Optical Assistant Apprentice
Job description
Original text imported from Reed
So, you're a proactive people person, passionate about retail and offering the best customer service? Sounds like you'd be a great fit here. If you've ever considered a career in optics, this Optical Assistant Apprenticeship could be perfect for you.
Our Apprenticeship scheme gives people of all ages the chance to boost their existing skillset and kickstart an exciting new career as part of a forward-thinking business, all whilst earning a full-time wage.
We are currently looking for individuals who are enthusiastic about providing great customer service and would like to pursue a career in retail, management or optics.
Our store
Based in Coulby Newham, our store has off-site parking and is easy to get to via public transport
Our team
We have a wonderful team of people in our store ready and waiting for you to meet.
What's on offer?
As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
- £8.20 per hour
- Full time 40 hours - will include 1 weekend day
- We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
- Specsavers Perks - a portal to a world of great everyday discounts and savings
- WeCare - our employee support service to help you and your immediate family when you need it most
- Complimentary subscription to the Headspace app
- Eyecare and hearcare discounts for you and your family
- Enjoy an additional paid day off on your birthday to celebrate you!
- Enhanced family leave and company sick pay
Who is this Apprenticeship for?
If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant Apprentice.
- Individuals with GSCE Maths at Grade 9-4 (A*-C), or an equivalent level qualification
- Individuals who have lived in the EU for 3 years or more, with the right to work in the UK
What does the role involve?
- Welcoming customers into store
- Booking in eye tests
- Pre-screening patients
- Providing style advice
- Measuring frames
- Taking phone calls
Find out more
Ready to kickstart your career with a company that will support you to be the best you can be? For more detailed information about the Specsavers Apprenticeship programme, please click the link below.
Apprenticeships at Specsavers | Specsavers UK Careers
It's essential that you haven't previously worked in the Optical Sector. Before applying, please check that you are able to travel to the store location on a daily basis.
Got what we're looking for? This job will close when it's filled, so don't delay, apply today!
Key skills
AI-extracted from the job advert
Application advice
5 AI-generated recommendations to maximise your chances.
⭐ Highlight your customer service experience prominently as Specsavers emphasises 'passionate about retail and offering the best customer service'
📊 Quantify your retail achievements: 'Served 50+ customers daily, achieving 98% satisfaction scores'
🎓 Mention your GCSE Maths qualification early as it's essential for the apprenticeship eligibility
🌟 Emphasise your enthusiasm for learning as this is a training-focused apprenticeship role
🤝 Show your people skills as the role involves welcoming customers, style advice and phone handling
Suggested CV bullets
3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.
Add these 3 bullets under your most recent experience:
- •Welcomed 80+ customers daily in retail environment, achieving 96% satisfaction scores through proactive service approach
- •Managed appointment booking system for 15 staff members, reducing wait times by 25% through efficient scheduling
- •Provided style consultation to 30+ customers weekly, resulting in £2,400 average monthly sales performance
Free to copy — tailoring requires a 30-sec CV upload.
Your cover letter is ready
We've drafted a cover letter for Specsavers. Preview the opening, then unlock the full personalised version.
Letter preview — tailored to Specsavers
Dear Hiring Manager,
I am writing to apply for the Optical Assistant Apprentice position at Specsavers in Coulby Newham. Having researched your apprenticeship programme, I am particularly drawn to the comprehensive training in pre-screening patients and frame fitting that will launch my career in optics. My GCSE Maths qualification and passion for customer service align perfectly with your requirements.
My background in retail customer service has prepared me well for welcoming customers, handling enquiries, and providing style advice. I am eager to develop the technical skills of eye test booking and frame measuring whilst contributing to your team's reputation for excellent patient care.
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Interview questions
10 questions generated from this advert.
Technical
- ›How would you approach pre-screening a patient before their eye test?
- ›What factors would you consider when helping a customer choose frame styles?
- ›How would you handle booking multiple eye test appointments efficiently?
- ›Describe how you would measure frames accurately for a customer
- ›What steps would you take if a customer's prescription seemed unclear?
Behavioural
- ›Tell me about a time you provided excellent customer service in a retail environment
- ›Describe a situation where you had to learn a new skill quickly
- ›How would you handle a frustrated customer waiting for their eye test?
- ›Give an example of when you worked effectively as part of a team
- ›Tell me about a time you showed initiative in helping a customer
STAR answer examples
Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.
Tell me about a time you provided excellent customer service in a retail environment
Describe a situation where you had to learn a new skill quickly