Senior Secretary
Job description
Original text imported from Reed
Personal Assistant (12 Month Maternity Cover)
Cheltenham
£33,000
A fantastic opportunity has arisen for an experienced and highly professional Personal Assistant to join a well-established and highly regarded professional services business in Cheltenham on a 12-month maternity cover contract.
This is an excellent opportunity for a polished, proactive and organised PA professional who thrives in a fast-paced, client-focused environment and enjoys providing first-class support to senior stakeholders.
Working as part of a collaborative and professional internal support team, you will play a key role in delivering high-quality administrative, secretarial PA and client support to Partners, senior management and clients, ensuring an exceptional service is delivered at all times.
The Role
This is a varied and fast-paced role where you will be responsible for providing high-level personal assistant, ensuring the smooth coordination of day-to-day activities, projects and client communications.
Key responsibilities will include:
- Providing high-level PA and administrative support to senior management
- Managing busy diaries, coordinating meetings and ensuring schedules run smoothly
- Arranging client meetings, travel, room bookings, refreshments and meeting logistics
- Acting as a key point of contact for internal and external client queries
- Supporting with pitches, presentations, events and client projects
- Liaising with internal departments including finance, marketing and wider business support teams
- Supporting billing, expenses, invoicing and financial administration
- Assisting with time recording, reporting and client billing processes
- Coordinating workflow across shared support teams to ensure deadlines are met
- Supporting document preparation, correspondence, file opening and general matter administration
- Maintaining accurate client records and updating internal systems
- Identifying process improvements and supporting continuous improvement across the team
About You
We are looking for a professional, polished and proactive individual who has previous experience in a PA, Legal PA Secretary, Executive Assistant within a professional services environment.
You will be highly organised, confident managing multiple priorities, and comfortable working in a fast-paced environment where attention to detail and professionalism are key.
The ideal candidate will have:
- Previous experience in a PA / Personal Assistant / Client Services support role
- Strong administrative and diary management experience
- Excellent communication skills, both written and verbal
- A highly organised and proactive approach
- Strong attention to detail and accuracy
- A client-focused and solutions-driven mindset
- The ability to manage multiple priorities and work to deadlines
- Strong Microsoft Office skills
- Experience using CRM / practice management systems
- Professional services or legal sector experience would be highly advantageous
What’s on Offer
- Salary of £33,000
- 12-month maternity cover contract
- Opportunity to join a highly regarded professional services business
- Varied, fast-paced and professional working environment
- Supportive and collaborative team culture
- Excellent exposure within a prestigious business
- Cheltenham based role
If you are an experienced PA looking for a varied and rewarding opportunity within a professional environment, we would love to hear from you.
COM
Key skills
AI-extracted from the job advert
Application advice
5 AI-generated recommendations to maximise your chances.
⭐ Highlight your professional services or legal sector experience prominently as this is highly advantageous for the role
📊 Quantify your PA achievements: "Managed 5 senior partners' diaries, coordinating 200+ client meetings monthly"
🌐 Emphasise your CRM and practice management systems experience as these are specifically mentioned requirements
🎯 Showcase your billing and time recording experience as financial administration is a key responsibility
🤝 Demonstrate your client-facing skills as you'll be a key point of contact for internal and external queries
Suggested CV bullets
3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.
Add these 3 bullets under your most recent experience:
- •Managed complex diaries for 4 senior partners, coordinating 150+ client meetings monthly while maintaining 98% scheduling accuracy
- •Implemented new CRM workflow processes that reduced client query response time from 24 to 6 hours across the support team
- •Processed monthly billing for 200+ client matters, ensuring accurate time recording and reducing invoice queries by 35%
Free to copy — tailoring requires a 30-sec CV upload.
Your cover letter is ready
We've drafted a cover letter for RE Recruitment. Preview the opening, then unlock the full personalised version.
Letter preview — tailored to RE Recruitment
Dear Hiring Manager,
Your Personal Assistant maternity cover role at RE Recruitment's professional services client in Cheltenham perfectly aligns with my PA expertise and client-focused approach. My experience in diary management, CRM systems, and billing processes positions me well to support your senior stakeholders effectively.
My background in executive support within professional services environments has equipped me with the organisational skills and attention to detail essential for managing complex schedules, client communications, and administrative processes in fast-paced settings.
Free signup, no card needed. Export to PDF/Word requires a £1.99 trial (14 days).
Interview questions
10 questions generated from this advert.
Technical
- ›How do you prioritise diary management when multiple senior stakeholders have conflicting meeting requests?
- ›What CRM or practice management systems have you used and how did you ensure data accuracy?
- ›Describe your experience with billing processes and time recording in professional services
- ›How do you handle document preparation and file management for client matters?
- ›What Microsoft Office applications are you most proficient in and how have you used them in PA roles?
Behavioural
- ›Tell me about a time when you had to manage multiple urgent priorities for different senior stakeholders
- ›Describe a situation where you identified a process improvement that benefited your team
- ›Give an example of how you handled a difficult client query or complaint
- ›Tell me about a time when you had to coordinate a complex meeting or event with multiple stakeholders
- ›Describe a situation where your attention to detail prevented a significant error or issue
STAR answer examples
Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.
Tell me about a time when you had to manage multiple urgent priorities for different senior stakeholders
Describe a situation where you identified a process improvement that benefited your team