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⚡ Source: ReedRef: 56797337

Registered Manager

Alina Homecare·Southend-on-Sea·Posted 2 weeks ago
⭐ Senior
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Job description

Original text imported from Reed

re you looking for an exciting opportunity to belong to an organisation with a great retention record where you will never feel like ‘just a number’? Where you will be supported, encouraged and respected? Where there is an excellent track record of career development and a senior management team that isn’t changing constantly?

Change and uncertainty can be really difficult, particularly in challenging times like these. At Alina Homecare, we pride ourselves on providing high quality and truly person-centred care and support. That isn’t just for our customers - we really look after our people too. That’s why we have an amazing team, across multiple locations, with every Regional Director promoted into post after learning their management skills with Alina Homecare. It makes it a very different place to work.

We don’t do internal politics. We don’t do blame. We don’t do shortcuts.

We really do support. We really do encouragement. We really do career development and great training.

We do all this and we deliver truly excellent care.

Job Information

  • Job title: Registered Manager
  • Job Opportunity: Start Up Branch of Domiciliary Homecare
  • Salary: Very Competitive Salary
  • Bonus opportunity: up to £5,000 PA
  • 22 days starting annual leave entitlement raising to 25 days 8 bank holidays.
  • Job Location: Southend-On-Sea
  • Reporting to: Operations Manager
  • Working Hours: Full Time
  • £500 Joining Bonus

Registered Manager – Branch Manager – Care Manager – Registered Branch Manager – Homecare Manager – Homecare Branch Manager – Registered Homecare Manager- Domiciliary Manager – Domiciliary Homecare Manager – Domiciliary Registered

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Key skills

AI-extracted from the job advert

Must-have skills
Registered Manager qualificationCQC complianceDomiciliary care experience
Nice-to-have
Branch setup experienceTeam developmentQuality improvement
Soft skills
LeadershipCommunicationTeam buildingProblem solvingMentoringAdaptability
SpeedCV AI

Application advice

5 AI-generated recommendations to maximise your chances.

1

⭐ Highlight your Registered Manager qualification and CQC compliance experience at the top of your CV as this is essential for the role

2

📊 Quantify your care management achievements: 'Managed 50+ service users across 3 care packages, maintaining 98% satisfaction scores'

3

🌐 Emphasise your start-up or branch development experience as this is a new branch opportunity

4

🎯 Showcase your person-centred care approach and quality improvements you've implemented

5

🤝 Demonstrate your team leadership skills and ability to develop staff, as Alina values internal career progression

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Suggested CV bullets

3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.

How to tailor your CV

Add these 3 bullets under your most recent experience:

  • Established new domiciliary care branch serving 45 service users within 6 months, achieving Outstanding CQC rating at first inspection
  • Led team of 12 care coordinators and 30 care assistants, reducing staff turnover by 35% through mentoring and development programmes
  • Implemented person-centred care planning system resulting in 96% service user satisfaction scores and zero safeguarding incidents

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Dear Hiring Manager,

Alina Homecare's commitment to person-centred care and exceptional staff development makes this Registered Manager position in Southend-on-Sea exactly the leadership opportunity I'm seeking. My experience in domiciliary care management and CQC compliance aligns perfectly with your requirements for establishing this new branch.

My background in care management has equipped me with the skills to build high-performing teams whilst maintaining the highest standards of care delivery that Alina is renowned for.

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Interview questions

10 questions generated from this advert.

Technical

  • How do you ensure CQC compliance in a domiciliary care setting?
  • What systems do you use for care planning and documentation?
  • How would you approach setting up a new care branch from scratch?
  • What quality assurance processes would you implement?
  • How do you manage risk assessments for service users?

Behavioural

  • Tell me about a time you had to develop a struggling team member
  • Describe how you've handled a challenging situation with a service user or family
  • Give an example of how you've improved care quality in a previous role
  • How do you prioritise competing demands in a busy care environment?
  • Tell me about a time you had to implement significant changes in your team
SpeedCV AINEW

STAR answer examples

Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.

1Question

Tell me about a time you had to develop a struggling team member

I had a care coordinator who was struggling with time management, causing delays in care visits for 8 service users. I arranged weekly one-to-one sessions and created a structured daily planning template. I also paired them with our most experienced coordinator for shadowing. Within 6 weeks, their visit punctuality improved from 65% to 92%, and they received positive feedback from 3 families who had previously complained. They later became one of our most reliable coordinators and now mentors new starters.
2Question

Describe how you've handled a challenging situation with a service user or family

A family complained that their elderly mother wasn't receiving consistent care due to frequent carer changes. I immediately reviewed the care rota and discovered we had 7 different carers visiting over 2 weeks. I restructured the schedule to assign 3 primary carers maximum, arranged a family meeting to discuss specific care preferences, and implemented a communication book system. Within 3 weeks, the family reported 98% satisfaction, and we maintained the same care team for 8 months with no further complaints.

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