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⚡ Source: ReedRef: 54595843

Relief Support Worker

Creative Support Ltd·Wakefield·Posted 15 months ago
💰 £13/hour
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Job description

Original text imported from Reed

We are seeking warm, motivated, and person-centred Relief Support Workers to join our team in Wakefield. You will be providing personalised care and support to adults with learning disabilities, each with unique support needs. This role requires promoting active and independent lifestyles in line with the principles of Creative Support.

In this role, you will offer respectful personal care, practical and emotional support to service users at our Wakefield services. You will help maximise social opportunities and community engagement, foster warm and trusting relationships with service users, and work collaboratively with colleagues, families, and other professionals to provide a coordinated and consistent service. Additionally, you can choose to be paid on a weekly or monthly basis.

Twelve months minimum experience in a care role is essential. Candidates must have excellent verbal and written communication skills and the ability to provide respectful personal care. We welcome both experienced applicants and those seeking a new career in the care sector.

Joining Creative Support as a Relief Support Worker means you will have flexible payment options, with the choice to be paid on a weekly or monthly basis. You will also have the opportunity to work in a supportive and development-focused environment.

Vacancy Reference Number: 90438

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.

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Key skills

AI-extracted from the job advert

Must-have skills
Minimum 12 months' experience in a care rolePersonal care deliveryLearning disability supportVerbal and written communication skillsPerson-centred support practice
Nice-to-have
Community engagement facilitationMulti-agency collaborative workingIndependent living promotion
Soft skills
Warmth and empathyMotivationReliabilityCommunicationCollaborationRespect and inclusivity
SpeedCV AI

Application advice

5 AI-generated recommendations to maximise your chances.

1

⭐ Open your Personal Statement with direct mention of supporting adults with learning disabilities, as the advert explicitly targets this client group in Wakefield.

2

📊 Quantify your care experience: e.g. "Supported 8 adults with learning disabilities across 3 supported-living services over 18 months" to evidence the 12-month minimum requirement.

3

🌐 Highlight any community engagement activities you have facilitated, such as accompanying service users to local groups or arranging social outings, as the advert stresses maximising social opportunities.

4

🎯 Reference your experience of working collaboratively with families and external professionals (e.g. social workers, NHS teams), as coordinated service delivery is a stated expectation of the role.

5

🤝 Demonstrate person-centred values explicitly — use the phrase "person-centred" in your CV summary and cite a specific example of tailoring support to an individual's unique needs.

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Suggested CV bullets

3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.

How to tailor your CV

Add these 3 bullets under your most recent experience:

  • Delivered person-centred personal care and emotional support to 6 adults with learning disabilities across 2 community services, maintaining a consistent key-worker relationship over 14 months.
  • Facilitated weekly community engagement activities for 4 service users, increasing participation in local social groups by 50% over a 6-month period.
  • Collaborated with a 3-person multi-disciplinary team including a social worker and NHS occupational therapist to review and update 5 individual support plans, ensuring coordinated and consistent care delivery.

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Letter preview — tailored to Creative Support Ltd

Dear Hiring Manager,

Creative Support's commitment to person-centred care and independent living for adults with learning disabilities aligns directly with the experience I bring to the Relief Support Worker position in Wakefield. Having delivered respectful personal care and emotional support to adults with varied and complex needs, I understand the importance of building trusting relationships and promoting community engagement as central to quality support.

My background in care includes over 18 months supporting adults with learning disabilities across supported-living and community settings. I have worked collaboratively with families, social workers, and healthcare professionals to deliver coordinated care plans, and I consistently apply person-centred principles to help individuals lead active, fulfilling lives.

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Interview questions

10 questions generated from this advert.

Technical

  • How do you apply person-centred care principles when supporting an adult with a learning disability who has complex communication needs?
  • What steps do you take to promote independent living and active lifestyles for service users in a community setting?
  • How do you ensure respectful personal care is delivered consistently, particularly during intimate care tasks?
  • Describe how you would contribute to a coordinated support plan alongside families and external professionals.
  • What approaches do you use to identify and maximise social and community engagement opportunities for service users?

Behavioural

  • Tell me about a time you built a trusting relationship with a service user who was initially reluctant to engage with support.
  • Describe a situation where you had to adapt your communication style to meet the needs of someone with a learning disability.
  • Give an example of when you worked collaboratively with colleagues or external professionals to resolve a challenge for a service user.
  • Tell me about a time you had to manage a distressing or challenging situation with a service user — what did you do and what was the outcome?
  • Describe a time you supported someone to take part in a community activity they had not previously engaged with.
SpeedCV AINEW

STAR answer examples

Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.

1Question

Tell me about a time you built a trusting relationship with a service user who was initially reluctant to engage with support.

Situation: I was assigned as key worker to a 34-year-old man with a learning disability who had experienced several support worker changes in 12 months and was withdrawn and resistant to personal care routines. Task: My goal was to build a consistent, trusting relationship that would allow him to feel safe and engage with his daily support plan. Action: I spent the first two weeks simply being present during activities he enjoyed — watching football and cooking — without pushing formal support tasks. I introduced personal care gradually, always explaining each step and offering choices. Result: Within six weeks, he was engaging fully with his morning routine independently, and his keyworker review noted a marked improvement in his wellbeing and communication. His family contacted the service to express how positive the change had been.
2Question

Give an example of when you worked collaboratively with colleagues or external professionals to resolve a challenge for a service user.

Situation: A service user I supported began showing signs of increased anxiety and disrupted sleep, which was affecting her daily routines and community participation. Task: I needed to coordinate with the wider team and external professionals to identify the cause and agree a consistent response. Action: I documented my observations over two weeks and raised concerns at the weekly team handover. I liaised with her community learning disability nurse and her family to share information and align our approaches. Together we agreed a revised support plan with a calmer evening routine and reduced sensory stimulation after 7pm. Result: Within four weeks her sleep improved from an average of four hours to six hours per night, and she resumed her twice-weekly community group attendance.

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