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⚡ Source: ReedRef: 57040745

Senior Healthcare Consultant

Appcast Enterprise·London·Posted 8h ago
⭐ Senior
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Job description

Original text imported from Reed

Introduction

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.  
Overview

Are you a seasoned Consultant or Senior Consultant with a passion for delivering exceptional corporate Private Medical Insurance solutions? Are you ready to take your expertise to the next level and make a real impact in the world of employee benefits? If so, we have an exciting opportunity waiting for you!

At Gallagher Benefit Services, we’re on the lookout for a talented and ambitious Senior Healthcare Consultant to join our successful, uber collaborative, sociable and and forward-thinking Employee Benefits consultancy team.

This is a specialist, regulated role that’s perfect for someone with extensive experience in corporate healthcare consulting, whether from a broker or insurer background.

We are open to considering applications from individuals living anywhere in the UK.


How you'll make an impact

  • Build and Nurture Relationships: Take ownership of a portfolio of corporate healthcare clients, becoming their trusted advisor and go-to expert.
  • Deliver Tailored Solutions: Design and implement innovative, compliant strategies to address complex employee benefits needs, ensuring exceptional outcomes for clients.
  • Drive Business Growth: Play a pivotal role in revenue generation through client retention, cross-selling opportunities, referrals, and securing new business.
  • Maximise Portfolio Profitability: Manage fee structures effectively and ensure profitability across your client portfolio.
  • Collaborate and Lead: Work closely with internal teams to support strategic initiatives, while mentoring and developing junior colleagues to help them reach their potential.
  • Uphold Excellence: Maintain the highest standards of governance, compliance, and operational delivery, ensuring every client interaction reflects our commitment to quality and integrity.

About You

Qualifications:

  • Relevant professional certification (e.g. CII IF7 or equivalent).
  • A commitment to continuous professional development (CPD) and technical growth.

Essential Experience & Skills:

  • Extensive experience in corporate healthcare consulting.
  • A track record of successfully managing complex client relationships.
  • Strong commercial acumen with the ability to identify and capitalise on growth opportunities.
  • Exceptional communication, presentation, and negotiation skills.
  • Proven ability to manage multiple projects and deliver results under pressure.
  • Experience engaging with senior stakeholders (e.g. Managing Directors, Finance Directors) and presenting at a high level.
  • Eligibility to work in the UK.

Why Join Us?

At Gallagher, we’re committed to helping businesses and individuals thrive by providing tailored benefit solutions and a strategic approach to organisational wellbeing. As part of our team, you’ll have the opportunity to grow your career, work with industry leaders, and make a meaningful impact.

If you’re ready to take the next step in your career and join a global leader apply today!


Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
  • Defined contribution pension scheme, which Gallagher will also contribute to
  • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
  • Income protection, we’ll cover up to 50% of your annual income, with options to top up
  • Health cash plan or Private medical insurance

Other benefits include:

  • Three fully paid volunteering days per year
  • Employee Stock Purchase plan, offering company shares at a discount
  • Share incentive plan, HMRC approved, tax effective, stock purchase plan
  • Critical illness cover
  • Discounted gym membership, with over 3,000 gyms nationally
  • Season ticket loan
  • Access to a discounted voucher portal to save money on your weekly shop or next big purchase
  • Emergency back-up family care
  • And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledg
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Key skills

AI-extracted from the job advert

Must-have skills
Corporate healthcare consulting experienceCII IF7 qualification (or equivalent)Private Medical Insurance (PMI) advisoryComplex client relationship managementFCA regulatory complianceContinuous Professional Development (CPD)
Nice-to-have
Insurer-side backgroundWellbeing programme designCross-selling employee benefits productsFee structure and portfolio profitability management
Soft skills
Trusted advisor relationship-buildingCommercial acumenCollaborationMentoring and developing junior colleaguesCuriosity and continuous learningCommunication
SpeedCV AI

Application advice

5 AI-generated recommendations to maximise your chances.

1

⭐ Lead your Personal Statement with your CII IF7 qualification (or equivalent) as the advert lists it as a required professional certification — place it prominently in your profile header and qualifications section.

2

📊 Quantify your client portfolio: e.g. 'Managed a portfolio of 35 corporate PMI clients with combined premium spend of £4.2M, achieving 94% retention over 3 years' — the advert explicitly asks for portfolio profitability and retention track record.

3

🎯 Highlight any cross-selling or new business wins with figures, such as 'Generated £180k in additional revenue through cross-selling group income protection to existing healthcare clients' — the advert calls out revenue generation as a core responsibility.

