Senior Support Worker
Job description
Original text imported from Reed
Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it.
We are looking for a confident Senior Support Worker with a passion for delivering outstanding care.
You’ll be working 42 hours a week (12 hour shifts, day shifts only), making a positive difference to the lives of the people in our care at Beeches.
Beeches is a specialist residential service for adults with autism and learning disabilities who may also present with behaviours that challenge. We aim to provide a safe, comfortable and effective care environment for those in our care, promoting independence and community integration.
Your Day-to-Day…
You’ll be working full time, 42 hours per week (12 hour shifts - days only).
• Offer enhanced care with a flexible learning approach to all individuals in our care
• Provide guidance & encouragement through physical & emotional support
• Learn about individuals’ specific needs & provide help in the most appropriate way
• Assist with medical & welfare needs & report as required
• Support management in the day-to-day running of the service
• Undertake supervisory & administrative responsibilities
• Safeguard
• Maintain a safe and clean environment for all.
You are…
• An experienced Support Worker ready to step up to a new challenge
• Genuinely driven to
make a difference in people’s lives
• Confident, assertive & ambitious for yourself, service users & the organisation
• An excellent communicator & good team player
• Sensitive & intuitive with the energy required to provide a trusting, stimulating & varied environment
• Able to empower & support service user independence
• Organised, committed & keen to develop your management & leadership skills.
Why Cygnet? We’ll offer you…
• Salary: £14.23 - £14.48 per hour
• Opportunities to undertake further learning & career development
• Flexible working with opportunities for overtime
• Regular coaching & appraisal
• Expert supervision & peer support
• Employee discount savings & Cycle to Work scheme
• Recruitment referrals
• Wellbeing centre with exercises, recipes, financial & mental health advice.
Please note, successful candidates will be required to undergo an enhanced DBS check.
What next?
If you care about making a difference – we want to talk to you.
Click the button to apply
Key skills
AI-extracted from the job advert
Application advice
5 AI-generated recommendations to maximise your chances.
⭐ Highlight your experience supporting adults with autism and learning disabilities at the top of your CV — the advert names these as the core client group at Beeches.
📊 Quantify your care experience: e.g. 'Supported 8 adults with autism and complex needs across a 12-bed residential service, maintaining 100% safeguarding compliance over 18 months'.
🎯 Explicitly reference behaviours that challenge (BtC) in your Personal Statement, as the advert flags this as a key feature of the Beeches service.
🌐 Demonstrate supervisory experience — the role includes management support and oversight duties, so cite any team leadership, mentoring of junior staff, or shift-lead responsibilities.
🤝 Mention your enhanced DBS status prominently in your CV header or profile, as the advert states this is a mandatory requirement for successful candidates.
Suggested CV bullets
3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.
Add these 3 bullets under your most recent experience:
- •Provided person-centred support to 6 adults with autism and learning disabilities across a 12-bed residential service, maintaining zero safeguarding incidents over a 14-month period.
- •Acted as shift lead for a team of 4 support workers, overseeing daily welfare reporting and coordinating with healthcare professionals to manage complex medical needs.
- •Implemented tailored de-escalation plans for 3 service users presenting behaviours that challenge, reducing physical intervention incidents by 40% over 6 months.
Free to copy — tailoring requires a 30-sec CV upload.
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Letter preview — tailored to Cygnet Healthcare
Dear Hiring Manager,
Cygnet Healthcare's Beeches service — a specialist residential setting for adults with autism, learning disabilities, and behaviours that challenge — is precisely the environment where I want to apply my skills. With hands-on experience in person-centred care and safeguarding adults in residential settings, I am confident I can step into the Senior Support Worker role and make a measurable difference to the individuals in your care.
My background in supporting adults with complex needs has equipped me with practical de-escalation techniques, care planning experience, and the supervisory awareness needed to assist management in the day-to-day running of a service. I have consistently promoted service user independence and community integration, and I hold a current enhanced DBS certificate.
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Interview questions
10 questions generated from this advert.
Technical
- ›How do you adapt your communication style when supporting a non-verbal adult with autism?
- ›What strategies do you use to de-escalate behaviours that challenge in a residential setting?
- ›How do you ensure accurate and timely reporting of medical and welfare needs?
- ›Describe your approach to maintaining a safe environment while promoting service user independence.
- ›What experience do you have with care planning and how do you tailor plans to individual needs?
Behavioural
- ›Tell me about a time you stepped up into a supervisory role — what did you learn from the experience?
- ›Describe a situation where you had to advocate for a service user's needs against organisational constraints.
- ›Give an example of when you identified a safeguarding concern and explain the steps you took.
- ›Tell me about a time you supported a colleague through a difficult interaction with a service user.
- ›Describe a situation where you helped a service user achieve greater independence — what was your approach and what was the outcome?
STAR answer examples
Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.
Give an example of when you identified a safeguarding concern and explain the steps you took.
Tell me about a time you stepped up into a supervisory role — what did you learn from the experience?