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⚡ Source: ReedRef: 56828568

Secretarial Team Leader | 3:2 Hybrid | Above Market Salary

JM Legal Ltd·London·Posted 6 days ago
🏠 Hybrid⭐ Senior
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Job description

Original text imported from Reed

Secretarial Team Leader | 3:2 Hybrid | Above Market Salary

A rare opportunity has arisen within one of London's most prestigious and highly regarded law firms renowned for its outstanding reputation.

This is a senior-level position for an experienced Legal managerial professional (minimum 5 years' experience at managerial level required) who thrives on leadership, organisation and driving operational excellence.

The Role

Supporting the Partners and overseeing the smooth operational running of the department, you will:

  • Oversee and manage a team of direct reports (PA team)

  • Act as a key liaison between the practice area and Business Services teams

  • Assist the Head of Department with strategic projects and initiatives

  • Work closely with Business Development Managers to ensure best practice

  • Lead on the development, mentoring and performance management of the PA team

  • Assist with recruitment and onboarding

  • Manage work allocations and resource planning

  • Attend Partner meetings and contribute at a senior level

This is a visible, influential role where your leadership will directly impact the department's success.

Why Join This Firm?
  • Above-average salary reflecting the seniority of the role

  • Hybrid working (3 days in the office / 2 from home)

  • A firm known for its stability, prestige and long-term career opportunities

  • Professional yet personable culture - high standards without hierarchy

  • Excellent benefits and genuine investment in its people

If you're an experienced manager (who has experience within a Law firm) looking to step into a highly respected firm where you can lead, influence and elevate a team then this is a standout opportunity.

Confidential conversations welcomed.

SpeedCV AI

Key skills

AI-extracted from the job advert

Must-have skills
Legal managerial experiencePA team managementPerformance managementLaw firm operationsTeam leadership
Nice-to-have
Strategic project managementBusiness development liaisonPartner-level communicationRecruitment experience
Soft skills
LeadershipOrganisationCommunicationMentoringStrategic thinkingCollaboration
SpeedCV AI

Application advice

5 AI-generated recommendations to maximise your chances.

1

⭐ Highlight your legal managerial experience prominently as the role requires minimum 5 years at managerial level in law firms

2

📊 Quantify your team leadership: 'Managed 8-person PA team, improving efficiency by 25%'

3

🌐 Emphasise your Partner-level communication skills as you'll attend Partner meetings and contribute at senior level

4

🎯 Showcase strategic project experience as you'll assist Head of Department with key initiatives

5

🤝 Demonstrate your mentoring capabilities as developing and performance managing the PA team is central to this role

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Suggested CV bullets

3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.

How to tailor your CV

Add these 3 bullets under your most recent experience:

  • Led 12-person PA team across 3 practice areas, implementing performance management system that improved productivity by 30%
  • Managed recruitment and onboarding for 8 legal support roles, reducing time-to-hire from 6 to 3 weeks through streamlined processes
  • Contributed to Partner meetings on strategic initiatives, delivering resource planning recommendations that saved £45k annually

Free to copy — tailoring requires a 30-sec CV upload.

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Letter preview — tailored to JM Legal Ltd

Dear Hiring Manager,

JM Legal's reputation for excellence and stability makes this Secretarial Team Leader position exactly the senior legal management role I've been seeking. With 8 years of legal managerial experience and proven expertise in PA team leadership and performance management, I'm well-positioned to oversee your department's operational success.

My background in managing legal support teams, including resource planning and strategic project delivery, aligns perfectly with your requirements for Partner-level contribution and Business Services liaison.

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SpeedCV AI

Interview questions

10 questions generated from this advert.

Technical

  • How do you manage work allocations across a PA team to ensure optimal resource utilisation?
  • What systems do you use for performance management and team development tracking?
  • How do you approach recruitment and onboarding for legal support roles?
  • What methods do you use to liaison effectively between practice areas and Business Services?
  • How do you contribute to strategic projects at departmental level?

Behavioural

  • Tell me about a time you had to manage a challenging team member in a legal environment
  • Describe a situation where you improved operational processes within a legal department
  • Give an example of how you've mentored someone to achieve better performance
  • Tell me about a time you had to present to Partners or senior stakeholders
  • Describe a situation where you managed competing priorities across multiple teams
SpeedCV AINEW

STAR answer examples

Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.

1Question

Tell me about a time you had to manage a challenging team member in a legal environment

When I managed a 10-person PA team, one experienced secretary was consistently missing deadlines and affecting team morale. I scheduled a private meeting to understand the root cause, discovering she felt overwhelmed by new case management software. I arranged targeted training sessions and paired her with a tech-savvy colleague for mentoring. Within 4 weeks, her performance improved significantly, deadline compliance reached 98%, and she became one of our strongest advocates for the new system, even training 3 new hires.
2Question

Describe a situation where you improved operational processes within a legal department

Our department struggled with work allocation inefficiencies, with some PAs overloaded while others had capacity. I implemented a digital workflow system that tracked workloads in real-time and automated task distribution based on availability and expertise. I piloted this with 6 team members for 2 months, then rolled out department-wide. This reduced overtime costs by £18k annually and improved client response times from 24 to 8 hours, earning recognition from 4 Partners.

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