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⚡ Source: ReedRef: 56797401

Registered Manager

Alina Homecare·Bishop's Stortford·Posted 2 weeks ago
⭐ Senior
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Job description

Original text imported from Reed

Are you looking for an exciting opportunity to belong to an organisation with a great retention record where you will never feel like 'just a number’? Where you will be supported, encouraged and respected? Where there is an excellent track record of career development and a senior management team that isn’t changing constantly?

Change and uncertainty can be really difficult, particularly in challenging times like these. At Alina Homecare, we pride ourselves on providing high quality and truly person-centred care and support. That isn’t just for our customers - we really look after our people too. That’s why we have an amazing team, across multiple locations, with every Regional Director promoted into post after learning their management skills with Alina Homecare. It makes it a very different place to work.

We don’t do internal politics. We don’t do blame. We don’t do shortcuts.

We really do support. We really do encouragement. We really do career development and great training.

We do all this and we deliver truly excellent care.

If this sounds like a place where you would like to belong then call apply now

Job Information

  • Job title: Registered Manager
  • Job Opportunity: Start Up Branch of Domiciliary Homecare
  • Salary: Very Competitive Salary
  • Bonus opportunity: up to £5,000 PA
  • 22 days starting annual leave entitlement raising to 25 days 8 bank holidays.
  • Job Location: Henley on Thames
  • Reporting to: Operations Manager
  • Working Hours: Full Time
  • £500 Joining Bonus

Registered Manager - Branch Manager - Care Manager - Registered Branch Manager - Homecare Manager - Homecare Branch Manager - Registered Homecare Manager- Domiciliary Manager - Domiciliary Homecare Manager - Domiciliary Registered Manager

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Key skills

AI-extracted from the job advert

Must-have skills
CQC complianceDomiciliary care managementCare planningRegistered Manager qualificationStaff supervision
Nice-to-have
Branch startup experienceOperations managementQuality assurance systems
Soft skills
LeadershipCommunicationProblem solvingAutonomyTeam buildingMentoring
SpeedCV AI

Application advice

5 AI-generated recommendations to maximise your chances.

1

⭐ Highlight your CQC compliance experience prominently as this role involves regulatory oversight of a new branch

2

📊 Quantify your care management achievements: 'Managed 45+ service users with 98% satisfaction ratings'

3

🌐 Emphasise branch setup or startup experience as this is specifically a new branch opportunity

4

🎯 Showcase person-centred care expertise as Alina emphasises this approach throughout the advert

5

🤝 Demonstrate team development skills since all Regional Directors are promoted internally at Alina

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Suggested CV bullets

3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.

How to tailor your CV

Add these 3 bullets under your most recent experience:

  • Established new domiciliary care branch serving 40+ service users, achieving 98% CQC compliance rating within 6 months of launch
  • Led person-centred care planning for 65 clients across 4 postcodes, maintaining 96% family satisfaction scores through quarterly reviews
  • Supervised and developed 12-person care team, reducing staff turnover by 35% through structured mentoring and training programmes

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Dear Hiring Manager,

Alina Homecare's commitment to person-centred care and internal career development makes this Registered Manager position particularly appealing, especially given your track record of promoting Regional Directors from within. My experience in CQC compliance and domiciliary care management aligns perfectly with your new Bishop's Stortford branch requirements.

My background in establishing care services and managing regulatory compliance would enable me to build your startup branch whilst maintaining the high-quality standards Alina is known for. I am particularly drawn to your supportive management approach and genuine commitment to staff development.

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Interview questions

10 questions generated from this advert.

Technical

  • How would you ensure CQC compliance when setting up a new domiciliary care branch?
  • What systems would you implement for care planning and coordination?
  • How do you conduct service user assessments and develop person-centred care plans?
  • What quality assurance processes would you establish for a startup branch?
  • How would you manage staff supervision and training in domiciliary care?

Behavioural

  • Tell me about a time you had to build a team from scratch or manage significant change
  • Describe a situation where you had to ensure regulatory compliance under pressure
  • Give an example of how you've implemented person-centred care approaches
  • Tell me about a time you had to resolve a challenging situation with a service user or family
  • Describe how you've developed and mentored team members in previous roles
SpeedCV AINEW

STAR answer examples

Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.

1Question

Tell me about a time you had to build a team from scratch or manage significant change

When I was tasked with opening a new domiciliary care branch in Watford, I had to recruit and train 15 care workers within 8 weeks. I developed a structured recruitment process focusing on person-centred care values, conducted group interviews to assess team dynamics, and created a 3-week induction programme. I established clear communication channels with weekly team meetings and paired new starters with experienced mentors. The result was a cohesive team that achieved 94% client satisfaction in our first CQC inspection and zero staff turnover in the first 6 months.
2Question

Describe a situation where you had to ensure regulatory compliance under pressure

During a surprise CQC inspection, they identified gaps in our medication administration records for 8 service users. I immediately assembled my senior care team, created a 48-hour action plan to review all 120 client files, and implemented daily medication audits. I personally visited the 8 affected clients to ensure their safety and updated their care plans. I also arranged additional training for 12 staff members on medication protocols. Within 2 weeks, we had achieved full compliance and the CQC upgraded our rating from 'Requires Improvement' to 'Good', specifically praising our rapid response and systematic approach.

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