Water Hygiene Technician

Powered by Water, Driven by Purpose

At Pennon Group, we’re proud to serve communities while protecting the environment. Together with our subsidiaries, South West Water, Bristol Water, Bournemouth Water, SES Water, Pennon Water Services and Pennon Power, we’re leading the way in water and renewables.

We’re proud to be recognised as a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we’re working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife.

Whether you’re starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career.

Ready to make a splash? Join our team today.

Aquacare is a specialist water hygiene and commercial heating provider offering expert assistance to businesses of all sizes. Through monitoring and remedial action, we help businesses build and maintain compliant Legionella control systems and modern and efficient heating plant rooms resulting in long-standing high-quality relationships. Aquacare is part of the Pennon Water Services Team, which is part of the Pennon Group.

As employees we thrive in a supportive working environment, developing and continuously learning to ensure we are all working at our best and we’re looking for enthusiastic people to join our growing team and be part of our continued success.

Water Hygiene Technician

Are you an experienced Technician looking for a new challenge?

We currently have an exciting opportunity available for a Water Hygiene Technician to join our team working in Bournemouth/Southwest/Hampshire. You will join us on a full-time, permanent basis, and in return, you will receive a competitive salary of £27,000- £29,000.

About the role:

As our Water Hygiene Technician, you will be carrying out legionella control tasks for our customers (this includes water temperature checks, water system dosing, shower heads and TMVs servicing and other water hygiene tasks), with most sites based in the South of England.

You will be:

· Undertaking regular temperature checks, flushing and sampling monitoring and keeping records on customers’ properties and sites

· Undertaking more complex cleaning and disinfecting of hot and cold-water systems and cooling systems

· Undertaking TMV and Shower Heads Servicing and maintenance

· Undertaking fault finding on customer sites where issues are identified and implement corrective actions to enable a first-time fix

· Working with the scheduling team to ensure all jobs are efficiently and productively planned, completed and loaded correctly onto the mobile equipment

You will be able to demonstrate:

· Effectively communicating with customers and colleagues to ensure all on site contract requirements are met to the customers satisfaction

· Escalating any missed tasks immediately and any concerns or compliance issues in a timely fashion

· Educated to GCSE, grade A-C or equivalent

· Proven exceptional customer service skills

· Level 2 NVQ Plumbing is desirable

· Water Hygiene knowledge is desirable, however no previous experience necessary as full training will be provided

· Full UK driving licence is required.

We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us.

In return, we offer an excellent range of benefits including:

· Generous holiday allowance plus bank holidays

· A discretionary Bonus

· Competitive Contributory Pension

· Share-save Scheme

· Various health benefits

· Wellbeing support programmes

· A range of Group Discounts

· Cycle to Work Scheme

· Financial support services

· And plenty more!

Closing Date: 20th May 2026

Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.

Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.

Our core values, which are essential to our success, are:

Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.

Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.

Be the Future - Embrace change. Drive Progress. Own the challenge.