Property Block Manager
Job description
Original text imported from Reed
Property Block Manager – Burgess Hill
Salary: £32k - £38k + DOE + Company Benefits
Hours: Monday – Friday, 9:00am – 5:30pm
Location: Burgess Hill (Office-based with regular site visits)
Requirement: Full UK driving licence and own transport essential
Are you an experienced Block Manager looking to join a growing, forward-thinking property management company where your expertise is valued and your career can genuinely progress?
Due to continued expansion and increasing demand, my client is looking to strengthen their established team with an organised, proactive and commercially aware Block Manager who enjoys delivering a high standard of service across a varied residential portfolio.
This is an excellent opportunity to join a supportive and collaborative team environment where you will work closely with fellow Block Managers and an experienced Accounts team, ensuring developments are well-maintained, compliant and financially sound.
The Role
You will take responsibility for managing a portfolio of residential blocks and estates, acting as the main point of contact for leaseholders, freeholders and contractors, while proactively maintaining service standards across your portfolio.
Key Responsibilities
- Full day-to-day management of a residential block portfolio.
- Liaising with leaseholders, freeholders and contractors.
- Raising and managing work orders for repairs and maintenance.
- Overseeing major works and refurbishment projects.
- Conducting regular site inspections.
- Attending and participating in AGMs.
- Preparing and reviewing service charge budgets.
- Working closely with the Accounts team to authorise invoices and manage financial performance.
- Ensuring full compliance with H&S, FRA, EICR and current legislation.
- Managing complaints and conflict resolution professionally.
- Maintaining accurate records and updating internal systems.
About You
- Proven experience within Block & Estate Management (or Assistant Property Manager ready to step up).
- Strong understanding of leases, service charges and current legislation.
- Confident, organised and solutions-focused.
- Excellent communication and relationship-building skills.
- Able to manage multiple priorities in a fast-paced environment.
- Full UK driving licence and access to your own vehicle.
- TPI / IRPM qualifications or actively working towards it
This is a fantastic opportunity to join a progressive and expanding organisation that offers stability, variety and genuine long-term career development within block management.
If you are looking for your next challenge within a professional and supportive environment, apply today with your CV.
Key skills
AI-extracted from the job advert
Application advice
5 AI-generated recommendations to maximise your chances.
⭐ Highlight your TPI/IRPM qualifications prominently as the advert specifically mentions these professional credentials
📊 Quantify your portfolio management experience: 'Managed 45 residential blocks with 850+ leaseholders'
🏢 Emphasise your major works project experience with specific examples and budgets managed
🤝 Showcase your stakeholder management skills with leaseholders, freeholders and contractors
📋 Detail your compliance knowledge including FRA, EICR and H&S regulations
Suggested CV bullets
3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.
Add these 3 bullets under your most recent experience:
- •Managed portfolio of 35 residential blocks with 680 leaseholders, maintaining 98% satisfaction rates through proactive communication and swift issue resolution
- •Oversaw £2.4M major works programme across 12 developments, delivering projects on time and 8% under budget through effective contractor management
- •Conducted monthly FRA and EICR compliance audits across portfolio, achieving 100% regulatory compliance and reducing insurance premiums by £15,000 annually
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Dear Hiring Manager,
Reset Recruitment's Property Block Manager position in Burgess Hill represents exactly the career progression opportunity I have been seeking within residential property management. My proven experience in block management, combined with my strong understanding of service charges and current legislation, aligns perfectly with your requirements for managing a varied residential portfolio.
My background in property management has equipped me with the technical expertise in FRA, EICR compliance and major works oversight that your expanding organisation requires. I am particularly drawn to the collaborative team environment and the opportunity to work closely with experienced Accounts teams while maintaining direct relationships with leaseholders and contractors.
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Interview questions
10 questions generated from this advert.
Technical
- ›How do you ensure compliance with Fire Risk Assessment (FRA) requirements across your portfolio?
- ›Walk me through your process for preparing annual service charge budgets
- ›How do you manage major works projects from tender to completion?
- ›What systems do you use for tracking work orders and maintenance requests?
- ›How do you ensure EICR compliance across residential blocks?
Behavioural
- ›Describe a time when you had to resolve a difficult complaint from a leaseholder
- ›Tell me about a challenging major works project you managed and how you overcame obstacles
- ›How do you prioritise multiple urgent maintenance issues across different properties?
- ›Describe a situation where you had to work with a difficult contractor
- ›Tell me about a time when you identified cost savings for a residential development
STAR answer examples
Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.
Describe a time when you had to resolve a difficult complaint from a leaseholder
Tell me about a challenging major works project you managed and how you overcame obstacles
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