Graduate Field Service Engineer (Machine Tools / Electrical)
Job description
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Graduate Field Service Engineer (Machine Tools / Electrical)
***Global Leading OEM Formal Training & Development to become a hands-on Technical Expert***
£32,100 package including Basic Salary + Bonus + OTE up to £38,000 + Private Healthcare + Company Car + Outstanding OEM Training + Full Expense Package + Full Tooling & Equipment Supplied + Residential Training Course
Birmingham / Midlands
Are you a service engineer looking to work for a Global OEM with outstanding upskilling and training opportunities who take on the best and brightest and gives the most thorough and complete training to become a hands-on engineer and product engineering expert?
Would you like to work for a leading global Original Equipment Manufacturer with the most thorough and class-leading training and development?
On offer is a role with a global brand name with a flat management structure, where you will be trained to become a technical leader on its equipment.
With a genuine passion for engineering, you will be looking to commit to a career with a world-leading organisation and enjoy the associated technical development that comes with it.
The role:
- Diagnose and rectify machine problems and breakdowns
- Training customers in operation, maintenance, and safety aspects
- Routine service of machines and associated equipment
- Promote consumable sales and sales of maintenance contracts
- Promote sales of machine tools and associated equipment
The person:
- A suitable engineering qualification- HNC/ Degree
- Previous field experience in machine tools would be an advantage, or an apprentice-trained engineer
- Understanding of electrical/electronic/hydraulic and mechanical drawings and systems
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
Reference Number: BBBH24583
Keywords: Field Service, Electrical Engineer, Machine Tools, PLCs, Hydraulics, Engineering Drawings, OEM
We are an equal opportunity employer and welcome applications from all suitable candidates.
The salary advertised is a guideline for this position. The remuneration offered will be dependent on the extent of your experience, qualifications, and skill set.
Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Key skills
AI-extracted from the job advert
Application advice
5 AI-generated recommendations to maximise your chances.
⭐ Highlight your engineering qualification (HNC/Degree) prominently as this is explicitly required for the role
🔧 Emphasise any field service or machine tools experience as the advert mentions this would be an advantage
📊 Quantify your technical achievements: 'Reduced machine downtime by 25% through preventive maintenance programmes'
🎯 Showcase your ability to read electrical, hydraulic and mechanical drawings as this is specifically mentioned
🤝 Demonstrate customer training experience as you'll be training customers in operation, maintenance and safety aspects
Suggested CV bullets
3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.
Add these 3 bullets under your most recent experience:
- •Diagnosed and resolved 15 hydraulic system failures across machine tools, achieving 95% first-time fix rate
- •Trained 25 customers on equipment operation and safety procedures, resulting in 30% reduction in user-related breakdowns
- •Promoted consumable sales worth £18,000 annually through technical consultations during routine service visits
Free to copy — tailoring requires a 30-sec CV upload.
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We've drafted a cover letter for Ernest Gordon Recruitment Limited. Preview the opening, then unlock the full personalised version.
Letter preview — tailored to Ernest Gordon Recruitment Limited
Dear Hiring Manager,
Ernest Gordon Recruitment's Graduate Field Service Engineer position with a global OEM perfectly aligns with my engineering background and passion for hands-on technical problem solving. My understanding of electrical, hydraulic and mechanical systems, combined with my ability to interpret engineering drawings, makes me well-suited for diagnosing machine problems and training customers in equipment operation.
My background in engineering provides the foundation for developing into the technical expert role you're seeking, with particular interest in the comprehensive OEM training programme and opportunity to work with cutting-edge machine tools across the Midlands region.
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Interview questions
10 questions generated from this advert.
Technical
- ›How would you diagnose a hydraulic system failure on a machine tool?
- ›Explain how you would read and interpret electrical schematic drawings
- ›What steps would you take to troubleshoot a PLC control system issue?
- ›How do you approach preventive maintenance scheduling for machine tools?
- ›Describe your experience with OEM equipment and technical documentation
Behavioural
- ›Tell me about a time you had to train a customer on complex equipment
- ›Describe a situation where you had to diagnose a difficult technical problem
- ›How do you handle working independently in the field?
- ›Tell me about a time you promoted additional services or products to a client
- ›Describe how you prioritise multiple service calls and breakdowns
STAR answer examples
Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.
Tell me about a time you had to diagnose a difficult technical problem
Describe a situation where you had to train a customer on complex equipment
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