Temp Billings Admin - Air/Freight/Cargo background
Job description
Original text imported from Reed
To provide support for all aspects of billing of airlines/transport/freight forwarders on a weekly/ monthly basis with extensive customer interaction. Dealing with queries and liaising with the operational team to ensure our customer receive feedback within a short turnaround window. Providingadditionalsupportatmonthendtoensureinvoicesareaccurateandbilledontimeto ensurewemeetthetightdeadline schedule.
- Essential experience - must have worked in an airline / freight forwarder or handling company in billing to ensure understanding of billing revenue i.e. from AWB's with rates, special handling codes etc.
- Processing of airline invoices/credit notes and rebates using operational accounting system.
- Processing of freight forwarder invoices/credit notes using operational accounting system.
- Processing of transport invoices/credit notes using operational accounting system.
- Handling all customer queries in a timely manner.
- Providing reports for billing to customers and internally.
- Cash reconciliation of credit card payments taken within the warehouse.
- Liaising with customers and internal teams
- Ad hoc tasks as deemed suitable.
Key skills
AI-extracted from the job advert
Application advice
5 AI-generated recommendations to maximise your chances.
✈️ Highlight your airline/freight forwarder billing experience prominently as this is explicitly essential for the role
📋 Emphasise your AWB processing skills and understanding of special handling codes which are core requirements
💰 Showcase your experience with operational accounting systems and credit note processing
⏰ Demonstrate your ability to meet tight deadlines, especially month-end billing cycles
🤝 Quantify your customer service experience as extensive customer interaction is a key responsibility
Suggested CV bullets
3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.
Add these 3 bullets under your most recent experience:
- •Processed 150+ AWBs weekly using operational accounting systems, achieving 99.2% billing accuracy across airline and freight forwarder clients
- •Managed month-end billing cycles for 8 transport companies, consistently meeting tight deadline schedules within 48-hour windows
- •Resolved 95% of customer billing queries within same-day turnaround through effective liaison with operational teams and freight handlers
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Dear Hiring Manager,
Marc Daniels' Temp Billings Admin position perfectly matches my airline and freight forwarding billing expertise, particularly my experience processing AWBs and managing special handling codes in fast-paced operational environments.
My background in freight billing has equipped me with comprehensive knowledge of operational accounting systems, credit note processing, and the critical month-end cycles that drive revenue recognition. I excel at customer interaction whilst maintaining accuracy under tight deadline pressures.
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Interview questions
10 questions generated from this advert.
Technical
- ›How do you process AWBs and calculate billing revenue from rates and special handling codes?
- ›What operational accounting systems have you used for airline or freight billing?
- ›How do you handle credit note processing and rebate calculations?
- ›What's your experience with cash reconciliation of credit card payments?
- ›How do you ensure accuracy when processing transport invoices under tight deadlines?
Behavioural
- ›Tell me about a time you had to resolve a complex customer billing query quickly
- ›Describe how you manage multiple billing deadlines during busy month-end periods
- ›Give an example of when you identified and corrected a billing error
- ›How do you prioritise tasks when dealing with both customer queries and internal reporting?
- ›Tell me about a time you had to liaise between operational teams and customers to resolve an issue
STAR answer examples
Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.
Tell me about a time you had to resolve a complex customer billing query quickly
Describe how you manage multiple billing deadlines during busy month-end periods