Delivery Driver - Sheffield
Job description
Original text imported from Reed
Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week?
Join Ocado Logistics where there are bags of possibilities.
It's our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner.
You’ll be out on the road whatever the weather, but you’ll never have to fight over the radio station, and you can sing along as loud as you like!
In return, we use our automated technology to pre plan your route and pre-load your van!
Everyone likes their groceries at different times, so our working patterns will involve evenings and weekends in addition to weekdays - so on top of your base pay you will receive premiums that will increase your average hourly earnings to £13.34 per hour. You can also stack your earnings further with enhanced overtime to fund those special occasions!
All your breaks are paid, meaning for every minute at work you get paid. That’s a great deal!
(Everyone’s shifts will vary but more information is included at the bottom of this advert to help you understand what that might look like.)
Whilst a safe working environment goes without saying, we offer a shopping list of perks that you can tailor to suit your lifestyle, including:
- Company pension of up to 7% matched contributions after just 3 months
- An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependents
- Hundreds of high street shopping, entertainment and restaurant discounts
- Life insurance coverage from day one of employment
- 15% off your weekly shop with Ocado.com
- Loads more voluntary benefits such as dental and travel insurance at a discounted price
- Career progression – if you suddenly decide that being a driver isn’t for you, there’s plenty of opportunity for progression, as 87% of our salaried roles are filled by internal colleagues!
So what do we need from you?
You don’t need any previous experience to join our good-natured team, just bring yourself and a positive attitude, and our amazing training team will do the rest!
But you will need the following Driving Licence Requirements:
- Full UK or EU driving licence.
- Minimum of 12 months driving experience
- Maximum of 6 penalty points.
- No driving disqualifications in the past 5 years.
Some deliveries involve the handling of alcohol products, so you must be over 18 to apply.
As this is a customer facing role, good communication skills are also essential.
How to apply:
- Fill in an online application - there is no CV needed!
- Our friendly recruitment team will get in touch to conduct an Online Licence Check and Right to Work Checks.
- You will be invited to take a tour of the site, giving you the opportunity to meet the team for a question-and-answer session, and have a relaxed chat as part of a light touch interview
- We will run a Disclosure Barring System check (DBS).
- Once all checks are completed, you will be offered the role and your career with Ocado Logistics will start!
Contract Type: Permanent
Contract: Your contracted hours will be 37.5 hours (5 x 7.5 hours).
Shifts: AM & PM. You may start as early as 05:30 in the morning, and can finish as late as 12:00 (midnight). Please check your commute time prior to applying. You will receive your shift rota up to 13 weeks in advance.
Pay Structure: This position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying.
Hourly Pay Rates:
Monday to Saturday (Basic Rate)
£12.75
Evening Premium (from 6pm)
£1.12
Sunday Day Premium
£1.28
Sunday Evening Premium
£2.51
Overtime rate Monday to Saturday (Day Shift)
£15.94
Overtime rate Monday to Saturday (Evening Shift)
£17.06
We are proud to be a Disability Confident employer, prioritising inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.
Key skills
AI-extracted from the job advert
Application advice
5 AI-generated recommendations to maximise your chances.
🚐 Emphasise your clean driving record and UK licence prominently as Ocado requires maximum 6 penalty points
📅 Highlight your flexibility for evening and weekend work as the role involves varied shift patterns
🤝 Showcase customer service experience as this role is customer-facing with direct interaction
📍 Mention familiarity with Sheffield area and GPS navigation skills for efficient deliveries
⏰ Demonstrate reliability and punctuality as on-time delivery is crucial to customer satisfaction
Suggested CV bullets
3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.
Add these 3 bullets under your most recent experience:
- •Maintained 100% on-time delivery record across 45 daily customer stops using GPS navigation and efficient route planning
- •Delivered exceptional customer service to 300+ weekly customers, achieving 98% satisfaction scores through professional interaction
- •Operated delivery van safely for 18 months with zero accidents and clean driving record under 6 penalty points
Free to copy — tailoring requires a 30-sec CV upload.
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Letter preview — tailored to Appcastenterprise
Dear Hiring Manager,
Ocado Logistics' Customer Service Team Member role in Sheffield perfectly matches my interest in combining driving with excellent customer service delivery. With my clean UK driving licence and positive attitude, I'm ready to contribute to your mission of providing outstanding customer experiences through reliable, on-time deliveries.
My background in customer-facing roles has developed strong communication skills and adaptability for working flexible hours including evenings and weekends. I understand the importance of representing the company professionally while delivering quality products efficiently.
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Interview questions
10 questions generated from this advert.
Technical
- ›How comfortable are you using GPS navigation systems and route planning apps?
- ›What experience do you have driving commercial vans or larger vehicles?
- ›How would you handle a delivery to a difficult-to-find address?
- ›What safety checks would you perform before starting your delivery round?
- ›How do you ensure proper handling of fragile or temperature-sensitive items?
Behavioural
- ›Tell me about a time you dealt with a difficult customer and how you resolved it
- ›Describe a situation where you had to work flexible hours or weekends
- ›How do you stay motivated when working alone for long periods?
- ›Give an example of when you went above and beyond for customer service
- ›How would you handle running late on deliveries due to traffic or other delays?
STAR answer examples
Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.
Tell me about a time you dealt with a difficult customer and how you resolved it
How would you handle running late on deliveries due to traffic or other delays?