Operations Manager
Job description
Original text imported from Reed
Are you currently on the lookout for a fast-paced Operations Manager role?
Would you be excited by the prospect of joining a financially secure industry leader who are continuing to grow in the current climate?
This role would be well suited to individuals with a proven history in Planning, Logistics or Transport Management who are flexible, organised and used to working in a fast-paced environment.
Job Type: Full-Time Permanent
Job Title: Operations Manager
Salary: £40,000 - £50,000
Hours: Monday to Friday (occasional weekend availability)
Location: Office based - Avonmouth
Please note: This role will involve occasional travel to other depots
Role Responsibilities:
- Leading and improving an existing team of logistics/transport coordinators.
- Improving planning and shipping processes.
- Working to ensure health and safety standards are adhered to.
- Ensuring the current team are achieving KPI's and striving to achieve excellence across the board.
- Improving processes and the experience of both customers and drivers.
- Closely monitoring depot compliance ensuring the information is being tracked and stored correctly.
- Conducting staff reviews, appraisals and improvement plans when necessary.
- Encouraging and motivating the current team, aiming to create future leaders and a progression culture.
- Producing reports when required, and other ad hoc administration.
- Previous leadership experience in Logistics or Transport planning
- CPC or IOSH qualification.
- Strong people management skills
- Ability to 'muck in' as and when required
- Good geographical knowledge or scheduling/ route planning experience
- Full UK drivers license due to nature of the role and the travel required (Essential)
- Flexible nature and strong work ethic
- Previous exposure to a fast paced environment
Key skills
AI-extracted from the job advert
Application advice
5 AI-generated recommendations to maximise your chances.
⭐ Highlight your logistics or transport planning experience prominently as this is the core requirement for the role
📊 Quantify your team leadership achievements: 'Led 8 transport coordinators, improving on-time delivery by 15%'
🚛 Emphasise any CPC or IOSH qualifications as these are specifically mentioned as desirable
🎯 Showcase your KPI management experience with specific metrics and improvements you've delivered
🗺️ Mention your geographical knowledge or route planning experience as this is valued for the Avonmouth location
Suggested CV bullets
3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.
Add these 3 bullets under your most recent experience:
- •Led 12 transport coordinators across 3 depots, achieving 98% on-time delivery rates and reducing operational costs by £180,000 annually
- •Implemented new route planning system that improved driver efficiency by 25% and reduced fuel costs by £45,000 per year
- •Conducted quarterly staff appraisals for 15 team members, resulting in 3 internal promotions and 20% improvement in team retention
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Letter preview — tailored to Right Now Group
Dear Hiring Manager,
Right Now Group's reputation as a financially secure industry leader makes this Operations Manager position particularly attractive, especially given my background in logistics management and transport planning. My experience leading transport coordinator teams and implementing process improvements aligns perfectly with your requirements for the Avonmouth depot.
My background in operations management has equipped me with the skills to drive KPI performance, conduct effective staff appraisals, and create the progression culture you're seeking to develop.
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Interview questions
10 questions generated from this advert.
Technical
- ›How would you approach improving planning and shipping processes in a logistics operation?
- ›What KPIs do you consider most important for monitoring transport coordinator performance?
- ›How do you ensure depot compliance and accurate information tracking?
- ›Describe your experience with route planning and scheduling systems
- ›What health and safety standards are critical in transport operations?
Behavioural
- ›Tell me about a time you had to motivate an underperforming logistics team
- ›Describe a situation where you had to improve processes under pressure
- ›How do you handle conducting difficult staff appraisals or improvement plans?
- ›Give an example of when you had to 'muck in' to support your team
- ›Tell me about a time you created future leaders within your team
STAR answer examples
Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.
Tell me about a time you had to motivate an underperforming logistics team
Describe a situation where you had to improve processes under pressure