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⚡ Source: ReedRef: 56789298

Governance and Executive Support Manager

The Guardian·City of London·Posted 2 weeks ago
⭐ Senior
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Job description

Original text imported from Reed

Homeless Link brings together over 750 member organisations, supports and develops the people who work on the frontline, campaigns to change the systems that cause and perpetuate homelessness, and provides training, consultancy, workforce development and case management systems through its social enterprise operations.    Homeless Link is at an exciting point in its development. Financially strong, well-led and with a senior management...
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Key skills

AI-extracted from the job advert

Must-have skills
Board governanceExecutive supportCharity sector experienceMember organisation managementStrategic planningStakeholder management
Nice-to-have
Homelessness sector knowledgeSocial enterprise operationsCase management systemsTraining coordinationPolicy development
Soft skills
LeadershipCommunicationStrategic thinkingStakeholder managementProblem solvingAutonomyCollaboration
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Application advice

5 AI-generated recommendations to maximise your chances.

1

⭐ Highlight your charity sector governance experience at the top as Homeless Link specifically needs board management expertise

2

📊 Quantify your member organisation impact: 'Supported 200+ member charities, increasing engagement by 35%'

3

🌐 Emphasise any homelessness or housing sector knowledge as this is Homeless Link's core mission area

4

🎯 Showcase executive support experience with senior leadership teams in similar sized organisations

5

🤝 Demonstrate experience managing social enterprise operations alongside charitable activities

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Suggested CV bullets

3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.

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Add these 3 bullets under your most recent experience:

  • Managed board governance processes for 450-member charity network, improving meeting efficiency by 40% and reducing paper preparation time from 8 to 5 days
  • Coordinated executive support across 3 social enterprise streams generating £2.1M annual revenue while maintaining charitable compliance
  • Led workforce development programme delivery to 180 frontline organisations, achieving 92% participant satisfaction and 15% skills improvement scores

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Dear Hiring Manager,

Homeless Link's mission to tackle homelessness through systemic change aligns perfectly with my governance and executive support background in the charity sector. My experience managing board processes and supporting senior leadership teams across member organisations makes me ideally suited for this Governance and Executive Support Manager role.

My background in charity governance and member organisation management has equipped me with the strategic oversight and operational excellence needed to support your 750+ member network effectively.

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Interview questions

10 questions generated from this advert.

Technical

  • How would you structure board papers and governance processes for a membership organisation?
  • What case management systems have you implemented or overseen?
  • How do you manage competing priorities between charitable and social enterprise operations?
  • What experience do you have with charity compliance and regulatory requirements?
  • How would you approach workforce development across 750+ member organisations?

Behavioural

  • Tell me about a time you supported senior executives through a period of organisational change
  • Describe how you've managed relationships with diverse stakeholder groups
  • Give an example of when you've had to balance competing priorities in a governance role
  • How have you contributed to strategic planning in a previous role?
  • Tell me about a time you improved processes or systems in a complex organisation
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STAR answer examples

Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.

1Question

Tell me about a time you supported senior executives through a period of organisational change

When our charity merged with two smaller organisations, I supported the CEO and board through 8 months of integration. I restructured board meeting schedules from monthly to fortnightly, created new governance frameworks covering 3 legal entities, and coordinated communication with 280 member organisations. I established weekly executive briefings and managed stakeholder concerns through targeted consultation sessions. The result was successful integration with 95% member retention and board approval achieved 2 weeks ahead of schedule, maintaining operational continuity throughout.
2Question

Describe how you've managed relationships with diverse stakeholder groups

As governance manager for a housing charity, I coordinated relationships between 12 board members, 340 member organisations, and 6 local authority partners. I implemented monthly stakeholder newsletters, quarterly regional forums, and annual member surveys achieving 78% response rates. When policy changes threatened funding, I facilitated emergency consultation sessions with 45 key stakeholders over 3 weeks, gathering input that shaped our strategic response. This collaborative approach resulted in securing £1.8M continued funding and strengthened relationships with 89% of stakeholders reporting improved communication.

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