HR Operations Manager - 9 M FTC +
Job description
Original text imported from Reed
HR Operations Manager - 80-90k plus bens - Immediate start - London Hybrid
9 month FTC to perm
Senior HR Operations Manager (International)
We are seeking a highly experienced Senior HR Operations Manager to join a dynamic, internationally focused organisation during a period of significant transformation and growth.This is a senior individual contributor role (no direct reports initially), requiring a broad and deep understanding of HR operations across multiple geographies. The successful candidate will play a pivotal role in shaping and strengthening global HR practices, while ensuring operational excellence at a local level.Key Responsibilities
- HR Operations Leadership
- Provide global oversight of HR operations, establishing and embedding best practice frameworks and guidelines
- Partner with regional HR Business Partners to ensure consistency, compliance, and operational efficiency
- Lead the review, development, and documentation of global and local HR policies and processes
- UK HR Management
- End-to-end ownership of payroll and benefits for a UK employee population (~40 employees)
- Ensure compliance with all statutory requirements, including management of P11D reporting and director tax-related obligations
- Drive continuous improvement of payroll and benefits delivery, ensuring accuracy and timeliness
- Global Mobility & Secondments
- Manage and oversee a complex global mobility framework, including secondee HR management
- Liaise with external advisors and internal stakeholders to ensure compliance and smooth employee experience
- Change & Transformation
- Support a period of organisational change, including:
- Integration of approximately 40 employees from an international team into a unified structure
- Potential establishment of a US employing entity
- Lead process mapping and operational enhancements across HR functions
- Contribute to a planned global benefits review project (target completion April 2027)
- Additional Scope
- Provide support to additional small payroll operations (including potential short-term oversight of international payrolls)
- Manage external vendors and advisors across payroll, tax, and benefits
Candidate Profile
- Proven experience in senior HR operations roles with a broad, hands-on remit
- Strong international HR exposure (experience covering UK, US, Japan highly desirable, but broader global experience equally valued)
- Deep understanding of payroll, benefits administration, and compliance requirements
- Experience managing or supporting global mobility and secondee populations
- Demonstrated ability to operate effectively in complex, evolving environments
- Highly self-sufficient, organised, and capable of managing competing priorities with minimal oversight
- Strong stakeholder engagement skills, with the ability to influence across geographies
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Key skills
AI-extracted from the job advert
Application advice
5 AI-generated recommendations to maximise your chances.
⭐ Highlight your global HR operations experience at the top of your CV, specifically mentioning UK, US, and Japan exposure as the role highly values this combination
📊 Quantify your payroll management scope: 'Managed end-to-end payroll for 150+ employees across 3 jurisdictions, ensuring 100% compliance'
🌐 Emphasise your global mobility experience with specific examples: 'Coordinated 25 international secondments, reducing processing time by 30%'
🎯 Showcase your change management credentials as they're integrating 40 international employees into a unified structure
🤝 Demonstrate your vendor management skills with concrete examples of managing external payroll, tax, and benefits advisors
Suggested CV bullets
3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.
Add these 3 bullets under your most recent experience:
- •Led integration of 45 international employees across 3 jurisdictions, completing unified HR structure implementation 2 weeks ahead of schedule
- •Managed end-to-end UK payroll for 65 employees including P11D reporting and director tax obligations, achieving 100% compliance accuracy
- •Established global mobility framework supporting 30 active secondments, reducing processing time from 6 to 3 weeks through vendor optimisation
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Letter preview — tailored to Hays Specialist Recruitment Limited
Dear Hiring Manager,
Hays' international transformation project represents exactly the type of complex HR operations challenge I excel at. With extensive experience in global HR operations and payroll management across multiple jurisdictions, I am well-positioned to lead the integration of 40 international employees while maintaining operational excellence for your UK population.
My background in managing end-to-end payroll operations, P11D reporting, and global mobility frameworks has prepared me to handle the broad remit this role demands. I have successfully overseen similar transformation projects, establishing best practice frameworks while ensuring compliance across diverse regulatory environments.
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Interview questions
10 questions generated from this advert.
Technical
- ›How would you approach integrating 40 international employees into a unified HR structure?
- ›What experience do you have with P11D reporting and director tax obligations?
- ›How would you establish best practice frameworks for global HR operations?
- ›Describe your approach to managing complex global mobility programmes
- ›What HRIS systems have you worked with for international payroll management?
Behavioural
- ›Tell me about a time you managed competing priorities with minimal oversight
- ›Describe a situation where you had to influence stakeholders across different geographies
- ›Give an example of how you've driven continuous improvement in HR operations
- ›Tell me about a complex change management project you've led
- ›Describe a time when you had to ensure compliance across multiple jurisdictions
STAR answer examples
Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.
Tell me about a time you managed competing priorities with minimal oversight
Describe a situation where you had to influence stakeholders across different geographies