Assistant Centre Manager
Job description
Original text imported from Reed
Job Title: Assistant Centre Manager
Salary: £35,000-£40,000 per annum
Location: City of London
Type: Temp-Perm - Full time
Hours: Monday-Friday, office-based
Are you available immediately and ready to take the next step in your workplace or hospitality career? This is a fantastic opportunity to join a prestigious, service-led provider, supporting the smooth running of a flagship London office while developing your leadership skills in a highly professional environment.
Benefits! What's in it for you?
- Prime Central London location within a modern, high-end office environment.
* Clear progression opportunities within a growing, multi-site organisation.
* Friendly, collaborative and supportive on-site team.
* Health and wellbeing support, including gym access and employee assistance programme.
* Office Angels Boost Benefits - free wellbeing seminars, retail discounts and vouchers.
Job Duties
- Supporting the Centre Manager with the daily operation of a busy business centre.
* Acting as a key point of contact for clients, delivering a first-class customer experience.
* Supervising and supporting the on-site team, leading by example on the floor.
* Ensuring the centre is impeccably presented and service standards are consistently met.
* Assisting with client onboarding, office setups, moves and changes.
* Coordinating meeting rooms, events and client engagement activities.
Requirements
- Previous experience in a similar role (hospitality, serviced offices, facilities, retail or similar).
* A naturally personable, professional and confident communicator.
* Hands-on, proactive attitude with a strong customer-first mindset.
* Organised, adaptable and comfortable juggling a varied workload.
* Eager to develop leadership skills and progress within a workplace management role.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Key skills
AI-extracted from the job advert
Application advice
5 AI-generated recommendations to maximise your chances.
⭐ Highlight your facilities or serviced office experience prominently as this role specifically requires business centre operations knowledge
📊 Quantify your team supervision experience: 'Supervised 8 front-of-house staff, maintaining 95% client satisfaction scores'
🌐 Emphasise your client-facing experience in hospitality, retail or similar customer service environments
🎯 Showcase your meeting room and event coordination skills as these are key daily responsibilities
🤝 Demonstrate your leadership development ambitions and progression mindset as they value career growth
Suggested CV bullets
3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.
Add these 3 bullets under your most recent experience:
- •Supervised 6-person front-of-house team in busy serviced office environment, maintaining 96% client satisfaction scores through consistent service delivery
- •Coordinated 150+ meeting room bookings monthly while managing client onboarding for 25 new businesses, reducing setup time by 30%
- •Led office moves and changes for 40+ clients across 12-month period, delivering seamless transitions with zero service disruption
Free to copy — tailoring requires a 30-sec CV upload.
Your cover letter is ready
We've drafted a cover letter for Office Angels. Preview the opening, then unlock the full personalised version.
Letter preview — tailored to Office Angels
Dear Hiring Manager,
Office Angels' Assistant Centre Manager position in the City of London represents exactly the leadership development opportunity I've been seeking in workplace management. My background in facilities management and client onboarding aligns perfectly with your requirements for business centre operations and team supervision.
My background in hospitality and customer service management has prepared me to deliver the first-class client experience your prestigious business centre demands. I have successfully coordinated meeting rooms, managed office setups, and supervised front-of-house teams while maintaining impeccable service standards.
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Interview questions
10 questions generated from this advert.
Technical
- ›How would you coordinate multiple meeting room bookings during peak business hours?
- ›What systems have you used for client onboarding and office setup management?
- ›How do you ensure consistent service standards across a busy business centre?
- ›What approach would you take to manage office moves and changes for existing clients?
- ›How would you handle facilities management issues while maintaining client service levels?
Behavioural
- ›Tell me about a time you had to supervise a team while maintaining high customer service standards
- ›Describe a situation where you had to adapt quickly to changing client requirements
- ›Give an example of how you've gone above and beyond to deliver excellent customer experience
- ›Tell me about a time you had to juggle multiple priorities in a fast-paced environment
- ›Describe a situation where you took initiative to improve operations or service delivery
STAR answer examples
Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.
Tell me about a time you had to supervise a team while maintaining high customer service standards
Describe a situation where you had to adapt quickly to changing client requirements