Relief Extra Care Support Worker
Job description
Original text imported from Reed
We are seeking warm, caring individuals to provide personalised care and support on a relief basis at our extra care services, Fitzwilliam Court, in Hoyland, Barnsley. Fitzwilliam Court supports older people maintain their wellbeing and enjoy active, independent lifestyles. We offer a variety of shifts to meet your needs.
You will provide respectful and dignified personal care, emotional support, meal preparation, and assistance with daily tasks to maintain independence. Supporting medication management, encouraging participation in activities, and fostering social connections are key aspects of the role. You will also respond to changing needs and emergencies to ensure safe living environments.
A minimum of twelve months experience in care and support is essential. You must be compassionate, respectful, reliable, and accountable, with a strong duty of care. A reasonable standard of verbal and written English is necessary. You must be vigilant, responsive, and capable of handling the physical demands of the role.
This is a perfect Career opportunity for people who are keen to learn new skills, and are seeking a rewarding job that will allow them to progress in the health and social care sector.
The service has great Public transport links and is based along a bus route.
Vacancy Reference Number: 90438
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.
Key skills
AI-extracted from the job advert
Application advice
5 AI-generated recommendations to maximise your chances.
⭐ Lead your Personal Statement with your 12+ months of hands-on care experience, as the advert explicitly states this as an essential requirement.
📊 Quantify your care experience: e.g. 'Supported 15 older adults daily with personal care, medication prompting and meal preparation across a 12-month placement'.
🎯 Explicitly mention experience with older people or extra care/sheltered housing settings, as Fitzwilliam Court specifically supports older adults maintaining independence.
🤝 Reference any experience responding to emergencies or changing care needs, as the advert highlights this as a key responsibility in the role.
🌐 Highlight any knowledge of safeguarding, duty of care, or dignity in care frameworks, as the advert emphasises respectful, dignified support throughout.
Suggested CV bullets
3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.
Add these 3 bullets under your most recent experience:
- •Delivered personal care and medication prompting to 12 older adults daily across an extra care scheme, maintaining 100% compliance with care plan documentation over an 18-month period.
- •Responded to 3 safeguarding incidents within a sheltered housing setting, escalating concerns to the senior care team and contributing to updated risk assessments within 24 hours.
- •Facilitated weekly group activities for 8 older residents to reduce social isolation, resulting in a measurable increase in voluntary participation from 40% to 75% over 3 months.
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Letter preview — tailored to Creative Support Ltd
Dear Hiring Manager,
Fitzwilliam Court's commitment to helping older people maintain active, independent lifestyles is precisely the kind of person-centred care environment I am looking for. I am applying for the Relief Extra Care Support Worker position at Creative Support, and I am confident that my experience in personal care delivery and medication management makes me a strong candidate for this role.
My background in health and social care includes over 18 months supporting older adults with daily living tasks, emotional support, and meal preparation in a community-based setting. I have responded to changing care needs and safeguarding concerns, always prioritising the dignity and wellbeing of the individuals I support. I am physically capable, reliable, and committed to maintaining a strong duty of care throughout every shift.
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Interview questions
10 questions generated from this advert.
Technical
- ›How do you safely support a service user with medication management, and what records would you maintain?
- ›What steps do you take when a service user's care needs change unexpectedly during your shift?
- ›How would you assist an older person with personal care while maintaining their dignity and independence?
- ›Describe how you would support a service user to participate in social activities and maintain community connections.
- ›What actions would you take if you identified a safeguarding concern during a shift?
Behavioural
- ›Tell me about a time you responded to an emergency or urgent change in a service user's condition — what did you do?
- ›Describe a situation where you had to balance completing care tasks with respecting a service user's wishes and autonomy.
- ›Give an example of when you supported someone who was socially isolated — how did you encourage their engagement?
- ›Tell me about a time you worked as part of a care team to ensure continuity of support for a vulnerable person.
- ›Describe a moment when you found the physical or emotional demands of a care role challenging and how you managed it.
STAR answer examples
Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.
Tell me about a time you responded to an emergency or urgent change in a service user's condition — what did you do?
Describe a situation where you had to balance completing care tasks with respecting a service user's wishes and autonomy.