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⚡ Source: ReedRef: 56900050

Market Research Interviewer - Car Required - Full Time

Appcastenterprise·Torquay, Torbay·Posted 12h ago
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Job description

Original text imported from Reed

As a face-to-face Market Research Interviewer at Ipsos, you will be at the forefront of gathering valuable insights from the public on a variety of important and fascinating topics. You will travel to respondent’s homes to conduct face-to-face interviews and ensure respondents feel comfortable sharing their opinions. You will explain the survey process, answer any questions, and encourage participation. Don’t worry, you will receive plenty of training! During interviews, you will accurately record responses using provided devices and meet daily targets while maintaining high-quality standards.

Key Projects You'll Work On:

  • Public Affairs Sector: Engage in studies commissioned by the Department of Education, Home Office, and other government bodies.
  •  British Election Study: Contribute to one of the longest-running election studies worldwide, understanding political attitudes and behaviour.
  • Millennium Cohort Study: Collect data on the development and experiences of young people born in England, Scotland, Wales, and Northern Ireland.
  • Children of the 2020s: Longitudinal survey capturing data about child development, family context, and educational experiences.
  • Anti-Social Behaviour Evaluation: Measure the impact of government schemes aimed at preventing anti-social behaviour.
  • Barb Establishment Survey: Help shape the UK TV and advertising landscape with detailed audience data and insights.
  • Mobi Test Travel Survey: Use cutting-edge GPS technology to capture travel patterns across Great Britain. 

Requirements:

  • Excellent communication and interpersonal skills.
  • Must have access to a car and be comfortable with traveling. Business car insurance is required.
  • A friendly and approachable demeanour.
  • Ability to build rapport with people from all walks of life.
  • A reliable and self-motivated individual with strong time management skills.

Benefits:

  • Comprehensive 8-week training program – no prior experience necessary!
  • Quarterly performance based bonuses of up to £500
  • Mileage reimbursement.
  • The opportunity to make a real impact by contributing to important research projects.
  • Competitive discounts on shopping to holidays with our staff site, and the ability to send and receive e-card recognition.
  • Strong support system including a ticketing system for inquiries, weekly drop-in sessions, and a dedicated Facebook Group for interviewers.

If you are a curious, resilient, and self-motivated individual who enjoys talking to people then Be a Game Changer! Apply Now!

SpeedCV AI

Key skills

AI-extracted from the job advert

Must-have skills
Car ownershipBusiness car insuranceFace-to-face interviewingData collection
Nice-to-have
Market research experienceGovernment sector knowledgeGPS technologySurvey methodology
Soft skills
CommunicationInterpersonal skillsRapport buildingSelf-motivationTime managementResilienceAdaptability
SpeedCV AI

Application advice

5 AI-generated recommendations to maximise your chances.

1

🚗 Emphasise your driving experience and business car insurance eligibility as this is essential for the role

2

📊 Highlight any customer-facing experience where you've built rapport with diverse groups of people

3

🎯 Mention experience meeting targets or working to performance metrics in previous roles

4

🌐 Include any research, survey, or data collection experience even if informal (university projects, volunteer work)

5

🤝 Showcase your communication skills with specific examples of explaining complex information clearly

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Suggested CV bullets

3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.

How to tailor your CV

Add these 3 bullets under your most recent experience:

  • Conducted 45+ face-to-face interviews weekly for government research projects, achieving 98% data quality scores while building rapport with diverse respondents
  • Travelled across 12 postcodes using GPS technology for longitudinal studies, maintaining 95% target achievement rate over 8-month period
  • Delivered comprehensive survey explanations to 200+ participants monthly, reducing non-response rates by 15% through effective communication techniques

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Dear Hiring Manager,

Ipsos's Market Research Interviewer position immediately caught my attention as it combines my passion for understanding public opinion with the opportunity to contribute to vital government research including the British Election Study and Millennium Cohort Study. My strong communication skills and ability to build rapport with diverse groups make me well-suited for conducting face-to-face interviews across Torquay.

My background in customer-facing roles has equipped me with the interpersonal skills necessary to encourage participation and make respondents feel comfortable sharing their opinions. I have experience meeting performance targets while maintaining quality standards, and I'm comfortable working independently with minimal supervision.

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Interview questions

10 questions generated from this advert.

Technical

  • How would you handle technical issues with data collection devices during an interview?
  • Describe your experience with GPS or mobile technology for data collection
  • How would you ensure data quality when recording survey responses?
  • What steps would you take if a respondent gives unclear or contradictory answers?
  • How familiar are you with government research methodologies and standards?

Behavioural

  • Tell me about a time you had to build rapport with someone who was initially reluctant to engage
  • Describe a situation where you had to meet challenging targets while maintaining quality
  • How do you handle rejection or difficult conversations with members of the public?
  • Give an example of when you had to work independently with minimal supervision
  • Tell me about a time you had to explain something complex to someone unfamiliar with the topic
SpeedCV AINEW

STAR answer examples

Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.

1Question

Tell me about a time you had to build rapport with someone who was initially reluctant to engage

During my retail role, I encountered a customer who was frustrated about a delayed delivery and refused to discuss alternatives. I acknowledged their frustration first, then asked specific questions about their needs rather than pushing solutions. I discovered they needed the item for their daughter's birthday in 3 days. I researched alternative suppliers and found a local store with the item in stock, even calling ahead to reserve it. The customer thanked me for going above and beyond, and they became a regular customer who specifically requested my assistance for future purchases.
2Question

Describe a situation where you had to meet challenging targets while maintaining quality

In my previous role, I was tasked with processing 50 customer enquiries daily while maintaining a 90% satisfaction score. Initially, I was rushing through calls and my quality scores dropped to 78%. I reorganised my approach by creating templates for common issues and dedicating 2 minutes per call to building rapport. I also blocked time for complex cases rather than rushing them. Within 4 weeks, I was consistently hitting 52 enquiries daily with a 94% satisfaction rate, exceeding both targets simultaneously.

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