Operations Coordinator

Operations Coordinator
Location: Basingstoke (Full-Time, Office-Based)
We are looking for a proactive and highly organised Operations Coordinator to join our team in Basingstoke. This is a key role within the business, responsible for supporting the day-to-day running of the Operations department and ensuring processes run efficiently to meet customer and business expectations.
You will work closely with internal teams and external partners, helping to coordinate activities, track progress, and maintain high standards of operational delivery.
Key Responsibilities

• Coordinate daily operational activities to ensure smooth and efficient workflows.
• Monitor order progress, identifying and addressing delays or risks in a timely manner.
• Liaise with third-party manufacturers to ensure timely delivery in line with customer expectations.
• Act as a central point of communication between service and production teams.
• Collaborate with internal departments to support seamless operations and resolve issues effectively.
• Communicate key updates via internal systems to support overall sales and delivery targets.
• Maintain accurate records and documentation for operations and customer shipments.
• Generate and share operational reports, ensuring data accuracy and visibility.
• Work alongside quality teams to support continuous improvement and resolve quality-related issues.
• Contribute to a positive, collaborative team environment and support wider business objectives.

About You

• Strong communication skills, both written and verbal, with the ability to engage across teams.
• Highly organised with excellent time management and the ability to prioritise effectively.
• A proactive problem-solver with strong attention to detail.
• Able to work in a fast-paced environment and adapt to changing priorities.
• Committed to maintaining high standards of quality and operational excellence.

Desirable Experience

• Experience in a similar role (Operations, Administration, or Project Coordination).
• Familiarity with Monday.com or similar project management tools.
• Knowledge of ERP systems such as Sage 200.
• Understanding of operational processes or supply chain coordination.
• Experience within the medical or healthcare sector (advantageous).

Working Arrangement
This role is fully office-based at our Basingstoke location, with the expectation of on-site attendance five days a week. This is essential to support collaboration, communication, and operational delivery.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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