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⚡ Source: ReedRef: 57035119

Regional Manager

Quest Search and Selection Ltd·Jersey, Hertfordshire·Posted yesterday
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Job description

Original text imported from Reed

Quest Search & Selection are currently recruiting for a Regional manager, to look into the operational and commercial accountability for a successful multi-site, multi-brand retail business across Retail, Technology and Food

The role requires a confident, hands-on leader with strong strategic capability, able to inspire large teams and make decisive performance-led decisions.

This well-established retail group is operating stores and real estate commercial property dedicated to providing exceptional customer experiences & future CAPEX expenditure.

The roles & responsibilities of this Regional Manager role:

  • Ensure brand compliance and operational excellence across all stores cross the island.
  • Report directly to the Retail Director, leading a complex multi-site operation.
  • Manage Store Managers and senior trading leaders across the estate.
  • Partner closely with Finance, HR and UK stakeholders.
  • Maximise product availability and operational efficiency.
  • Ensure the highest operational, legal and brand standards.
  • Balance strategic leadership with hands-on operational oversight.
  • Inspire large teams and make decisive, performance-driven decisions.

The qualifications of this Regional Manager Role:

  • Proven experience in managing multiple stores and driving business performance in flagship store, area or regional capacity.
  • If you have experience working in a multi brand or franchise environment this will be highly desirable.
  • Ideally have experience within high-street fashion, home, food, technology, beauty or general merchandise within retail or wholesale environment.
  • Skilled in leading diverse teams and managing senior-level internal and external relationships.
  • Engaging and resilient leader who sets high standards and drives accountability.
  • In exceptional cases, an outstanding Store Manager ready to step into a broader leadership role will be considered.

The benefits for this Regional Manager Role:

  • Private Medical Insurance
  • Annual bonus opportunity(Non contractual)
  • Annual leave 25 days plus bank holidays
  • Housing allowance
  • Staff discount of up to 20%
  • Tax advantages
  • Career Growth

This is great opportunity to own something and build growth in a fast-paced environment! If this role sounds like you then please send cv to. JO-/B

We request that candidates send their CV as a Microsoft Word document where possible.

Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.

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Key skills

AI-extracted from the job advert

Must-have skills
Multi-site retail managementArea or regional management experienceBrand compliance oversightStore Manager or senior trading leader managementRetail operations management
Nice-to-have
Franchise or multi-brand retail experienceHigh-street fashion or food retail backgroundWholesale environment experienceCAPEX planning
Soft skills
Strategic leadershipResilienceDecisivenessAccountabilityHands-on leadershipInspiring large teamsHigh standards setting
SpeedCV AI

Application advice

5 AI-generated recommendations to maximise your chances.

1

⭐ Open your CV with a Personal Statement that explicitly references multi-site or area management experience, as the advert lists this as the primary requirement at the top of qualifications.

2

📊 Quantify your estate scope: e.g. 'Managed 12 stores across 3 brands, generating £18M annual turnover', as the advert emphasises commercial accountability across a complex multi-site operation.

3

🎯 Highlight any franchise or multi-brand retail experience prominently — the advert flags this as 'highly desirable', so dedicate a CV bullet or skills section entry to it.

4

🌐 Demonstrate cross-functional collaboration by naming Finance, HR and UK head-office stakeholder relationships you have managed, mirroring the advert's specific call-out of these partners.

5

🤝 If applying from a flagship Store Manager background, include a section on strategic projects or P&L ownership to evidence readiness for the broader regional remit the advert describes.

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Suggested CV bullets

3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.

How to tailor your CV

Add these 3 bullets under your most recent experience:

  • Managed a 10-store, dual-brand retail estate with a combined annual turnover of £22M, improving like-for-like sales by 9% year-on-year through targeted operational and commercial interventions.
  • Led brand compliance programme across 8 sites, achieving a 96% audit pass rate within 6 months by introducing a weekly Store Manager accountability framework and monthly area review cadence.
  • Partnered with Finance and HR to deliver a £1.2M CAPEX refurbishment programme across 3 flagship stores, completing all projects on time and within budget while maintaining trading continuity.

Free to copy — tailoring requires a 30-sec CV upload.

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Letter preview — tailored to Quest Search and Selection Ltd

Dear Hiring Manager,

Quest Search and Selection's Regional Manager opportunity in Jersey is precisely aligned with the multi-site, multi-brand leadership career I have built over the past several years. The combination of operational accountability across Retail, Technology and Food — alongside direct reporting to a Retail Director and ownership of brand compliance across an island-wide estate — is a scope I am well-prepared to take on.

My background in area and regional retail management includes overseeing 10 stores across two brands, driving a 14% improvement in operational audit scores over 12 months while managing Store Managers and senior trading leaders. I have worked closely with Finance and HR functions to align commercial targets with people strategy, and I have direct experience in franchise environments where brand standards and stakeholder relationships are paramount.

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Interview questions

10 questions generated from this advert.

Technical

  • How do you ensure brand compliance and operational standards are maintained consistently across a large, geographically spread estate?
  • Walk us through how you approach CAPEX prioritisation across multiple retail sites with competing needs.
  • What systems or reporting frameworks do you use to track product availability and operational efficiency across stores?
  • How do you manage performance data across a multi-brand retail portfolio to identify underperforming sites quickly?
  • Describe your approach to partnering with Finance and HR functions to drive commercial outcomes at a regional level.

Behavioural

  • Tell me about a time you turned around an underperforming store or region — what was your approach and what were the results?
  • Describe a situation where you had to make a decisive, unpopular operational decision under pressure. How did you handle it?
  • Give an example of how you have inspired and motivated a large, diverse team during a period of significant change.
  • Tell me about a time you managed a complex relationship with a senior internal or external stakeholder — what was the challenge and how did you resolve it?
  • Describe a time you balanced strategic planning with hands-on operational involvement. How did you prioritise your time?
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STAR answer examples

Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.

1Question

Tell me about a time you turned around an underperforming store or region — what was your approach and what were the results?

Situation: One of the 10 stores in my area had missed sales targets for three consecutive quarters and had the lowest mystery-shop score in the region at 61%. Task: I was asked to intervene directly while continuing to manage the wider estate. Action: I spent two days on-site conducting a full operational audit, identified gaps in morning briefing routines and product placement compliance, and co-created a 6-week recovery plan with the Store Manager. I introduced weekly one-to-ones and a daily trading dashboard shared with the team. Result: Within 8 weeks, mystery-shop scores rose to 84% and the store returned to positive like-for-like growth of 6%, the strongest turnaround in the region that quarter.
2Question

Describe a situation where you had to make a decisive, unpopular operational decision under pressure. How did you handle it?

Situation: During a peak trading period, a supplier delivered incorrect stock to 4 of my 8 stores, leaving shelves 30% understocked three days before a major promotional event. Task: I needed to act immediately without waiting for head-office sign-off, as the window to recover was closing fast. Action: I authorised an emergency inter-store stock transfer, reallocating 1,200 units from two lower-footfall sites to the four affected stores. I communicated the rationale transparently to all Store Managers, including those who gave up stock. Result: The promotional event achieved 97% of its sales target, and the two stores that transferred stock were compensated with priority allocation in the following delivery cycle, maintaining team trust.

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