Import Operator
Job description
Original text imported from Reed
Right Now Group are proud to be partnering with a globally recognised freight and logistics organisation within the Logistics Distribution and Supply Chain sector to recruit experienced Import Operators for their busy Heathrow operation in Hounslow.
This 6-month temporary role offers strong potential for extension and is ideal for candidates with solid air import experience looking to further develop their career as an Import Operator within the Logistics Distribution and Supply Chain industry.
If you are an experienced Import Operator with hands-on operational knowledge and enjoy managing shipments from arrival through to final delivery, this is an excellent opportunity to join a high-performing air import team based in Hounslow.
Location: Heathrow, Hounslow
Pay Rate: £14.86 per hour
Shift Pattern: Monday to Friday - 9:00 AM to 6:00 PM
Start: Immediate starts available
Key Responsibilities as an Import Operator
- Manage end-to-end air import shipments from arrival through to final delivery
- Monitor flight arrivals and ensure timely collection and processing of cargo
- Liaise with airlines, handling agents, and transport providers to coordinate efficient cargo movement
- Ensure full compliance with HMRC regulations, customs procedures, and aviation security standards
- Arrange customs clearance and resolve any customs-related queries or delays
- Track and trace shipments, providing proactive updates to customers and internal stakeholders
- Handle cargo releases and ensure all documentation is in place prior to delivery
- Maintain accurate records across internal systems and ensure data integrity
- Support invoicing processes, checking supplier and carrier charges for accuracy
- Arrange deliveries and ensure smooth coordination through to final destination
The Successful Import Operator Will Have
- Proven experience working as an Import Operator within air freight or freight forwarding
- Strong understanding of import procedures, customs clearance, and documentation
- Experience handling cargo and coordinating cargo movements
- Import experience within a fast-paced logistics environment
- Excellent attention to detail and organisational skills
- Ability to work efficiently in a fast-paced environment within the Logistics Distribution and Supply Chain sector
- Experience using logistics systems and Microsoft Office (preferred)
- Strong communication skills and ability to build relationships with stakeholders
If you are a skilled Import Operator ready to take the next step in your career as an Import Operator within Hounslow, apply online today and become part of a dynamic team in the Logistics Distribution and Supply Chain industry.
Key skills
AI-extracted from the job advert
Application advice
5 AI-generated recommendations to maximise your chances.
✈️ Emphasise your air freight experience prominently as this Heathrow role specifically requires air import expertise
📋 Highlight HMRC compliance knowledge and customs clearance experience as these are critical regulatory requirements
🚛 Quantify your cargo handling experience: 'Processed 150+ shipments weekly' or 'Managed £2M+ cargo value monthly'
💻 Mention specific logistics systems you've used alongside Microsoft Office proficiency
🤝 Showcase stakeholder management skills with airlines, handling agents, and transport providers
Suggested CV bullets
3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.
Add these 3 bullets under your most recent experience:
- •Processed 200+ air import shipments weekly through Heathrow, maintaining 98% on-time delivery rate whilst ensuring full HMRC compliance
- •Coordinated customs clearance for high-value cargo worth £3M+ monthly, resolving documentation queries within 24-hour SLA
- •Managed relationships with 15+ airlines and handling agents, reducing cargo collection delays by 30% through proactive flight monitoring
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Letter preview — tailored to Right Now Group
Dear Hiring Manager,
Right Now Group's Heathrow air import operation represents exactly the type of fast-paced logistics environment where my customs clearance expertise and cargo coordination skills can make an immediate impact. With proven experience in HMRC compliance and end-to-end shipment management, I am well-positioned to contribute to your busy Hounslow team.
My background in air freight operations has equipped me with the technical knowledge and stakeholder management skills essential for coordinating with airlines, handling agents, and transport providers whilst maintaining the attention to detail required for accurate documentation and customs procedures.
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Interview questions
10 questions generated from this advert.
Technical
- ›Walk me through the end-to-end air import process from flight arrival to final delivery
- ›How do you ensure HMRC compliance when processing import shipments?
- ›What steps do you take when a shipment encounters customs clearance delays?
- ›Which logistics systems have you used for tracking and managing cargo?
- ›How do you coordinate with airlines and handling agents at busy airports like Heathrow?
Behavioural
- ›Describe a time when you had to resolve a complex customs clearance issue under pressure
- ›Tell me about a situation where you had to manage multiple urgent shipments simultaneously
- ›Give an example of how you've built strong relationships with external stakeholders
- ›Describe a time when your attention to detail prevented a costly error
- ›How do you handle competing priorities in a fast-paced logistics environment?
STAR answer examples
Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.
Describe a time when you had to resolve a complex customs clearance issue under pressure
Tell me about a situation where you had to manage multiple urgent shipments simultaneously