4

🤝 Include a bullet on mentoring or developing junior colleagues, referencing a specific outcome (e.g. 'Mentored 2 junior consultants to Consultant grade within 18 months') — the advert specifically asks for this leadership dimension.

5

🌐 If you have experience from both broker and insurer sides, call this out explicitly in your CV summary — the advert states it is open to both backgrounds, and dual-side experience is a genuine differentiator at senior level.

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Suggested CV bullets

3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.

How to tailor your CV

Add these 3 bullets under your most recent experience:

  • Managed a portfolio of 32 corporate PMI clients with £3.8M combined annual premium, achieving 93% retention over 4 consecutive years through proactive renewal management and tailored benefit redesigns.
  • Generated £165k in incremental revenue by identifying cross-selling opportunities for group income protection and dental cover across 12 existing healthcare clients within a single financial year.
  • Mentored 3 junior consultants through CII IF7 examination preparation, with all 3 passing first time and progressing to Consultant grade within 18 months.

Free to copy — tailoring requires a 30-sec CV upload.

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Letter preview — tailored to Appcast Enterprise

Dear Hiring Manager,

Gallagher Benefit Services' reputation as a leading employee benefits consultancy is precisely why the Senior Healthcare Consultant role caught my attention. With extensive experience in corporate Private Medical Insurance advisory and a CII IF7 qualification, I am confident I can take ownership of a complex client portfolio and deliver the compliant, commercially sound benefit strategies your clients depend on.

My background in corporate healthcare consulting spans both broker and insurer environments, giving me a rounded perspective on PMI market dynamics. I have managed portfolios of over 30 corporate clients with combined premium spend exceeding £3.5M, consistently achieving retention rates above 92% through proactive relationship management and tailored renewal strategies. I have also driven incremental revenue by identifying cross-selling opportunities across group risk and wellbeing programmes, generating approximately £150k in additional fees over two years.

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Interview questions

10 questions generated from this advert.

Technical

  • How do you approach designing a compliant corporate PMI strategy for a client with a complex, multi-site workforce?
  • Walk us through how you structure a fee negotiation with a corporate client to ensure portfolio profitability.
  • What is your process for conducting a healthcare benefits market review, and which insurers do you typically benchmark against?
  • How do you stay current with FCA regulatory requirements and CPD obligations in the corporate healthcare consulting space?
  • Describe how you would identify and act on a cross-selling opportunity within an existing employee benefits client relationship.

Behavioural

  • Tell me about a time you retained a corporate client who was considering moving to a competitor — what was your approach and what was the outcome?
  • Describe a situation where you had to deliver a complex benefits solution under significant time pressure. How did you manage it?
  • Give an example of when you mentored or developed a junior colleague. What did you do and what progress did they make?
  • Tell me about a time you identified a compliance or governance risk in a client's benefit programme. How did you handle it?
  • Describe a situation where you successfully generated new business through a referral or cross-sell. What steps did you take?
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STAR answer examples

Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.

1Question

Tell me about a time you retained a corporate client who was considering moving to a competitor — what was your approach and what was the outcome?

Situation: A manufacturing client with 850 employees and a £280k annual PMI premium informed me they had received a significantly lower quote from a rival broker and were seriously considering switching. Task: I needed to demonstrate the value of our advisory relationship beyond premium cost alone. Action: I conducted a full market review across 6 insurers within 10 days, renegotiated the renewal terms with the incumbent insurer to achieve a 7% premium reduction, and presented a revised benefit structure that added an employee assistance programme at no additional cost. I also prepared a total cost-of-absence analysis showing the client's ROI on the existing programme. Result: The client renewed with us, the premium saving satisfied their finance director, and they subsequently referred two subsidiary companies, generating £45k in additional fees.
2Question

Describe a situation where you had to deliver a complex benefits solution under significant time pressure. How did you manage it?

Situation: A professional services firm of 1,200 employees acquired a smaller business and needed a harmonised PMI scheme in place within 6 weeks to meet TUPE obligations. Task: I was the lead consultant responsible for designing a compliant, cost-effective solution that covered two previously separate workforces. Action: I immediately mapped the benefits gap between the two existing schemes, ran an accelerated tender with 4 insurers, and coordinated daily calls between the client's HR director, our compliance team, and the chosen insurer's implementation desk. I also drafted the employee communications to ensure clear messaging on the transition. Result: The harmonised scheme launched on day 38, two days ahead of the TUPE deadline, with zero employee complaints and a blended premium that came in 4% below the client's budget.

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