Dispensing Optician
Job description
Original text imported from Reed
Ready todeliver the best patient carefromthe heart of our store?If your answer is yes, as a qualified Dispensing Optician, youcouldbearole model playing a key part in creating a warm, friendly atmosphere, and an outstanding store environment for our customers and industry-leading team.
Our store
Based in Harpurhey, Inner-city suburb of Manchester
Our team
We have a wonderful team of dedicated people in our store ready and waiting for you to meet.
What's on offer?
As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
- Up to £35,000 salary based on experience
- Free Parking
- Bonus!
- Holiday allowance of 33 days per year inc. bank holidays
- Outstanding clinical and professional development opportunities
- WeCare- WeCare looks after your wellbeing with a 24/7 UK-based online GP, mental health counselling, a get fit programme, legal and financial guidance, plus much more. Using your phone, tablet, or desktop, you and your family have 24/7 access to thousands of experts, all from the comfort of your own home
- Multiple schemes in store
- Support with CPD points
- Access to the latest clinical technology
Find out more
We do need you to have a few skills to get started in this role.Firstly, you'll need a BSc (HONS) in Ophthalmic Dispensing and an excellent understanding of both the optics and audiology customer journeys. You must have excellent listening and communication skills, be passionate about providing top-notch customer service, and be a great team worker.
Got all of these?We can't wait for you to apply!
Find out more
For more information, please call me on or email Kasia on
#LI-KM1
Key skills
AI-extracted from the job advert
Application advice
5 AI-generated recommendations to maximise your chances.
⭐ Lead your CV with your BSc (Hons) Ophthalmic Dispensing qualification prominently in a Professional Summary, as the advert lists this as the primary entry requirement.
📊 Quantify your dispensing experience: e.g. 'Dispensed spectacles and contact lenses for 60+ patients per week, achieving a 96% first-fit satisfaction rate.'
🎯 Highlight any audiology experience or cross-selling within optical and audiology customer journeys, as the advert explicitly calls out understanding of both pathways.
🌐 Include a dedicated CPD section listing your continuing professional development points and any clinical technology training, as the advert emphasises CPD support and access to the latest clinical technology.
🤝 Demonstrate store environment leadership in your work history — mention specific examples of mentoring colleagues or contributing to team culture, reflecting the 'role model' language used in the advert.
Suggested CV bullets
3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.
Add these 3 bullets under your most recent experience:
- •Dispensed spectacles and contact lenses for over 55 patients per week across optical and audiology pathways, maintaining a first-fit accuracy rate of 97%.
- •Completed 18 CPD points annually across ophthalmic dispensing and clinical technology modules, exceeding the GOC's minimum requirement by 6 points each cycle.
- •Mentored 2 trainee dispensing assistants over a 6-month period, reducing average dispensing consultation time by 12% through structured coaching on frame selection and lens explanation.
Free to copy — tailoring requires a 30-sec CV upload.
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Letter preview — tailored to Specsavers
Dear Hiring Manager,
Specsavers' reputation for clinical excellence and patient-centred care is precisely why the Dispensing Optician position at your Harpurhey, Manchester store appeals to me. Holding a BSc (Hons) in Ophthalmic Dispensing and with hands-on experience across both optical and audiology customer journeys, I am confident I can contribute meaningfully to your team from day one.
My background in optical dispensing has equipped me with the technical precision and interpersonal skills required to guide patients through complex prescriptions and lens selections. I have consistently maintained my CPD points and embraced the latest clinical technology to ensure every patient receives an informed, professional consultation. I understand the importance of creating a welcoming store environment and take pride in acting as a positive role model for colleagues.
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Interview questions
10 questions generated from this advert.
Technical
- ›How do you approach the dispensing process for a complex prescription, such as high-power progressive lenses?
- ›What clinical technology have you used in previous optical roles, and how did it improve patient outcomes?
- ›How do you ensure your CPD points are maintained and that your clinical knowledge stays current?
- ›Can you walk us through your understanding of the audiology customer journey and how it integrates with optical dispensing?
- ›How do you handle a patient who is struggling to adapt to a new lens type or frame style?
Behavioural
- ›Tell me about a time you went above and beyond to deliver outstanding patient care.
- ›Describe a situation where you had to resolve a difficult customer complaint in a retail optical environment.
- ›Give an example of when you acted as a role model for a colleague or helped develop a junior team member.
- ›Tell me about a time you had to balance a busy dispensing workload while maintaining high clinical standards.
- ›Describe a situation where you contributed to improving the atmosphere or culture within a store or team.
STAR answer examples
Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.
Tell me about a time you went above and beyond to deliver outstanding patient care.
Describe a situation where you had to resolve a difficult customer complaint in a retail optical environment.