Sales Administrator
Job description
Original text imported from Reed
Sales Administrator
About the role
This is an exciting opportunity within its existing sales team. Due to continued and anticipated growth, we are seeking a Sales Administrator to provide vital support across multiple stages of the sales cycle. This role is key to ensuring the smooth operation of sales activities and delivering a consistently high level of service to our clients. The successful candidate will undertake a wide range of responsibilities, including but not limited to:
Sales & CRM Administration
- Maintain accurate and up-to-date records within the CRM system (leads, opportunities, contacts, contracts)
- Create and manage new opportunities, ensuring data accuracy and compliance with internal processes
- Ensure all sales activity is correctly logged and auditable
Quoting, Orders & Contracts
- Prepare and issue quotations for all KFP services including obtaining partner pricing where required
- Process sales orders and purchase orders in line with approval and pricing policies
- Manage contract documentation, new contracts, renewals, variations, and extensions
- Support new customer onboarding and contract handover to delivery and support teams such as SOW’s
Customer & Internal Liaison
- Act as a point of contact for customers regarding orders, documentation, and general sales queries
- Liaise with internal teams (project management, service desk, procurement, finance, and engineering) to ensure smooth delivery of solutions
- Coordinate installation or project start up documentation as required
- Manage and monitor ‘ad hoc’ requests from clients
Commercial & Financial Support
- Assist with invoicing queries and ensure alignment between sales orders and invoices
- Monitor contract renewals and termination dates to support revenue retention
- Ensure a high level of accuracy when quoting across multiple currencies and trading entities
- Supporting the Finance team when required
Key skills
AI-extracted from the job advert
Application advice
5 AI-generated recommendations to maximise your chances.
⭐ Highlight your CRM experience prominently in your Personal Statement — the advert explicitly requires maintaining accurate CRM records across leads, opportunities, contacts, and contracts.
📊 Quantify your sales admin output: e.g. "Processed 150+ sales orders per month with 99% data accuracy across a 3-entity CRM system."
🌐 Mention any multi-currency or multi-entity experience directly, as the advert calls out quoting across multiple currencies and trading entities — a specific and less common requirement.
🎯 Reference contract lifecycle management explicitly (new contracts, renewals, variations, extensions) as the advert lists all four — mirror this language in your CV bullet points.
🤝 Demonstrate cross-departmental liaison experience — the role requires coordination with project management, service desk, procurement, finance, and engineering teams, so cite specific examples of internal stakeholder management.
Suggested CV bullets
3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.
Add these 3 bullets under your most recent experience:
- •Administered a CRM pipeline of 300+ active opportunities, maintaining 100% data accuracy across leads, contracts, and contact records for a 12-person sales team.
- •Prepared and issued multi-currency quotations for managed services contracts across 3 trading entities, processing 80+ sales orders per month in line with approval and pricing policies.
- •Monitored contract renewal and termination schedules for a portfolio of 150 clients, reducing lapsed renewals by 22% over 6 months through proactive internal escalation.
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Letter preview — tailored to Purple Placements
Dear Hiring Manager,
Purple Placements' Sales Administrator role stands out precisely because it spans the full sales cycle — from CRM administration and multi-currency quoting through to contract renewals and invoice reconciliation. Having worked in sales support environments where data accuracy and cross-team coordination are non-negotiable, I am confident I can deliver the consistent, auditable service your clients and internal teams depend on.
My background in sales administration includes maintaining CRM pipelines with high data integrity, processing sales and purchase orders against pricing policies, and managing contract documentation through new agreements, variations, and renewals. I have regularly liaised with finance, project management, and procurement teams to ensure smooth order-to-delivery handovers, and I am comfortable handling ad hoc client queries with professionalism and precision. I have also supported invoicing queries and monitored contract termination dates to protect revenue retention.
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Interview questions
10 questions generated from this advert.
Technical
- ›Which CRM systems have you administered, and how did you ensure data accuracy and auditability across the sales pipeline?
- ›Describe your process for preparing quotations involving partner pricing and multiple currencies — how did you manage approval and pricing policies?
- ›How have you managed contract documentation including renewals, variations, and extensions in a previous role?
- ›Walk us through how you would process a sales order from initial opportunity creation through to contract handover to a delivery team.
- ›How have you handled invoicing queries and ensured alignment between sales orders and invoices in a finance-adjacent capacity?
Behavioural
- ›Tell me about a time you identified a data accuracy issue in a CRM or order management system — what did you do and what was the outcome?
- ›Describe a situation where you had to coordinate between multiple internal teams (e.g. finance, engineering, project management) to meet a client deadline.
- ›Give an example of how you managed a high volume of ad hoc client requests while maintaining accuracy and service quality.
- ›Tell me about a time you supported a new customer onboarding process — what challenges did you face and how did you resolve them?
- ›Describe a situation where you spotted a contract renewal or termination date that was at risk of being missed — how did you handle it?
STAR answer examples
Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.
Tell me about a time you identified a data accuracy issue in a CRM or order management system — what did you do and what was the outcome?
Describe a situation where you had to coordinate between multiple internal teams to meet a client deadline.