Racquets Manager
Job description
Original text imported from Reed
Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate Racquets Manager to join our team!
We are super proud of our reputation as one of the leading racquet operators in the industry. With our state-of-the-art facilities, exceptional indoor and outdoor tennis courts and all year-round coaching, our members' have the finest experience possible, whether they're holding a racquet for the first time, or showing real promise on the court.
As a Racquets Manager you will lead and manag e a team of coaches including our Padel, Tennis and Pickleball professionals, and be responsible for the delivery of the racquets programme across the Club, giving our members an exceptional experience every day."
We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.
Some of our perks :
- Free Club Membership for you and your family!
- Discount on food and drinks.
- Discounts on Swimming, Tennis Lessons, and Personal Training.
- Opportunities for Career Advancement through internal training and development.
- Wagestream App : Get paid on demand !
- Access to our Benefits Suite .
As a Racquets Manager we are looking for someone who :
- Has an L3 LTA or above and accreditation or a national governing body qualification.
- A passion for all things health and fitness, supporting others to achieve their goals.
- G reat communication and collaboration skills
- A self-starter who takes pride in " delivering " great quality "experience"to our members."
Key skills
AI-extracted from the job advert
Application advice
5 AI-generated recommendations to maximise your chances.
⭐ Lead your CV with your LTA Level 3 (or above) qualification prominently in your Personal Statement and Skills section, as the advert lists this as the primary requirement.
📊 Quantify your coaching impact: e.g. 'Managed a team of 6 coaches delivering 120+ lessons per week, increasing junior membership retention by 25%'.
🎯 Highlight experience across all three racquet sports — Tennis, Padel and Pickleball — as the advert explicitly names all three disciplines and managing professionals in each.
🤝 Include a bullet demonstrating programme design or scheduling, such as building seasonal coaching programmes, as the role is responsible for the full racquets programme across the club.
🌐 Reference any experience at a premium leisure or health club environment (e.g. David Lloyd, Virgin Active, Everyone Active) to align with the 'Europe's leading premium health and wellness group' positioning.
Suggested CV bullets
3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.
Add these 3 bullets under your most recent experience:
- •Managed a team of 5 LTA-accredited coaches delivering 100+ weekly Tennis and Padel sessions, achieving a 92% member satisfaction score across quarterly feedback surveys.
- •Designed and launched a 12-week junior tennis development programme for 40 players aged 6–16, resulting in a 35% increase in junior membership sign-ups within one season.
- •Introduced Pickleball as a new discipline across 3 courts, recruiting 2 qualified instructors and onboarding 60 members within the first 8 weeks of launch.
Free to copy — tailoring requires a 30-sec CV upload.
Your cover letter is ready
We've drafted a cover letter for David Lloyd Clubs. Preview the opening, then unlock the full personalised version.
Letter preview — tailored to David Lloyd Clubs
Dear Hiring Manager,
David Lloyd Clubs' reputation as one of the leading racquet operators in the industry is precisely why the Racquets Manager role at Hatfield caught my attention. With an LTA Level 3 qualification and hands-on experience delivering Tennis, Padel and Pickleball coaching programmes, I am confident I can drive the exceptional member experience your clubs are known for.
My background in racquets programme management includes leading a team of 5 coaches across a busy leisure facility, designing seasonal coaching pathways for over 80 junior and adult members, and growing participation in Padel by 30% over 12 months. I understand the operational demands of managing multi-discipline racquet sports alongside the commercial need to retain and grow club membership.
Free signup, no card needed. Export to PDF/Word requires a £1.99 trial (14 days).
Interview questions
10 questions generated from this advert.
Technical
- ›How would you structure a racquets programme to cater for both complete beginners and competitive players within the same club?
- ›What experience do you have coaching or managing Padel and Pickleball alongside traditional tennis, and how do you balance resource allocation across all three?
- ›How do you ensure your coaching team maintains their LTA accreditation and CPD requirements throughout the year?
- ›Describe how you would design a junior development pathway from beginner to county-level competition within a premium club setting.
- ›What metrics would you use to measure the success of the racquets programme, and how would you report these to club management?
Behavioural
- ›Tell me about a time you led a team of coaches with differing skill levels and how you managed their development.
- ›Describe a situation where a member was dissatisfied with the racquets programme. How did you handle it and what was the outcome?
- ›Give an example of when you introduced a new racquet sport or programme to a club and how you drove member engagement.
- ›Tell me about a time you had to manage a conflict within your coaching team and how you resolved it.
- ›Describe a time when you had to deliver a high-quality member experience under pressure, such as during a busy tournament or club event.
STAR answer examples
Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.
Tell me about a time you led a team of coaches with differing skill levels and how you managed their development.
Give an example of when you introduced a new racquet sport or programme to a club and how you drove member engagement.