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⚡ Source: ReedRef: 56463081

Administrator Apprentice

Elis UK Limited·Rainhill·Posted 2 months ago
📚 Apprenticeship💰 27-27k GBP/year
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Job description

Original text imported from Reed

About a career with Elis

Elis is an international multi service provider, offering textile, hygiene and facility services, we are a leader in circular services, allowing businesses to achieve optimal hygiene and protection for their employees and customers thereby enriching their well being in a sustainable way.

Our rental maintenance model supports our customers to focus on their core business while reducing their environmental footprint. Our circular services emulate our commitment to a more sustainable future:  connecting us, our clients and our planet.

We are looking for an apprentice to provide Administration Support to the ICS site team ensuring customer records are maintained and updated effectively, customer queries are logged timely, administrative tasks are carried out to a high standard and systems and manual records for personal and plant are kept up to date.

Administrator Apprentice
  • Rainhill
  • Full-time
  • Permanent
What will make you stand out?


· Basic knowledge of Microsoft Office

· Communication skills both verbal and written

· Organisational and multitasking skills

· IT literate

  • Age 18+
Your Mission at Elis

· Dealing with all communication to the office via telephone, email and in person effectively and efficiently.

· Processing all contractual paperwork in line with company guidelines and making the relevant changes to AX/SOL systems and recording accurately.

· Providing customers including Frameworks with accurate contractual reports.

· Accurately processing supplier invoicing for the office, raising and correcting PO’s and finance orders.

· Keeping accurate minuets for meetings and calls

· Raising Manual Invoices/Credits to customer accounts & Expense

Management: Processing employee expenses, managing petty cash, and reconciling bank statements.

· General Administration duties (hotel bookings, invoice processing, stationery)

· Support on our CRM System along with providing training to team members

· Keeping accurate actions for meetings and customer visits

· Filing & Data Entry when required, Reception Duties: Greeting visitors and managing front-desk operations.

· Supporting the credit control team chasing outstanding invoices

· Supporting in meeting and event organisation, Diary Management: Managing calendars for managers, booking appointments, and avoiding scheduling conflicts

· Supporting with HR admin processes on site, Records Maintenance: Managing employee records, including holiday, sickness, and performance reviews.

· Supporting the Team with any business projects onboarding: Preparing documents for new hires, setting up IT access, and giving office tours

· Any other reason requests from the Team

What's on offer?
  • 29 Days Holiday
  • Employee Assistance Programme

Are you ready to take your career to the next level? Don't miss out on this exciting opportunity. We offer and encourage career growth, and have national coverage to facilitate ambition. 

SpeedCV AI

Key skills

AI-extracted from the job advert

Technical skills
Microsoft Office (Word, Excel, Outlook)AX system administrationSOL system administrationCRM system support and trainingInvoice processing and raisingPurchase Order managementBank statement reconciliationData entry and filingExpense managementCustomer records managementContractual paperwork processingReception and visitor managementDiary and calendar managementHR administration support
Soft skills
Communication (verbal and written)Organisational skillsMultitaskingCustomer serviceAttention to detailReliabilityTeam support
SpeedCV AI

Application advice

5 AI-generated recommendations to maximise your chances.

1

⭐ Emphasise your experience with Microsoft Office (Word, Excel, Outlook) prominently in your CV, as this is listed as a key requirement and will be used daily in the role.

2

📊 Quantify your administrative achievements: instead of "processed invoices", write "processed 50+ invoices monthly with 99% accuracy" or "managed expense reconciliation for 10+ team members".

3

🎯 Highlight any prior exposure to business systems (AX, SOL, CRM, or similar ERP/CRM platforms) even if limited; this demonstrates IT literacy and willingness to learn systems-based work.

4

🤝 Showcase examples of excellent communication in writing and verbally—mention handling customer queries, phone support, or email correspondence—as this role involves significant customer-facing contact.

5

📋 Include evidence of organisational and multitasking ability: mention managing multiple projects simultaneously, maintaining filing systems, or coordinating diary/calendars for multiple stakeholders.

SpeedCV exclusive
SpeedCV AI

Interview questions

10 questions generated from this advert.

Technical

  • Can you describe your experience with Microsoft Office, particularly Excel and Outlook? How have you used these tools in previous roles?
  • Have you worked with any business systems or software (such as ERP, CRM, or accounting systems) before? How did you learn to use them?
  • Walk us through how you would process a customer invoice, from receipt to recording in a system and raising a Purchase Order.
  • What experience do you have with data entry and maintaining accurate records? How do you ensure accuracy when processing large volumes of information?
  • Describe your experience with bank reconciliation or expense management. What steps would you take to identify and correct discrepancies?

Behavioural

  • Tell us about a time you had to manage multiple administrative tasks at once. How did you prioritise and ensure nothing was missed?
  • Describe a situation where you had to communicate complex information to a customer or colleague. How did you ensure they understood?
  • Give an example of when you had to follow strict company guidelines or procedures. How did you ensure compliance?
  • Tell us about a time you supported a team member or colleague. What did you do and what was the outcome?
  • Why are you interested in an apprenticeship with Elis, and what do you hope to learn or achieve in this role?

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