Travel Operations Executive
Job description
Original text imported from Reed
Travel Operations Executive
This unique specialist tour operator are looking for a Travel Operations Executive to join their inspiring team. This company operate an array of specialist holidays to worldwide destinations. As Operations Executive you will be part of a team ensuring all tours are planned and organised to the highest standard to deliver exquisite experiences for customers.
Travel Operations Executive - Role & Responsibilities:
- Prepare confirmation and departure documents, checking all elements are booked correctly.
- Manage day to day administration specifically for the wildlife programme.
- Monitor Operations and Flights inboxes.
- Prepare all group documentation including tour leader packs and passenger manifests.
- Ensure air tickets are issued by consolidators or airlines
- Quote airfares and advise of ticket rules and baggage allowances for all brands.
- Visa administration for all tours.
- Monitoring advice from the FCO and updating practical travel advice
- Assist as required during emergency situations ( very occasional out of hours cover)
Travel Operations Executive - Skills & Experience Required:
- Proven experience in an operations, customer service or sales role within the travel industry
- GDS experience (Amadeus) would be useful but not essential
- Exceptional written and verbal communication skills
- Computer literate with Word, Excel & Databases (eg Access)
- Strong ability to plan and prioritise workloads and delivering according to deadlines
- Exceptional attention to detail
- Strong team player in everything the company does
- Represent the company to the highest standard overseas and in the UK
Travel Operations Executive - Additional Information:
- Salary circa £27k PLUS monthly, quarterly and annual bonus scheme of circa £4.5k per annum
- Monday to Friday 9 to 6
- Hybrid working with 2 days per week in the office
Please apply for the role of Travel Operations Executive online or email your cv to
Key skills
AI-extracted from the job advert
Application advice
5 AI-generated recommendations to maximise your chances.
⭐ Highlight your travel industry operations experience prominently as this specialist tour operator specifically requires proven travel sector background
📊 Quantify your operations achievements: 'Processed 150+ group bookings monthly with 99.8% accuracy'
🌐 Emphasise any GDS experience, particularly Amadeus, as it's mentioned as valuable for this wildlife tour specialist
🎯 Showcase your visa administration and FCO travel advice experience as these are key daily responsibilities
🤝 Demonstrate your ability to work under pressure during emergency situations and represent the company professionally
Suggested CV bullets
3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.
Add these 3 bullets under your most recent experience:
- •Processed 180+ specialist tour bookings monthly using GDS Amadeus, achieving 99.5% accuracy in group documentation and passenger manifests
- •Managed visa administration for 25 worldwide destinations, reducing processing errors by 40% through systematic FCO travel advice monitoring
- •Coordinated emergency travel support for 12 tour groups annually, maintaining 98% customer satisfaction during disruption management
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Letter preview — tailored to C&M Travel Recruitment
Dear Hiring Manager,
C&M Travel Recruitment's specialist wildlife tour operations role combines my passion for travel logistics with expertise in GDS systems and visa administration. Your focus on delivering exquisite customer experiences through meticulous planning aligns perfectly with my operations background.
My background in travel industry operations has equipped me with comprehensive knowledge of airfare quoting, consolidator relationships, and emergency situation management. I excel at processing complex group documentation while maintaining the exceptional attention to detail required for international tour coordination.
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Interview questions
10 questions generated from this advert.
Technical
- ›How would you handle a situation where a consolidator fails to issue tickets 48 hours before departure?
- ›Describe your experience with GDS systems, particularly Amadeus booking procedures
- ›How do you stay updated with FCO travel advice changes for multiple destinations?
- ›Walk me through the process of preparing comprehensive tour leader packs
- ›How would you quote complex airfares with multiple stopovers and baggage requirements?
Behavioural
- ›Tell me about a time you had to handle a travel emergency outside normal working hours
- ›Describe a situation where you had to prioritise multiple urgent bookings with tight deadlines
- ›Give an example of when your attention to detail prevented a significant travel disruption
- ›How do you maintain high standards when processing repetitive documentation tasks?
- ›Describe a time you had to work as part of a team to resolve a complex travel issue
STAR answer examples
Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.
Tell me about a time you had to handle a travel emergency outside normal working hours
Describe a situation where you had to prioritise multiple urgent bookings with tight deadlines