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⚡ Source: ReedRef: 50571396

Conveyancing - Fee Earner - Low Volume - Customer Service Focus

Reed·South Norfolk, Norfolk·Posted 36 months ago
💰 £38-45k/year
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Job description

Original text imported from Reed

Residential Conveyancing Fee Earner - Low Volume - High Quality - Customer Service Focus

Looking to progress your career or simply change your environment? I am pleased to be working for an established business who through sustainable growth, have an opportunity for an experienced Conveyancing Fee Earner to take a lead role in the Residential Conveyancing department. This business is low volume, high quality, customer service being the focus.

Offering job security and progression, this local business is dedicated to quality and personal service. The role will involve all types of conveyancing matters from inception through to post-completion including:

  • Registered & unregistered
  • Freehold, leasehold, new build & shared ownership
  • Re-mortgages, transfers of equity & help to buy
  • Land Registry applications

I look forward to your application, please apply with a current CV or contact Carolyn Thompson at Reed Legal via LinkedIn for a 100% confidential chat.

SpeedCV AI

Key skills

AI-extracted from the job advert

Must-have skills
Residential conveyancingFreehold and leasehold transactionsNew build conveyancingRe-mortgage transactionsTransfer of equityLand Registry applicationsPost-completion procedures
Nice-to-have
Shared ownership conveyancingHelp to Buy conveyancingUnregistered title conveyancing
Soft skills
Customer service focusAttention to detailCommunicationAutonomyClient relationship management
SpeedCV AI

Application advice

5 AI-generated recommendations to maximise your chances.

1

⭐ Lead your CV personal statement with 'Residential Conveyancing Fee Earner' as the advert explicitly names this as the role title and department focus.

2

📊 Quantify your caseload history: e.g. 'Managed 40 active files per month across freehold, leasehold and new build matters' to demonstrate capacity even in a low-volume, high-quality context.

3

🎯 List every conveyancing matter type mentioned in the advert (shared ownership, Help to Buy, transfers of equity, re-mortgages) as separate bullet points under your skills or experience section — ATS systems will scan for these.

4

🤝 Emphasise client-facing achievements: e.g. 'Maintained 98% client satisfaction score across 120 completions' as the advert repeatedly stresses customer service as the primary differentiator.

5

🌐 Highlight any experience with both registered and unregistered titles and Land Registry portal submissions, as the advert calls these out specifically as required matter types.

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Suggested CV bullets

3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.

How to tailor your CV

Add these 3 bullets under your most recent experience:

  • Managed a caseload of 45 active residential conveyancing files simultaneously, covering freehold, leasehold, new build and shared ownership transactions through to post-completion.
  • Processed over 60 Land Registry applications annually with a 100% requisition-free rate across 12 months, reducing average registration turnaround by 3 weeks.
  • Advised clients on 30+ Help to Buy and shared ownership transactions per year, achieving a 97% client satisfaction rating based on post-completion feedback surveys.

Free to copy — tailoring requires a 30-sec CV upload.

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Letter preview — tailored to Reed

Dear Hiring Manager,

Residential conveyancing across the full spectrum — freehold, leasehold, new build, shared ownership and Help to Buy — is where I have built my career, which is why the Fee Earner opportunity at your South Norfolk firm immediately stood out. Your focus on low-volume, high-quality work and genuine client service aligns precisely with how I approach every file I manage.

My background in residential conveyancing has seen me handle matters from initial instruction through to post-completion, including Land Registry applications, transfers of equity and re-mortgages. I have consistently prioritised clear, proactive communication with clients at every stage, ensuring they feel informed and supported throughout what is often the most significant transaction of their lives.

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SpeedCV AI

Interview questions

10 questions generated from this advert.

Technical

  • Walk me through your process for handling a leasehold transaction from instruction to post-completion.
  • How do you approach a new build conveyancing matter where the developer's solicitors are applying pressure on exchange deadlines?
  • What steps do you take when dealing with an unregistered title for the first time on a file?
  • How do you manage a Help to Buy or shared ownership transaction differently from a standard freehold purchase?
  • What is your process for submitting Land Registry applications post-completion, and how do you handle requisitions?

Behavioural

  • Describe a time when a client was unhappy with the progress of their conveyancing matter — how did you handle it?
  • Tell me about a particularly complex transaction you managed and how you kept the client informed throughout.
  • Give an example of when you identified a legal issue on a file that others had missed — what did you do?
  • How have you managed your caseload when multiple completions fell on the same day?
  • Describe a situation where you had to deliver difficult news to a client — how did you approach the conversation?
SpeedCV AINEW

STAR answer examples

Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.

1Question

Describe a time when a client was unhappy with the progress of their conveyancing matter — how did you handle it?

Situation: A client purchasing a leasehold flat in Norwich became frustrated after 8 weeks without exchange, as the freeholder's solicitors were slow to provide the management pack. Task: I needed to restore the client's confidence and accelerate the transaction without damaging the chain. Action: I called the client every Tuesday with a structured update, escalated directly to the freeholder's managing agent by recorded letter, and negotiated a 10-day deadline with the seller's solicitors. I also prepared the draft transfer deed in advance so we could exchange within 48 hours of receiving the pack. Result: We exchanged 11 days later, the client completed on schedule, and they subsequently referred two family members to the firm within 6 months.
2Question

Give an example of when you identified a legal issue on a file that others had missed — what did you do?

Situation: I picked up a new build shared ownership file mid-transaction after a colleague left the firm. Task: I needed to review the file thoroughly before the client's mortgage offer expired in 3 weeks. Action: On reviewing the lease, I identified that the permitted alterations clause was more restrictive than the developer's standard terms and conflicted with the client's planned accessibility adaptations. I raised a requisition with the developer's solicitors and flagged the issue to the client and their occupational therapist immediately. Result: The developer agreed to a lease amendment within 9 days, the mortgage offer was extended by 2 weeks, and the client completed without any additional cost — avoiding a potential post-completion dispute estimated at £4,500 in remediation.

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