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⚡ Source: ReedRef: 56825621

Assistant Warehouse Manager

Travail Employment Group - Burgess Hill·Crawley, West Sussex·Posted 1 week ago
🟢 Permanent
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Job description

Original text imported from Reed

Assistant Warehouse Manager

Competitive salary, Crawley, West Sussex, 7:30am - 5:00pm Monday to Friday, Permanent, 4 weeks paid holiday + Bank Holidays, pension, health cash plan, training, social events


The Role

Reporting to the Warehouse Manager, the Assistant Warehouse Manager will support the day-to-day running of a busy warehouse and trade counter operation within a well-established distribution and logistics environment. This role combines hands-on warehouse work with customer-facing responsibilities and team leadership, ensuring deliveries are completed efficiently across regional routes and warehouse standards are maintained at all times.

  • Checking vehicles are correctly loaded with the correct products and spare parts
  • Unloading products from vehicles, including self-unloading where required
  • Leading the team with vehicle loading and preparation for next-day deliveries
  • Supporting warehouse operations during busy periods, including picking and packing
  • Assisting customers at the trade counter with enquiries, product information and despatch
  • Receiving deliveries, checking goods and booking stock into the system
  • Supporting stock control, warehouse movements and preparation for larger deliveries
  • Acting as key holder and overseeing operations in the Warehouse Manager's absence
  • Providing driver cover on South East and Midlands driving routes (all within the normal working hours)
  • General warehouse duties, housekeeping and basic vehicle maintenance


Requirements

The successful Assistant Warehouse Manager will be physically fit and comfortable with a hands-on role involving manual handling. A clean UK driving licence with no more than three points is required, along with experience in warehouse operations and familiarity with regional driving routes. Strong communication skills, reliability and the ability to work independently as well as part of a team are important. Experience using stock or order processing systems is highly desirable, along with a proactive and forward-thinking approach.


This role could suit someone who has worked as a Warehouse Supervisor, Distribution Supervisor or Logistics Team Leader.


Company Information

This organisation operates within a practical, customer-focused distribution and warehousing sector, supplying products to trade and commercial customers. The business values teamwork, reliability and service quality, offering a stable working environment with a supportive management structure and opportunities to broaden skills across warehouse, logistics and customer service functions.


Package

Competitive salary

4 weeks paid holiday

Pension contributions

Company health cash plan

Full training provided

Friendly working environment

Regular social events

Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.

SpeedCV AI

Key skills

AI-extracted from the job advert

Must-have skills
Clean UK driving licenceWarehouse operations experienceManual handlingRegional driving routes knowledgeStock control systems
Nice-to-have
Order processing systemsWarehouse Supervisor experienceDistribution Supervisor experienceLogistics Team Leader experience
Soft skills
CommunicationReliabilityTeamworkIndependenceLeadershipProactive approach
SpeedCV AI

Application advice

5 AI-generated recommendations to maximise your chances.

1

🚛 Emphasise your hands-on warehouse experience and manual handling capabilities as this role requires physical fitness and practical warehouse work

2

📋 Highlight experience with stock control systems and order processing as the advert specifically mentions these are highly desirable

3

🎯 Showcase your clean UK driving licence and regional route knowledge for South East/Midlands as driver cover is part of the role

4

👥 Detail your team leadership experience, particularly if you've been a Warehouse Supervisor or Distribution Supervisor as mentioned in requirements

5

🏪 Include any trade counter or customer-facing experience as this role combines warehouse operations with customer service responsibilities

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Suggested CV bullets

3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.

How to tailor your CV

Add these 3 bullets under your most recent experience:

  • Led 8-person warehouse team through peak delivery periods, maintaining 99% accuracy in vehicle loading and reducing preparation time by 25%
  • Managed trade counter operations serving 40+ commercial customers daily, processing orders through stock control systems and achieving 95% customer satisfaction
  • Covered South East delivery routes across 12 postcode areas, completing 150+ deliveries monthly while maintaining clean driving record and vehicle maintenance standards

Free to copy — tailoring requires a 30-sec CV upload.

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Letter preview — tailored to Travail Employment Group - Burgess Hill

Dear Hiring Manager,

Travail Employment Group's Assistant Warehouse Manager role perfectly combines my warehouse operations expertise with team leadership experience. My background in stock control systems and regional driving routes aligns directly with your requirements for managing both warehouse operations and delivery coverage across the South East and Midlands.

My background in warehouse management has equipped me with hands-on experience in manual handling, vehicle loading, and trade counter operations. I have successfully managed stock control systems, led warehouse teams during busy periods, and maintained high operational standards while ensuring customer satisfaction.

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SpeedCV AI

Interview questions

10 questions generated from this advert.

Technical

  • Describe your experience with stock control and inventory management systems
  • How do you ensure accurate vehicle loading and delivery preparation?
  • What manual handling procedures do you follow for warehouse safety?
  • Explain your approach to goods receiving and stock booking processes
  • How do you manage warehouse operations during peak busy periods?

Behavioural

  • Tell me about a time you had to lead a team through a challenging warehouse situation
  • Describe a situation where you had to handle a difficult customer at a trade counter
  • Give an example of when you had to work independently to solve a warehouse problem
  • Tell me about a time you had to cover multiple responsibilities simultaneously
  • Describe how you've maintained high standards during busy operational periods
SpeedCV AINEW

STAR answer examples

Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.

1Question

Tell me about a time you had to lead a team through a challenging warehouse situation

During a system outage that lasted 6 hours, our warehouse team of 12 couldn't access stock control systems during our busiest delivery day. I immediately implemented manual tracking sheets and reorganised the team into 3 groups of 4 to maintain picking accuracy. I assigned experienced staff to lead each group and established hourly check-ins to monitor progress. We processed 280 orders manually, achieving 97% accuracy compared to our usual 99%. When systems came back online, we had only a 2-hour backlog instead of the predicted full-day delay, ensuring all customer deliveries went out on schedule.
2Question

Describe a situation where you had to handle a difficult customer at a trade counter

A regular commercial customer arrived claiming their £1,800 order was missing 15 critical components needed for an urgent job site. They were frustrated and threatened to switch suppliers. I immediately checked our picking records and discovered the items were loaded on a different delivery vehicle due to a labelling error. I contacted our driver, arranged immediate collection of the missing items, and personally delivered them to the customer's site within 90 minutes. I also implemented a double-check system for high-value orders, reducing similar errors by 85% over the following 3 months.

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