Clinical Performance Consultant South London
Job description
Original text imported from Reed
Are you passionate about improving lives through better sight and hearing? At Specsavers, we believe that delivering exceptional eye care requires clinical expertise and leadership. As a Clinical Performance Consultant, (CPC) you'll play a crucial role in supporting and developing our stores, partners, and clinicians to ensure our patients receive the eye care they need now and in the future.
Specsavers is the market leader in Optometry, and our position has only strengthened over the past year. With this growth comes the responsibility to lead the profession, through optimising the access to our care and embracing the advancement of colleague capability, technology and enhanced services.
As a Clinical Performance Consultant, you'll be highly visible to every Optometrist in your territory, working alongside the Regional Support Team to drive the clinical agenda and business performance, delivering store growth through commercial acumen and credibility, and implementing a strategy to optimise access to quality clinical care for patients. You'll deliver events, and support at territory and store level, inspiring and empowering colleagues with the confidence, tools, and skills to drive clinical performance.
If you're a GOC-registered optometrist with commercial acumen, a passion for clinical development and experience in leadership and training, further qualifications such as Professional Certificates and Independent Prescribing, we want to hear from you.
Be part of a team that makes a real difference in people's lives.
This is a fixed term contract till September 2027 and the role involves frequent travel around South London, so being located in or near to this area will be required.
Apply now!
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Key skills
AI-extracted from the job advert
Application advice
5 AI-generated recommendations to maximise your chances.
⭐ Lead your CV with your GOC registration number and any post-registration qualifications (IP, Professional Certificates) in a dedicated credentials section — the advert lists these as key differentiators.
📊 Quantify your clinical leadership impact: e.g. 'Trained 12 optometrists across 5 stores, increasing enhanced service uptake by 30% over 6 months'.
🌐 Highlight territory or multi-site experience explicitly — the role covers all of South London, so demonstrating comfort with frequent travel and dispersed stakeholder management is critical.
🎯 Showcase any store or regional performance improvement work: reference specific metrics such as patient throughput, clinical audit outcomes, or colleague competency uplift to demonstrate commercial credibility.
🤝 Include a brief section on training delivery or CPD facilitation — the advert explicitly mentions 'delivering events' and 'inspiring colleagues', so evidence of presenting or coaching in a clinical setting will strengthen your application.
Suggested CV bullets
3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.
Add these 3 bullets under your most recent experience:
- •Delivered quarterly clinical development events for 18 GOC-registered optometrists across a 6-store territory, increasing enhanced service referral rates by 27% within 12 months.
- •Led implementation of Independent Prescribing pathways across 4 practice sites, reducing onward GP referrals for anterior eye conditions by 22% and improving patient throughput by 15%.
- •Coached 3 newly qualified optometrists through Professional Certificate in Glaucoma programmes, achieving 100% pass rate and enabling two stores to launch in-house glaucoma monitoring clinics.
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Letter preview — tailored to Specsavers
Dear Hiring Manager,
Specsavers' Clinical Performance Consultant role for South London is precisely the step I have been building towards — combining GOC-registered clinical expertise with territory-level leadership to raise optometry standards across a multi-store region. Your focus on optimising patient access and advancing colleague capability through enhanced services and Independent Prescribing aligns directly with the work I have been doing in clinical development and training.
My background in optometry spans both patient-facing practice and the coaching of colleagues across multiple sites. I have designed and delivered CPD events for groups of 15 or more optometrists, supported stores in embedding enhanced services such as glaucoma monitoring and medical retina, and worked alongside commercial teams to translate clinical quality improvements into measurable store performance gains. I hold a Professional Certificate in Glaucoma and am an Independent Prescriber, giving me the clinical credibility to influence at every level of a territory.
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Interview questions
10 questions generated from this advert.
Technical
- ›How do you assess and improve clinical performance across multiple optometry stores within a territory?
- ›What experience do you have with Independent Prescribing and how have you applied it in an enhanced services context?
- ›How would you design and deliver a clinical training event for a mixed-ability group of optometrists?
- ›What frameworks do you use to audit clinical quality and patient outcomes at store level?
- ›How do you balance commercial performance targets with maintaining high standards of patient care?
Behavioural
- ›Tell me about a time you successfully influenced a clinician or store partner to change their clinical practice.
- ›Describe a situation where you had to drive performance improvement in a team that was resistant to change.
- ›Give an example of when you used data or clinical audit findings to make a compelling case for a new approach.
- ›Tell me about a time you managed competing priorities across multiple sites or stakeholders simultaneously.
- ›Describe a situation where you had to adapt your communication style to inspire confidence in a colleague who lacked clinical self-belief.
STAR answer examples
Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.
Tell me about a time you successfully influenced a clinician or store partner to change their clinical practice.
Describe a situation where you had to drive performance improvement in a team that was resistant to change.