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⚡ Source: ReedRef: 56706810

Hearing Aid Dispenser DOMICILIARY

Specsavers·Ely·Posted 2 months ago
💰 £50k/year
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Job description

Original text imported from Reed

Ready to do the right thing by our customers? As a qualified Hearing Aid Dispenser (HAD), you'll share our vision to give customers the very best professional service in their own home, helping them improve their hearing and regain the life they want. And with the support of a global brand behind you, you'll be just as looked after as our patients.

Our business

Specsavers Home Visits Kings Lynn, are recruiting a forward-thinking HAD to provide care to patients in their own homes across the East Coast community. Within this role, you will perform hearing tests and advise which of our competitively priced hearing aids is best, to ensure each customer receives the first-class experience they expect. We also offer wax removal so the microsuction/wax removal qualification is advantageous.


Our team

As a new and growing business, we have a wonderful but small team of dedicated people ready and waiting for you to meet.

What's on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: 

  • Full-time: Monday - Friday
  • Salary up to £45,000
  • Car allowance - £5000
  • No evenings or weekends
  • Mixed base of private and NHS patients
  • Holiday allowance of 33 days including BH
  • Enjoy an additional paid day off on your birthday to celebrate you!
  • Professional fees paid
  • Specsavers Perks - giving you discount at hundreds of your favourite retailers
  • We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
  • WeCare - our employee support service to help you and your immediate family when you need it most
  • We do need you to have a couple of things to get started in this role;
  • Qualified and HCPC registered Audiologist
  • Teamwork forms a big part of our culture, so working well with others is essential.
  • Ability to provide a unique blend of customer care and professional excellence.
  • Must be able to drive 

Got all of these?We can't wait for you to apply!

Get in touch
For more information or to apply for this role, please contact  Abby Davies - or call

Only candidates who are successful with their application and through to the next stage will be contacted. If you have not heard about your application within 14 days of applying then please assume that you have been unsuccessful in your application.
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SpeedCV AI

Key skills

AI-extracted from the job advert

Must-have skills
HCPC registrationHearing Aid Dispensing qualificationDriving licenceAudiologist qualification
Nice-to-have
Microsuction qualificationWax removal certificationDomiciliary care experience
Soft skills
TeamworkCustomer careCommunicationProfessional excellenceAutonomy
SpeedCV AI

Application advice

5 AI-generated recommendations to maximise your chances.

1

⭐ Highlight your HCPC registration prominently as this is explicitly required for the role

2

🏠 Emphasise any domiciliary or home visit experience as this role is entirely community-based

3

🔧 Include microsuction/wax removal qualifications if you have them as the advert mentions this is advantageous

4

🚗 Mention your clean driving licence and willingness to travel across East Coast communities

5

💼 Quantify your patient care experience with both NHS and private sectors if applicable

NEW
AI SpeedCV

Suggested CV bullets

3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.

How to tailor your CV

Add these 3 bullets under your most recent experience:

  • Conducted 180+ domiciliary hearing assessments annually, achieving 94% patient satisfaction scores across mixed NHS and private caseload
  • Dispensed and fitted hearing aids for 85 patients per quarter, maintaining HCPC professional standards in home visit environments
  • Performed microsuction procedures for 120+ patients monthly, reducing onward referrals by 28% through comprehensive wax removal services

Free to copy — tailoring requires a 30-sec CV upload.

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AI cover letter

Your cover letter is ready

We've drafted a cover letter for Specsavers. Preview the opening, then unlock the full personalised version.

Letter preview — tailored to Specsavers

Dear Hiring Manager,

Specsavers Home Visits Kings Lynn's domiciliary approach to hearing care aligns perfectly with my commitment to patient-centred audiology — which is why I am applying for your Hearing Aid Dispenser position. My HCPC registration and experience with both NHS and private hearing aid dispensing make me well-suited to deliver the professional excellence your East Coast patients deserve.

My background in community-based hearing care has equipped me with the independence and customer service skills essential for home visit success, while my microsuction qualifications would add immediate value to your wax removal services.

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SpeedCV AI

Interview questions

10 questions generated from this advert.

Technical

  • How do you conduct hearing assessments in a patient's home environment?
  • What types of hearing aids would you recommend for different hearing loss patterns?
  • How do you perform microsuction safely in domiciliary settings?
  • What equipment do you need for mobile hearing aid dispensing?
  • How do you handle HCPC professional standards in home visits?

Behavioural

  • Tell me about a time you provided excellent customer service to a hearing aid patient
  • Describe a situation where you had to work independently while maintaining team communication
  • How do you handle difficult conversations with patients about their hearing loss?
  • Give an example of when you went above and beyond for a patient
  • Tell me about a time you had to adapt your approach for a patient in their home environment
SpeedCV AINEW

STAR answer examples

Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.

1Question

Tell me about a time you provided excellent customer service to a hearing aid patient

An 82-year-old patient was struggling with her new hearing aids after 3 weeks, becoming frustrated and considering returning them. I scheduled an additional home visit outside normal hours to reassess her needs. I discovered the aids were correctly fitted but she needed more comprehensive training on daily maintenance and volume adjustment. I spent 90 minutes demonstrating techniques, provided written instructions with large print, and arranged a follow-up call. She reported 98% satisfaction at her 6-week review and referred 2 neighbours to our service.
2Question

Describe a situation where you had to work independently while maintaining team communication

During a particularly busy week, I was managing 15 home visits across a 40-mile radius while our team coordinator was on leave. I created a daily check-in system, sending morning updates on my schedule and evening summaries of patient outcomes to the practice manager. When I identified 3 patients needing urgent follow-up appointments, I coordinated directly with reception to book slots within 48 hours. This maintained continuity of care while keeping the team informed, resulting in zero missed appointments and positive feedback from all patients.

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