Store Manager
Job description
Original text imported from Reed
Are you a motivated team leader with an eye for detail wanting to bring your skills to a global, difference-making company? You've come to the right place.
As long as you're ready to lead by example and champion a customer-first mindset, you can make a difference as a Store Manager at Specsavers [location]. Alongside your hard work keeping our store and team running like clockwork, we'll support you to grow your skills even further than you thought possible. You'll be at the forefront of bringing better hear and eye care to your community, while progressing your career and supporting others to do the same. In short, this is an opportunity you don't want to miss.
Our store
Our Hailsham store is a vibrant and welcoming location at the heart of the town, easily accessible for both customers and colleagues. The store is well-connected by local bus routes, and there are free to park public car parks nearby within walking distance, ensuring ease of access. Inside, the store features 4 fully equipped testing rooms, allowing us to deliver high-quality eye care services efficiently. Situated close to local amenities, the store is known for its friendly team and strong community presence. It offers a dynamic environment where no two days are the same, with a focus on delivering exceptional customer service. Hailsham is a great place to develop your skills and grow your career within a supportive and fast-paced retail setting.
Our team
The Hailsham Specsavers team is a close-knit, supportive group of 9 dedicated professionals who are passionate about delivering exceptional eye and hearing care to the local community. Our colleagues work collaboratively in a friendly and welcoming environment, where teamwork and customer focus are at the heart of everything we do. The store prides itself on creating a positive atmosphere where everyone is encouraged to share ideas, learn new skills, and grow their careers. Whether you're on the shop floor, in the test rooms, or supporting behind the scenes, you'll be part of a team that values communication, mutual respect, and going the extra mile for our customers.
What's on Offer?
As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
- Up to £35,000 (dependent on experience)
- Plus performance related bonus scheme
- 40 hours per week (to include working Saturdays)
- No Sunday working!
- We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
- Specsavers Perks - a portal to a world of great everyday discounts and savings
- WeCare - our employee support service to help you and your immediate family when you need it most
- Complimentary subscription to the Headspace app
- Eyecare and hearcare discounts for you and your family
- Enjoy an additional paid day off on your birthday to celebrate you!
- Enhanced family leave and company sick pay
What we're looking for?
- Experience working in Optics
- Previous people management experience
- Great communicator
- Eye for detail
- Be flexible and adaptable
- Passionate people person
- Organised
- Hard worker
Find out more
If you have everything we're looking for and are excited by this opportunity, we're excited to hear from you. We can't wait for you to apply!
Key skills
AI-extracted from the job advert
Application advice
5 AI-generated recommendations to maximise your chances.
⭐ Highlight your retail management experience prominently as Specsavers specifically seeks a motivated team leader for their Hailsham store
📊 Quantify your team leadership achievements: 'Led 12-person retail team, achieving 15% sales growth'
🌐 Emphasise your customer service focus as the advert stresses 'customer-first mindset' and exceptional service delivery
🎯 Mention any optical or healthcare retail experience as this role involves eye and hearing care services
🤝 Showcase your community engagement skills as the Hailsham store has a strong local presence
Suggested CV bullets
3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.
Add these 3 bullets under your most recent experience:
- •Led 12-person retail team to achieve 18% year-on-year sales growth whilst maintaining 95% customer satisfaction scores
- •Managed daily operations across 5 service areas, reducing customer wait times by 25% through improved scheduling systems
- •Developed 6 team members through structured training programmes, with 4 achieving internal promotions within 18 months
Free to copy — tailoring requires a 30-sec CV upload.
Your cover letter is ready
We've drafted a cover letter for Specsavers. Preview the opening, then unlock the full personalised version.
Letter preview — tailored to Specsavers
Dear Hiring Manager,
I am writing to apply for the Store Manager position at Specsavers Hailsham. Your emphasis on team leadership and customer-first mindset aligns perfectly with my retail management background, and I am particularly drawn to the opportunity to lead a 9-person team delivering essential eye and hearing care services to the local community.
My background in retail operations has equipped me with the skills to manage multi-room facilities, develop team members, and maintain the high service standards that Specsavers is known for. I understand the importance of creating a supportive environment where colleagues can grow their careers whilst delivering exceptional customer experiences.
Free signup, no card needed. Export to PDF/Word requires a £1.99 trial (14 days).
Interview questions
10 questions generated from this advert.
Technical
- ›How would you manage the scheduling of 4 testing rooms to maximise efficiency?
- ›What KPIs would you track to measure store performance in optical retail?
- ›How would you handle inventory management for optical frames and hearing aids?
- ›Describe your approach to managing staff rotas including Saturday working
- ›How would you ensure compliance with optical retail regulations and standards?
Behavioural
- ›Tell me about a time you led a team through a challenging period
- ›Describe a situation where you had to improve customer service standards
- ›Give an example of how you've developed team members' skills
- ›Tell me about a time you had to handle a difficult customer complaint
- ›Describe how you would build relationships within the local community
STAR answer examples
Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.
Tell me about a time you led a team through a challenging period
Describe a situation where you had to improve customer service standards