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⚡ Source: ReedRef: 56842792

HR Operations Coordinator (12 Month FTC)

The Maine Group·London·Posted 3 days ago
🟢 Permanent🏠 Hybrid💰 40-45k GBP/year
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Job description

Original text imported from Reed

London (Hybrid – 3 days in office)

£40,000 – £45,000 + bonus + excellent benefits

12-month Fixed-Term Contract (with potential to become permanent)


We are working with a leading global consultancy to recruit a HR Operations Coordinator to join their People Operations team in London on a 12-month fixed-term contract. This is an excellent opportunity for an HR professional with a few years experience to develop within a fast-paced, international environment, gaining exposure to a broad range of HR operations activities.


The Role

You will support the delivery of HR operations across the full employee lifecycle, ensuring a high level of accuracy, efficiency and service.


Responsibilities will include:

  • Supporting the end-to-end employee lifecycle, including onboarding, offboarding, contracts and employee changes
  • Acting as a first point of contact for HR queries from employees and managers
  • Oversee People inbox and other internal request portals
  • Support with Temp & Contractor recruiter recruitment for all departments
  • Maintaining accurate employee records within HR systems
  • Assisting with benefits administration and payroll inputs
  • Preparing HR documentation including contracts, letters and amendments
  • Assisting with HR reporting, compliance and audit requirements


About You

  • 2–4 years’ experience in HR Operations, HR Coordinator or HR Assistant roles
  • Strong understanding of the employee lifecycle
  • Experience working in a fast-paced, high-volume environment
  • Confident communicating with employees and stakeholders
  • Knowledge of HR systems and familiarity with AI tools (e.g. Copilot, Claude and Perplexity)
  • Degree educated and or working towards / completed CIPD qualification

Experience within a professional services, financial services or global organisation would be advantageous.

SpeedCV AI

Key skills

AI-extracted from the job advert

Must-have skills
HR Operations experienceEmployee lifecycle managementHR systems knowledgeCIPD qualificationProfessional services experience
Nice-to-have
AI tools (Copilot, Claude, Perplexity)Financial services experienceGlobal organisation experienceContractor recruitment
Soft skills
CommunicationAttention to detailTime managementProblem solvingAdaptabilityCustomer service
SpeedCV AI

Application advice

5 AI-generated recommendations to maximise your chances.

1

⭐ Highlight your CIPD qualification prominently as the advert specifically mentions working towards or completed CIPD

2

📊 Quantify your HR operations experience: "Managed onboarding for 150+ new starters annually"

3

🌐 Emphasise experience with AI tools like Copilot, Claude or Perplexity as this is specifically mentioned

4

🎯 Showcase your employee lifecycle expertise from recruitment through to offboarding

5

🤝 Demonstrate your stakeholder management skills with managers and employees at all levels

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Suggested CV bullets

3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.

How to tailor your CV

Add these 3 bullets under your most recent experience:

  • Managed end-to-end onboarding for 180+ new starters annually, achieving 98% completion rate within first week using HR systems integration
  • Processed contractor recruitment requests across 8 departments, reducing time-to-hire by 25% through streamlined documentation and AI tools
  • Maintained employee records for 450+ staff members ensuring 100% compliance with audit requirements and GDPR regulations

Free to copy — tailoring requires a 30-sec CV upload.

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AI cover letter

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Letter preview — tailored to The Maine Group

Dear Hiring Manager,

The Maine Group's HR Operations Coordinator role combines exactly the employee lifecycle expertise and AI tools integration I want to develop in my next position. With my CIPD qualification and HR systems experience, I'm well-positioned to support your global consultancy's People Operations team through this 12-month contract.

My background in HR operations spans onboarding, benefits administration, and stakeholder management across fast-paced professional services environments. I have hands-on experience with payroll inputs, compliance requirements, and managing high-volume employee queries whilst maintaining accuracy and efficiency.

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SpeedCV AI

Interview questions

10 questions generated from this advert.

Technical

  • How would you handle onboarding 10 new starters in one week?
  • What HR systems have you used and how do you ensure data accuracy?
  • How do you prioritise multiple HR requests from different departments?
  • Describe your experience with payroll inputs and benefits administration
  • How would you use AI tools to improve HR operations efficiency?

Behavioural

  • Tell me about a time you dealt with a difficult employee query
  • Describe a situation where you had to manage competing priorities
  • Give an example of when you improved an HR process
  • How do you handle confidential information in your work?
  • Tell me about a time you had to work under pressure to meet a deadline
SpeedCV AINEW

STAR answer examples

Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.

1Question

Tell me about a time you dealt with a difficult employee query

An employee contacted me urgently about missing pension contributions affecting their mortgage application. I immediately investigated our payroll system and discovered a processing error affecting 12 employees over 3 months. I coordinated with payroll, calculated the £2,400 in missing contributions, and arranged emergency payments within 48 hours. I then implemented a monthly reconciliation check to prevent future occurrences, which caught 2 similar issues in the following quarter before they impacted employees.
2Question

Describe a situation where you had to manage competing priorities

During our busiest onboarding period, I had 25 new starters beginning Monday while simultaneously handling a compliance audit requiring 200 employee files. I prioritised by creating a timeline, delegating contract preparation to a colleague, and working late Friday to complete audit documentation. I used our HR system's bulk processing feature to generate 80% of onboarding materials automatically. All new starters completed their first day successfully, and we passed the audit with zero compliance issues raised.

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