Service Engineer
Job description
Original text imported from Reed
We are recruiting on behalf of a leading machine tool and advanced manufacturing business seeking an experienced Service Engineer to support the installation, servicing, maintenance, and repair of high-performance 3-axis and 5-axis CNC machining centres across the UK and, where required, internationally.
This is an excellent opportunity for a technically capable engineer with strong CNC knowledge to join a growing organisation working with cutting-edge machining technology across aerospace, automotive, medical, precision engineering, and manufacturing environments.
The Role
- Install, commission, and service 3-axis and 5-axis CNC machining centres at customer sites
- Carry out preventative maintenance and breakdown support on CNC machine tools
- Diagnose electrical, mechanical, hydraulic, pneumatic, and software faults efficiently
- Support machine alignments, calibrations, spindle checks, and geometric accuracy testing
- Provide technical support and training to customers when required
- Complete detailed service reports and documentation following each visit
- Work closely with internal technical support and engineering teams
- Support machine upgrades, retrofits, and automation integration projects
- Ensure all work is completed in line with health & safety standards and customer expectations
- Travel throughout the UK and internationally as required
The Ideal Candidate
- Previous experience working as a CNC Service Engineer, Maintenance Engineer, Field Service Engineer, or similar
- Strong understanding of CNC machining centres, particularly 3-axis and 5-axis machines
- Ability to fault-find across electrical and mechanical systems
- Ability to read and interpret engineering drawings and technical documentation
- Excellent customer-facing and communication skills
- Full UK driving licence
- Passport and willingness to travel internationally
Key skills
AI-extracted from the job advert
Application advice
5 AI-generated recommendations to maximise your chances.
⭐ Highlight your CNC machining centre experience prominently as the role specifically requires 3-axis and 5-axis machine expertise
🔧 Emphasise your multi-disciplinary fault-finding abilities across electrical, mechanical, hydraulic and pneumatic systems
🌍 Mention your willingness to travel internationally and any passport/visa experience as this is explicitly required
📋 Showcase experience with technical documentation and service reporting as detailed reporting is essential
🎯 Include any aerospace, automotive or medical manufacturing sector experience as these are key client industries
Suggested CV bullets
3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.
Add these 3 bullets under your most recent experience:
- •Serviced 45+ CNC machining centres annually across aerospace and automotive sectors, achieving 98% first-time fix rate for electrical and mechanical faults
- •Completed geometric accuracy testing and spindle alignments on 5-axis machines, reducing customer downtime by 35% through preventative maintenance programmes
- •Delivered technical training to 25+ customer engineers on CNC maintenance procedures, improving their equipment reliability by 40%
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Letter preview — tailored to Futures
Dear Hiring Manager,
Futures' Service Engineer position perfectly aligns with my CNC machining centre expertise and passion for supporting advanced manufacturing technology across aerospace and automotive sectors. My experience with 3-axis and 5-axis machine fault diagnosis, combined with my willingness to travel internationally, makes me an ideal candidate for this field service role.
My background in CNC service engineering has equipped me with comprehensive skills in electrical, mechanical, hydraulic and pneumatic system troubleshooting, alongside experience in machine alignments, calibrations and geometric accuracy testing across various manufacturing environments.
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Interview questions
10 questions generated from this advert.
Technical
- ›How would you approach diagnosing a spindle accuracy issue on a 5-axis CNC machine?
- ›What steps would you take to calibrate geometric accuracy on a machining centre?
- ›Describe the differences between servicing 3-axis versus 5-axis CNC machines
- ›How do you troubleshoot hydraulic system faults in CNC equipment?
- ›What preventative maintenance schedules would you recommend for high-performance machining centres?
Behavioural
- ›Describe a time when you had to explain complex technical issues to a non-technical customer
- ›Tell me about a challenging breakdown situation you resolved under pressure
- ›How do you prioritise multiple service calls across different locations?
- ›Describe a situation where you had to work with international customers or travel abroad for work
- ›Give an example of when you identified a recurring fault pattern and implemented a solution
STAR answer examples
Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.
Describe a time when you had to explain complex technical issues to a non-technical customer
Tell me about a challenging breakdown situation you resolved under pressure