Apprentice Retail Sales Assistant
Job description
Original text imported from Reed
Build Skills, Gain Experience Become an Apprentice Sales Assistant and Grow with Us!
Location:38 Fitzroy Street, Cambridge, Cambridgeshire CB1 1ER
Hours: 39 hours a week
Shifts: Flexible
Salary:£10.55 per hour
Why Superdrug?
At Superdrug, our customers and our teams are at the heart of everything we do. Loved for our accessible health and beauty, value, variety, expert advice & top-notch service.
Were all about personality, we aim to have fun, and we work hard to deliver That Superdrug feeling!
Hard work? Absolutely.
Rewarding? Always.
Here's the exciting bit… A great day includes:
As an Apprentice Sales Assistant at Superdrug, youll be right at the heart of the action—serving customers with a smile, sharing our amazing Star Buys, and making sure everyone leaves feeling great!
Youll help keep the store looking its best and fully stocked, while playing a key role in smashing store targets.
Its a hands-on, fast-paced role thats never boring and packed with chances to learn. We see our Apprentice Sales Assistants as future Team Leaders, and well give you everything you need to grow—with brilliant training, and real opportunities to progress.
Your training will take place in-store over the first 12 months, so no college days and no homework! At the end of your training period, you will complete a discussion around your experiences and an observation of you performing your role. You will be supported throughout by your team and your tutor to achieve your Retailer Level 2 Apprenticeship
What youll bring to the role:
A positive mindset & clear communication skills
Passionate about health & beauty and customer service
Desire to learn and improve your knowledge/skills
Flexible in working hours and adaptable to change
You qualify if…
- You have a grade 4 / C GCSE (or equivalent) in English and maths (national 4s for Scotland)
- You are not currently in any form of education, and you are available for full time shifts
- You HAVENT completed a Retail Apprenticeship before
- You are eligible to work in the UK
- You are brand new to retail
Why Youll Love Working with Us
- Up to 28 days holiday
- Up to 30% discount for you and a friend or family member
- Excellent training
- Great sales incentives
- Get instant access to Stream. A tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
- Enhanced company sick pay and pregnancy loss and support
Come and be part of something special!
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Key skills
AI-extracted from the job advert
Application advice
5 AI-generated recommendations to maximise your chances.
⭐ Open your CV with a personal statement that highlights your passion for health and beauty and customer service, as the advert lists these as core requirements.
📊 If you have any prior customer-facing experience (even volunteering or school events), quantify it: 'Served 50+ customers per shift at a school fundraiser stall'.
🎯 Mention your GCSE grade 4/C (or equivalent) in English and Maths explicitly in your education section, as this is a stated eligibility requirement.
🌐 Emphasise your availability for 39 hours a week and flexible shift patterns, as the advert stresses full-time availability and adaptability to change.
🤝 Reference any teamwork or collaborative experience — the advert frames Apprentice Sales Assistants as future Team Leaders, so show early leadership potential even in informal settings.
Suggested CV bullets
3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.
Add these 3 bullets under your most recent experience:
- •Delivered face-to-face customer service across 6-hour shifts at a school charity stall, assisting over 80 customers and contributing to a 15% uplift on the previous year's fundraising total.
- •Maintained product displays and restocked 3 product categories during a weekend retail work experience placement, ensuring 100% shelf availability throughout a Saturday peak period.
- •Completed a 12-week health and beauty product knowledge course, applying learnings to advise 20+ peers weekly on skincare routines and increasing peer engagement by 40%.
Free to copy — tailoring requires a 30-sec CV upload.
Your cover letter is ready
We've drafted a cover letter for Superdrug. Preview the opening, then unlock the full personalised version.
Letter preview — tailored to Superdrug
Dear Hiring Manager,
Superdrug's reputation for accessible health and beauty and its structured Retailer Level 2 Apprenticeship programme are exactly what I have been looking for as I begin my retail career — which is why the Apprentice Sales Assistant role at your Cambridge Fitzroy Street store caught my attention immediately. I am confident in my customer communication skills and bring a genuine enthusiasm for health and beauty products that I am eager to develop in a hands-on retail environment.
My background in customer-facing situations has given me a solid foundation in staying positive under pressure, adapting to changing priorities, and working collaboratively towards shared goals. I hold a grade 4 GCSE in both English and Maths, meet all eligibility criteria for the apprenticeship, and am fully available for the 39-hour weekly shift pattern.
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Interview questions
10 questions generated from this advert.
Technical
- ›How would you approach keeping a retail store fully stocked and visually appealing during a busy shift?
- ›What steps would you take to process a customer return or complaint at the till?
- ›How would you use product knowledge to recommend a health or beauty item to a customer?
- ›Describe how you would prioritise tasks — serving customers, restocking shelves, and hitting sales targets — during a peak trading period.
- ›What do you understand about the Retailer Level 2 Apprenticeship framework and what it involves over 12 months?
Behavioural
- ›Tell me about a time you had to adapt quickly to a change in your routine or environment.
- ›Describe a situation where you delivered great service to someone — what did you do and what was the outcome?
- ›Give an example of when you worked as part of a team to achieve a shared goal.
- ›Tell me about a time you received feedback and used it to improve your performance.
- ›Describe a moment when you had to stay positive and motivated during a challenging or repetitive task.
STAR answer examples
Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.
Tell me about a time you had to adapt quickly to a change in your routine or environment.
Give an example of when you worked as part of a team to achieve a shared goal.