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⚡ Source: ReedRef: 56580980

Hearing Aid Dispenser DOMICILIARY

Specsavers·Tonbridge·Posted 3 months ago
💰 £40k/year
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Job description

Original text imported from Reed

Ready to do the right thing by our customers? As a qualified Hearing Aid Dispenser (HAD), you'll share our vision to give customers the very best professional service in their own home, helping them improve their hearing and regain the life they want. And with the support of a global brand behind you, you'll be just as looked after as our patients.

Our business

Specsavers Home Visits, are recruiting a forward-thinking HAD to provide care to patients in their own homes across your Kent community. Within this role, you will perform hearing tests and advise which of our competitively priced hearing aids is best, to ensure each customer receives the first-class experience they expect. We also offer wax removal so the microsuction/wax removal qualification is advantageous.

Our team 
As a new and growing business, we have a wonderful but small team of dedicated people ready and waiting for you to meet.

What's on offer? 
As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

  • Salary up to £40,000 (DOE)
  • £5000 welcome bonus
  • No evenings or weekends 
  • Car allowance
  • Mixed base of private and NHS patients
  • Holiday allowance of 33 days including BH
  • Enjoy an additional paid day off on your birthday to celebrate you!
  • Professional fees paid 
  • Dental and Medical cover
  • Specsavers Perks - giving you discount at hundreds of your favourite retailers 
  • We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
  • WeCare - our employee support service to help you and your immediate family when you need it most
  • Complimentary subscription to the Headspace app 
  • Eyecare and hearcare discounts for you and your family


Find out more 
We do need you to have a couple of things to get started in this role;

  • Qualified and HCPC registered Audiologist.
  • Teamwork forms a big part of our culture, so working well with others is essential.
  • Ability to provide a unique blend of customer care and professional excellence.


Got all of these?We can't wait for you to apply!

Get in touch

For more information or to apply for this role, please contact Lesley McKinnon or call

Only candidates who are successful with their application and through to the next stage will be contacted. If you have not heard about your application within 14 days of applying then please assume that you have been unsuccessful in your application.

#LI-LM1

SpeedCV AI

Key skills

AI-extracted from the job advert

Must-have skills
HCPC registrationQualified AudiologistHearing Aid Dispensing qualificationPatient care experienceClinical assessment skills
Nice-to-have
Microsuction qualificationWax removal certificationDomiciliary care experienceNHS experience
Soft skills
TeamworkCustomer careCommunicationProfessional excellenceEmpathyPatienceAttention to detail
SpeedCV AI

Application advice

5 AI-generated recommendations to maximise your chances.

1

🎧 Highlight your HCPC registration prominently as this is the essential qualification requirement

2

🏠 Emphasise domiciliary care experience as this role is entirely home-based visits across Kent

3

🔧 Include microsuction/wax removal qualifications if you have them as the advert specifically mentions this as advantageous

4

👥 Demonstrate teamwork examples as Specsavers emphasises this forms a big part of their culture

5

📊 Quantify your patient care experience: 'Conducted 150+ hearing assessments, achieving 95% patient satisfaction'

NEW
AI SpeedCV

Suggested CV bullets

3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.

How to tailor your CV

Add these 3 bullets under your most recent experience:

  • Conducted 200+ domiciliary hearing assessments across 15 postcode areas, achieving 96% patient satisfaction scores
  • Fitted and adjusted hearing aids for 150+ NHS and private patients, reducing follow-up appointments by 25%
  • Performed microsuction and wax removal procedures for 80+ patients monthly, maintaining 100% safety compliance

Free to copy — tailoring requires a 30-sec CV upload.

NEW
AI cover letter

Your cover letter is ready

We've drafted a cover letter for Specsavers. Preview the opening, then unlock the full personalised version.

Letter preview — tailored to Specsavers

Dear Hiring Manager,

Specsavers Home Visits' commitment to providing exceptional domiciliary hearing care aligns perfectly with my passion for patient-centred audiology. As an HCPC registered Audiologist with microsuction qualifications, I am excited to bring my expertise in hearing assessments and hearing aid dispensing to your growing Kent team.

My background in conducting comprehensive hearing evaluations and fitting hearing aids in both clinical and home environments has equipped me with the skills to deliver the professional excellence Specsavers expects. I understand the importance of adapting communication styles for patients with hearing difficulties and creating comfortable assessment environments in their own homes.

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SpeedCV AI

Interview questions

10 questions generated from this advert.

Technical

  • How do you conduct a comprehensive hearing assessment in a patient's home environment?
  • What factors do you consider when recommending specific hearing aid models to patients?
  • Describe your experience with microsuction and wax removal procedures
  • How do you ensure HCPC compliance standards are met during domiciliary visits?
  • What challenges have you faced when fitting hearing aids in non-clinical environments?

Behavioural

  • Tell me about a time you had to build rapport with an anxious patient during a home visit
  • Describe a situation where you had to work closely with a team to achieve a patient outcome
  • How do you handle situations where a patient is dissatisfied with their hearing aid recommendation?
  • Give an example of when you went above and beyond to provide excellent customer care
  • Tell me about a time you had to adapt your communication style for a patient with hearing difficulties
SpeedCV AINEW

STAR answer examples

Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.

1Question

Tell me about a time you had to build rapport with an anxious patient during a home visit

During a home visit to an 82-year-old patient who had never worn hearing aids, I noticed she was visibly nervous about the assessment. I began by asking about her family photos displayed around the room, which helped her relax and share stories about her grandchildren. I explained each step of the hearing test in simple terms and allowed her to handle the hearing aids before fitting. By the end of the 90-minute visit, she was comfortable with the devices and scheduled her follow-up appointment. Her daughter later called to thank me for making the experience positive, and the patient achieved 85% hearing improvement within 3 weeks.
2Question

Describe a situation where you had to work closely with a team to achieve a patient outcome

A patient required urgent hearing aid repair during the Christmas period when our usual repair service was closed. I coordinated with 3 team members across different departments to find a solution. Our technical specialist identified a temporary fix, our logistics coordinator arranged same-day delivery of replacement parts, and our customer service team maintained contact with the patient's family. We completed the repair within 24 hours, ensuring the patient could participate in family celebrations. This collaborative approach resulted in a 98% satisfaction score and demonstrated our commitment to patient care during challenging circumstances.

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