Optical Assistant
Job description
Original text imported from Reed
Are you a caring individual looking to continue your career as an Optical Assistant? You've come to the right place.
We're looking for passionate, hard-workers with some previous optical experience ready to confidently welcome and help customers as they walk through our doors. And once you've found your feet as an Optical Assistant, you won't just have to stop there. We have plenty of professional training and development in other business areas, as well as the support of experienced Opticians and Technicians supporting you on your journey. So whatever you want your career to look like, you can bring it to life at Specsavers.
Our store
Based in Old Swan, our store has great career progression opportunities!
What's on offer?
As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
- Full time - 37.5 hours - weekend working is essential
- Salary - up to £12.91 an hour
- We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
- Specsavers Perks - a portal to a world of great everyday discounts and savings
- WeCare - our employee support service to help you and your immediate family when you need it most
- Complimentary subscription to the Headspace app
- Eyecare and hearcare discounts for you and your family
- Enjoy an additional paid day off on your birthday to celebrate you!
- Enhanced family leave and company sick pay
Find out more
If you've got all these skills, we'd love for you to apply, but there's also some desirable experience that could set you apart from the competition if you have it. This includes:
- Previous experience in a fast-paced customer service environment
- Experience in optics or Audiology business
- Basic knowledge/experience of optical and/or Audiology terminology.
Checked all the boxes? Now's the perfect time to apply!
#LI-LA2
Key skills
AI-extracted from the job advert
Application advice
5 AI-generated recommendations to maximise your chances.
⭐ Highlight your optical or audiology experience prominently as Specsavers specifically seeks candidates with previous optical background
📊 Quantify your customer service achievements: 'Served 50+ customers daily with 95% satisfaction scores'
🌐 Emphasise your knowledge of optical terminology and eyecare processes to demonstrate technical competency
🎯 Mention weekend availability and flexibility as the role explicitly requires weekend working
🤝 Showcase your caring nature and passion for helping customers with vision and hearing needs
Suggested CV bullets
3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.
Add these 3 bullets under your most recent experience:
- •Delivered exceptional customer service to 60+ daily customers in fast-paced optical retail environment, achieving 98% satisfaction ratings
- •Supported optical terminology training for 3 new team members, improving their product knowledge assessment scores by 25%
- •Maintained weekend availability across 18 months, covering essential Saturday and Sunday shifts during peak customer periods
Free to copy — tailoring requires a 30-sec CV upload.
Your cover letter is ready
We've drafted a cover letter for Specsavers. Preview the opening, then unlock the full personalised version.
Letter preview — tailored to Specsavers
Dear Hiring Manager,
I am writing to apply for the Optical Assistant position at Specsavers Liverpool. With my background in customer service and genuine passion for helping people with their vision and hearing needs, I am excited to contribute to your Old Swan store team.
My background in fast-paced customer service environments has equipped me with the skills to confidently welcome customers and provide the caring support they need when selecting eyecare solutions. I understand the importance of optical terminology and am eager to further develop my knowledge alongside your experienced Opticians and Technicians.
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Interview questions
10 questions generated from this advert.
Technical
- ›What optical terminology are you familiar with?
- ›How would you explain different lens types to a customer?
- ›What experience do you have with audiology services?
- ›How do you handle prescription verification processes?
- ›What eyecare products and services are you knowledgeable about?
Behavioural
- ›Tell me about a time you provided excellent customer service in a busy environment
- ›How do you handle difficult or upset customers?
- ›Describe a situation where you had to work as part of a team
- ›How do you stay motivated during busy periods?
- ›Tell me about a time you had to learn something new quickly
STAR answer examples
Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.
Tell me about a time you provided excellent customer service in a busy environment
How do you handle difficult or upset customers?