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⚡ Source: ReedRef: 56789285

Executive Support Officer

The Guardian·Norwich·Posted 2 weeks ago
🟢 Permanent💰 29-30k GBP/year👑 Executive
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Job description

Original text imported from Reed

Our client is looking for an experienced and highly motivated Executive Support Officer to join their team. Executive Support Officer Salary:   28,700 - 30,000 per annum (depending on experience) Contract type:  Permanent Working hours:  Full time Location:  Thorpe Road, Norwich, Norfolk, NR1 About the Employer Our client is the county’s leading conservation charity, committed to protecting and restoring nature across Norfolk...
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Key skills

AI-extracted from the job advert

Must-have skills
Executive support experienceDiary managementAdministrative supportMeeting coordinationCorrespondence management
Nice-to-have
Charity sector experienceConservation knowledgeStakeholder liaisonProject coordination
Soft skills
CommunicationOrganisationAttention to detailDiscretionTime managementAdaptabilityInitiative
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Application advice

5 AI-generated recommendations to maximise your chances.

1

⭐ Highlight your executive support experience at the top of your CV as this role specifically requires an experienced Executive Support Officer

2

🌱 Emphasise any charity or conservation sector experience to align with Norfolk's leading conservation charity mission

3

📅 Showcase your diary management and meeting coordination skills as these are core to executive support roles

4

🤝 Demonstrate your stakeholder liaison abilities as you'll be working with various conservation partners

5

📊 Quantify your administrative achievements: 'Managed 15+ weekly meetings' or 'Coordinated events for 200+ attendees'

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Suggested CV bullets

3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.

How to tailor your CV

Add these 3 bullets under your most recent experience:

  • Managed complex diary scheduling for 3 senior executives, coordinating 25+ weekly meetings across multiple conservation projects
  • Coordinated stakeholder communications for environmental initiatives, liaising with 15+ partner organisations and government agencies
  • Streamlined administrative processes for charity operations, reducing meeting preparation time by 40% through improved filing systems

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Dear Hiring Manager,

I am writing to apply for the Executive Support Officer position at Norfolk's leading conservation charity. My experience in executive support and passion for environmental conservation make me an ideal candidate for supporting your organisation's vital nature protection work across Norfolk.

My background in executive assistance has equipped me with the diary management, stakeholder liaison, and administrative coordination skills essential for this role. I am particularly drawn to the opportunity to contribute to conservation efforts whilst utilising my organisational expertise.

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Interview questions

10 questions generated from this advert.

Technical

  • How do you prioritise multiple competing demands on an executive's diary?
  • What systems do you use for managing correspondence and filing?
  • How would you handle confidential information in a charity environment?
  • Describe your experience with meeting preparation and minute-taking
  • What software tools are you proficient in for executive support?

Behavioural

  • Tell me about a time when you had to manage conflicting priorities for your executive
  • Describe a situation where you had to communicate sensitive information diplomatically
  • Give an example of when you took initiative to improve an administrative process
  • Tell me about a time when you had to work with difficult stakeholders
  • Describe how you would handle a situation where your executive was unavailable but urgent decisions needed to be made
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STAR answer examples

Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.

1Question

Tell me about a time when you had to manage conflicting priorities for your executive

When supporting the Operations Director at a previous role, I faced a situation where three urgent meetings were scheduled simultaneously during a critical project deadline week. The situation required immediate action as each meeting involved different stakeholder groups with conflicting availability. I took action by contacting all parties to understand the true urgency and flexibility of each meeting, then proposed alternative solutions including rescheduling two meetings and arranging a conference call for the third. As a result, all three meetings took place within 48 hours, the project deadline was met, and stakeholder relationships remained strong with several commenting on the professional handling of the situation.
2Question

Give an example of when you took initiative to improve an administrative process

I noticed that meeting preparation was taking excessive time due to scattered filing systems and inconsistent document formats across our 8-person team. The task was to streamline this process whilst maintaining confidentiality and accessibility. I took action by creating a standardised digital filing system with clear naming conventions and access permissions, then trained 5 colleagues on the new system over 2 weeks. The result was a 50% reduction in meeting preparation time, improved document security, and positive feedback from executives who could now access materials more efficiently, saving approximately 6 hours per week across the team.

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