Credit Controller
Job description
Original text imported from Reed
Credit Controller – LS15
Full-Time | Up to £27k DOE | Permanent
Elevation Recruitment are currently seeking a proactive and detail-oriented Credit Controller to join our clients dynamic finance team in Thope Park, LS15 . In this key role, you’ll be responsible for managing customer accounts, reducing debtor days, and maintaining strong client relationships.
Key Responsibilities:
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Chasing overdue payments via phone and email
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Reconciling customer accounts
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Working closely with the sales and accounts teams
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Handling queries and resolving payment issues
Ideal Candidate:
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Previous credit control or accounts experience
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Strong communication and negotiation skills
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Organised with great attention to detail
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Confident using finance systems and Excel
This is an office based role in Thorpe Park LS15, working within a small finance team. Salary circa £27k DOE
Benefits include:
- Join a fast-growing business
- 25 days annual leave + bank holidays
- 6 % matched pension
- Plus more!
Apply today to take the next step in your finance career!
Key skills
AI-extracted from the job advert
Application advice
5 AI-generated recommendations to maximise your chances.
📞 Highlight your phone-based debt collection experience as this role involves chasing overdue payments via phone and email
📊 Quantify your credit control achievements: 'Reduced debtor days from 45 to 32 days' or 'Collected £180k in overdue payments'
🤝 Emphasise your relationship management skills as the role requires maintaining strong client relationships whilst collecting payments
💻 Showcase your Excel proficiency and experience with finance systems as these are specifically mentioned requirements
🎯 Mention any experience working with sales teams as this role involves close collaboration with sales and accounts departments
Suggested CV bullets
3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.
Add these 3 bullets under your most recent experience:
- •Reduced debtor days from 42 to 28 days through proactive phone-based collection strategies, improving cash flow by £85k monthly
- •Reconciled 150+ customer accounts weekly using Excel and finance systems, achieving 99% accuracy in payment allocation
- •Negotiated payment plans with 25 struggling clients, recovering £120k in overdue debt whilst maintaining ongoing business relationships
Free to copy — tailoring requires a 30-sec CV upload.
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Letter preview — tailored to Elevation Recruitment Group
Dear Hiring Manager,
Elevation Recruitment Group's Credit Controller position in Thorpe Park perfectly matches my expertise in debt collection and account reconciliation. My proven track record in chasing overdue payments and managing customer relationships aligns directly with your requirements for reducing debtor days and maintaining client partnerships.
My background in credit control has equipped me with strong negotiation skills and proficiency in finance systems, enabling me to effectively resolve payment disputes whilst preserving valuable business relationships.
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Interview questions
10 questions generated from this advert.
Technical
- ›How would you approach reconciling a customer account with multiple disputed invoices?
- ›What finance systems have you used for credit control and how do you ensure data accuracy?
- ›How do you use Excel to track and analyse debtor aging reports?
- ›What steps would you take to reduce debtor days in your first 90 days?
- ›How would you handle a customer disputing an invoice amount?
Behavioural
- ›Tell me about a time you had to chase a difficult customer for payment
- ›Describe a situation where you had to negotiate a payment plan with a struggling client
- ›How do you handle multiple urgent payment queries simultaneously?
- ›Give an example of when you resolved a complex payment dispute
- ›Tell me about a time you had to work closely with sales to resolve a customer issue
STAR answer examples
Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.
Tell me about a time you had to chase a difficult customer for payment
Describe a situation where you had to negotiate a payment plan with a struggling client