background in learning disabilities support has equipped me with the skills to implement individualised care plans while maintaining the unconditional positive regard essential for meaningful engagement. I have experience supervising support teams and working within positive behaviour frameworks to help individuals achieve their personal aspirations.

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Interview questions

10 questions generated from this advert.

Technical

  • How would you implement a positive behaviour support framework for someone with challenging behaviours?
  • Describe your experience with person-centred care planning and review processes
  • What approaches do you use when supporting someone with personal care needs?
  • How do you ensure consistency in individualised support across different team members?
  • Explain how you would engage service users and families in support planning decisions

Behavioural

  • Tell me about a time you had to remain calm while supporting someone in distress
  • Describe a situation where you had to take responsibility for a difficult decision in your support work
  • Give an example of how you've worked within a team to achieve positive outcomes for service users
  • Tell me about a time you helped someone achieve a personal goal or aspiration
  • Describe how you've adapted your communication style to meet different people's needs
SpeedCV AINEW

STAR answer examples

Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.

1Question

Tell me about a time you had to remain calm while supporting someone in distress

A service user I supported became extremely distressed when their routine changed due to a staff shortage. They began hitting themselves and shouting. I remained calm, used their preferred communication method of visual cards, and gave them space while staying nearby for safety. I acknowledged their feelings and offered their comfort items. Within 15 minutes, they had calmed down and we were able to discuss alternative activities. This approach prevented escalation and maintained their dignity while ensuring their safety and wellbeing.
2Question

Describe how you've adapted your communication style to meet different people's needs

I supported a gentleman with autism who found verbal communication overwhelming during transitions. I learned he responded well to written schedules and visual prompts. I created personalised picture cards showing daily activities and gave him 10 minutes notice before any changes. This reduced his anxiety significantly and improved his engagement in community activities. His family noticed he became more confident in social situations, and he successfully maintained 3 new friendships through our adapted communication approach.

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