HomeJobsSurreyDotcom Driver Team Manager - Brooklands Extra
Back to all jobs
⚡ Source: ReedRef: 56831613

Dotcom Driver Team Manager - Brooklands Extra

Tesco·Surrey·Posted 6 days ago
Tailor my CV for this job — Free

Job description

Original text imported from Reed

About the role

Availability Window

Days From time To time Mon 07:00:00 17:00:00 Tue 07:00:00 17:00:00 Thu 07:00:00 17:00:00 Fri 07:00:00 17:00:00 Sat 07:00:00 17:00:00

Shift Pattern: Varies from day to day but are planned in advance

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

What is in it for you

  • Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
  • Request flexible working from day one
  • Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
  • Access to free wellbeing services with a range of resources to support your mind, body, and life
  • Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
  • Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes
  • Uniform provided and policies to support you for all of life’s moments, big and small
  • Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here. 
  • Click here to read more about the benefits we have available for our colleagues

You will be responsible for

Becoming a manager in a Tesco Store gives you a driving role in Serving Britain’s Shoppers a Little Better Everyday.

 

It’s a chance to put your skills, experience and instincts to the test; chasing opportunities, finding better ways of working and getting things just right for our customers.

 

You’ll be a role model, helping colleagues to know and love our products and services, involving everyone in community projects and proving just how much we can achieve together. You’ll get to grow your own team - by spotting talent and giving them the feedback and support they need to be their best.

 

We’ll look to you to maximise sales, impact and presentation for your department, while making sure everything is safe and compliant, and everyone’s in the right place at the right time.

 

This role is what management should be; out of the office and leading from the front - on the store floor with your colleagues and customers.

You will need

Do you have the attitude, aptitude and aspiration to be a great retail manager?

 

It’s a role for those who love retail - but above all we need you to put people at the heart of everything you do. You will be:

 

  • Talking to colleagues, to share and encourage new ideas and best practice
  • Being warm and welcoming, taking time to recognise and listen to others
  • Building a strong team spirit and a network of relationships that stretches beyond the store

 

Our best and most inspiring leaders have a natural ability to:

  • Looking ahead and seizing opportunities
  • Acting quickly to do what’s right for colleagues and customers
  • Thriving on change and leading people through it together

Knowing how to be at your best - and exceeding expectations

About us

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet. 

 Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone’s Welcome.

 We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.

 

We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

 

Please note

Tesco will only recruit individuals who have passed the school leaver’s age. To find out the school leavers age for your country please click here 

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

For more information about us please visit www.tescoplc.com

 

SpeedCV AI

Key skills

AI-extracted from the job advert

Must-have skills
Retail ManagementTeam LeadershipPeople ManagementStore OperationsCustomer Service Management
Nice-to-have
Sales ManagementStaff DevelopmentPerformance ManagementOperational Planning
Soft skills
LeadershipCommunicationTeam BuildingProblem SolvingAdaptabilityInitiativeRelationship BuildingMentoring
SpeedCV AI

Application advice

5 AI-generated recommendations to maximise your chances.

1

⭐ Highlight your retail management experience at the top of your CV as Tesco specifically seeks managers who 'love retail'

2

👥 Emphasise your people management skills - the advert stresses 'putting people at the heart of everything you do'

3

📊 Quantify your team leadership results: 'Led 15-person team, improving customer satisfaction by 18%'

4

🏪 Showcase your store floor experience as they want managers 'leading from the front on the store floor'

5

🎯 Demonstrate your ability to maximise sales and department performance with specific metrics

NEW
AI SpeedCV

Suggested CV bullets

3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.

How to tailor your CV

Add these 3 bullets under your most recent experience:

  • Led 12-person retail team across flexible shift patterns, achieving 15% increase in customer satisfaction scores over 8 months
  • Implemented colleague development programme that identified and promoted 6 team members within 18-month period
  • Maximised department sales performance by 22% through strategic floor management and customer service excellence

Free to copy — tailoring requires a 30-sec CV upload.

NEW
AI cover letter

Your cover letter is ready

We've drafted a cover letter for Tesco. Preview the opening, then unlock the full personalised version.

Letter preview — tailored to Tesco

Dear Hiring Manager,

Tesco's commitment to serving Britain's shoppers a little better every day aligns perfectly with my retail management philosophy, which is why I am applying for the Dotcom Driver Team Manager position in Surrey. My background in retail management and people development directly matches your requirements for someone who puts people at the heart of everything they do.

My background in retail operations has equipped me with the skills to maximise sales, ensure compliance, and develop high-performing teams while leading from the front on the store floor.

Get my personalised letter — free

Free signup, no card needed. Export to PDF/Word requires a £1.99 trial (14 days).

SpeedCV exclusive
SpeedCV AI

Interview questions

10 questions generated from this advert.

Technical

  • How would you manage varying shift patterns while maintaining team morale?
  • Describe your approach to maximising sales in a retail department
  • How do you ensure compliance and safety standards are met?
  • What methods would you use to spot and develop talent in your team?
  • How would you handle operational challenges during peak trading periods?

Behavioural

  • Tell me about a time you had to build team spirit in a challenging situation
  • Describe a situation where you had to act quickly to solve a customer problem
  • Give an example of how you've developed a colleague's skills and potential
  • Tell me about a time you implemented a new idea that improved operations
  • Describe how you've built relationships that extended beyond your immediate team
SpeedCV AINEW

STAR answer examples

Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.

1Question

Tell me about a time you had to build team spirit in a challenging situation

When our store faced a 30% staff shortage during the Christmas period, team morale was low and customer complaints increased. I organised daily 15-minute team huddles to share wins and challenges, implemented a peer recognition system, and personally worked alongside colleagues on the shop floor during peak hours. I also arranged for management to provide hot drinks and snacks during busy periods. Within 3 weeks, our customer satisfaction scores improved by 25% and colleague engagement surveys showed a 40% increase in team satisfaction despite the challenging circumstances.
2Question

Give an example of how you've developed a colleague's skills and potential

I noticed a part-time colleague, Sarah, had excellent customer interaction skills but lacked confidence in handling complaints. I paired her with an experienced team member for shadowing, provided her with specific training on our complaint resolution process, and gave her increasingly complex scenarios to handle with my support. I also scheduled weekly one-to-ones to discuss her progress and provide feedback. After 2 months, Sarah was handling all customer complaints independently and was promoted to senior sales assistant, leading to a 95% customer complaint resolution rate in her section.

Similar jobs

View all