Operations Assistant
Job description
Original text imported from Reed
Salary:
Competitive + Bonus + Excellent Benefits
Warehouse Operative - Cumbernauld - William Wilson
So, who are we? We are William Wilson, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
Also, did we mention? In addition to the competitive salary, there are also benefits on tap including...
Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity/adoption leave, and access to a great range of online and high street discounts.
We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!
As a Warehouse Operative based in Cumbernauld, youll be responsible for:
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Completing general warehouse duties in a fast-paced environment.
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Serve customers at trade counter (warehouse) and deal with any collection requests as required by Warehouse supervisor / Warehouse Manager.
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Ensure that all incoming deliveries comply with the delivery paperwork, handle discrepancies appropriately and put away in a timely manner in accordance with procedures.
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Picking and packing items to fulfil customer orders and prepare for despatch as per customer requirements which will involve manual handling of heavy items e.g. boilers, sinks, radiators, and toilets
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Liaise with drivers to load vehicle effectively and in accordance with run sheet.
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Check picked orders prior to collection or dispatch.
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Comply with Company and Depot policies, particularly Health and Safety guidelines to ensure a safe working environment.
This is a Full Time permanent position working 40 hours a week, Monday to Friday 08.00am - 5.00pm.
And heres what wed like you to have:
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Previous experience in a busy warehouse environment.
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Be willing to jump from job to job when the business needs.
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A positive attitude and a willingness to learn, including the completion of necessary training (forklift licence training will be provided).
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A strong work ethic and desire to work as part of a team
We look forward to receiving your application!
Key skills
AI-extracted from the job advert
Application advice
5 AI-generated recommendations to maximise your chances.
🏭 Emphasise your warehouse experience prominently, as they specifically want 'previous experience in a busy warehouse environment'
💪 Highlight manual handling experience with heavy items like boilers, radiators and plumbing equipment
🚛 Mention any forklift certification or willingness to obtain licence as training is provided
📋 Showcase experience with order picking, packing and inventory management systems
🤝 Demonstrate your trade counter or customer-facing experience in warehouse settings
Suggested CV bullets
3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.
Add these 3 bullets under your most recent experience:
- •Managed picking and packing operations for 150+ daily orders, achieving 99.2% accuracy rate whilst handling heavy plumbing equipment
- •Served 80+ trade customers weekly at warehouse counter, processing collection requests and resolving delivery discrepancies within 24 hours
- •Coordinated with 12 delivery drivers daily to optimise vehicle loading according to run sheets, reducing loading time by 15 minutes per vehicle
Free to copy — tailoring requires a 30-sec CV upload.
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Letter preview — tailored to Wolseley
Dear Hiring Manager,
William Wilson's reputation as part of the Wolseley Group and your commitment to employee development through the Talent Guild makes this Warehouse Operative position in Cumbernauld exactly the career opportunity I'm seeking. My warehouse experience and strong manual handling skills align perfectly with your requirements for trade counter service and heavy equipment handling.
My background in busy warehouse environments has equipped me with the skills to excel in picking, packing and customer service whilst maintaining the highest safety standards. I'm particularly drawn to the variety this role offers, from serving trade customers to coordinating with drivers for efficient vehicle loading.
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Interview questions
10 questions generated from this advert.
Technical
- ›How would you handle a delivery discrepancy when the paperwork doesn't match the goods received?
- ›Describe your experience with manual handling of heavy items like boilers or radiators
- ›What safety procedures would you follow when operating a forklift in a busy warehouse?
- ›How do you ensure accuracy when picking and packing customer orders?
- ›Explain how you would prioritise tasks in a fast-paced warehouse environment
Behavioural
- ›Tell me about a time you had to adapt quickly to changing priorities in a warehouse
- ›Describe a situation where you provided excellent customer service at a trade counter
- ›Give an example of when you worked effectively as part of a team to meet deadlines
- ›How do you maintain a positive attitude during busy or stressful periods?
- ›Tell me about a time you identified and resolved a problem in warehouse operations
STAR answer examples
Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.
Tell me about a time you had to adapt quickly to changing priorities in a warehouse
Describe a situation where you provided excellent customer service at a trade counter