People & Culture Coordinator
Job description
Original text imported from Reed
Salary: £27,262.95
Location: Macclesfield
Employment Type: Permanent, Full time
Who We Are
SuperBike Factory is Europe’s largest used motorcycle retailer, with over 3,000 bikes in stock across six locations in the UK. Since our founding in 2010, we’ve grown quickly and continue to expand.
We don’t just sell bikes – we’ve created a culture where teamwork, creativity, and passion are at the heart of everything we do. Here, you’ll be trusted to take ownership, encouraged to keep learning, and supported by a team that’s always got your back.
Why us?
At SuperBike Factory, we believe our people are our greatest asset, and we’re committed to supporting their growth and development. This role is a fantastic opportunity to gain hands-on experience in HR, work in a busy, fast-paced environment, and take the next step in your People & Culture career. You’ll be encouraged to learn, take on responsibility, and make a meaningful contribution to the team.
Summary:
We are seeking an enthusiastic People & Culture Coordinator to join our team, supporting the day-to-day coordination of HR tasks within our motorcycle retail business. Reporting to the People & Culture Manager, the successful candidate will assist in delivering HR services across all areas of the People team, including recruitment, employee relations, and learning and development.
This role plays a key part in supporting the HR team within a fast-paced retail environment, offering an excellent opportunity to gain experience and grow within HR.
What You’ll Be Doing Day-to-Day:
- Provide day-to-day HR administrative support across multiple retail sites.
- Support the recruitment process, including coordinating interviews, preparing offers, onboarding, conducting pre-employment checks, and leading the induction meetings.
- Maintain accurate employee records and HR systems in line with GDPR requirements.
- Assist with employee engagement, wellbeing, and inclusion initiatives, contributing to a positive workplace culture.
- Monitor and track mandatory training, supporting managers to ensure organisational compliance.
- Support the delivery of HR projects and initiatives.
- Provide general administrative support to the People & Culture team as required.
- Opportunity to develop HR knowledge and skills across recruitment, learning and development, employee relations, and organisational development.
What We’re Looking For:
Essential:
- Experience in HR administration, recruitment, or onboarding.
- Strong interpersonal and communication skills, with the ability to build trust and relationships at all levels.
- Ability to manage sensitive and confidential information with discretion.
- Highly organised with strong administrative and IT skills (MS Office).
- Problem-solving mindset and ability to work under pressure in a fast-paced retail environment.
- Strong attention to detail and accuracy in people records and reporting.
- Professional approach to work and when dealing with internal and external customers.
- Team player who demonstrates a high level of commitment, adopts a flexible and positive approach.
Desirable:
- CIPD Level 3 – Certificate level qualification
- Previous experience in a fast-paced HR department ideally retail
- Familiarity with people systems (HRIS, payroll, or ATS) is an advantage
- Experience in multi-site retail support
Benefits:
- Netflix Membership
- Discounted Gym Membership
- Group Life Assurance
- Staff Discount on Bikes and accessories
- Cycle to Work Scheme
- Health & Wellbeing Support (mental health, fitness plans, nutrition advice, 24/7 doctor helpline)
- Enhanced Maternity, Paternity, and Sickness Pay
Sounds interesting? Apply today and take the next step in your motorcycle career with SuperBike Factory.
We are authorised by the Financial Conduct Authority (FCA) to carry out regulated financial service activities and offer credit to consumers. On formal acceptance of employment for the above position at Superbike Factory, successful applicants are subject to a level of pre-employment screening prior to commencing employment. The screening includes – Credit history – Criminal record/DBS check. NB. Employment credit searches will not affect your credit rating.
People & Culture Administration / HR Administration/ HR Coordinator / People & Culture Coordinator/ People / Admin Assistant / Human Resources
Key skills
AI-extracted from the job advert
Application advice
5 AI-generated recommendations to maximise your chances.
🎯 Emphasise your HR administration experience prominently as this is the core requirement for the coordinator role
📋 Highlight any recruitment support experience, particularly interview coordination and onboarding processes
🔒 Showcase your understanding of GDPR compliance and confidential information handling
💻 Feature your MS Office proficiency and HR systems experience in your technical skills section
🏍️ Research SuperBike Factory's culture and mention any retail or fast-paced environment experience you have
Suggested CV bullets
3 bullets our AI drafted for this specific advert, mirroring its ATS keywords.
Add these 3 bullets under your most recent experience:
- •Coordinated recruitment for 45 retail positions, managing interview scheduling and conducting pre-employment checks with 98% accuracy
- •Maintained GDPR-compliant employee records for 200+ staff across multiple locations using MS Office and HR systems
- •Led induction meetings for 25 new starters per quarter, achieving 95% completion rate for mandatory training within 30 days
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We've drafted a cover letter for SuperBike Factory. Preview the opening, then unlock the full personalised version.
Letter preview — tailored to SuperBike Factory
Dear Hiring Manager,
SuperBike Factory's commitment to people development and your role as Europe's largest used motorcycle retailer makes this People & Culture Coordinator position exactly the career step I'm seeking. My background in HR administration and recruitment coordination aligns perfectly with your need for someone to support day-to-day HR operations across your six retail locations.
My background in HR administration has equipped me with the essential skills you're looking for, including GDPR-compliant record keeping, recruitment support, and employee onboarding processes. I'm particularly drawn to the opportunity to develop my skills across recruitment, learning and development, and employee relations within your fast-paced retail environment.
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Interview questions
10 questions generated from this advert.
Technical
- ›How would you ensure GDPR compliance when managing employee records?
- ›What HR systems have you used for recruitment and onboarding?
- ›How do you track and monitor mandatory training completion?
- ›What pre-employment checks are you familiar with conducting?
- ›How would you maintain accurate people records across multiple retail sites?
Behavioural
- ›Tell me about a time you handled confidential information with discretion
- ›Describe a situation where you had to work under pressure in a fast-paced environment
- ›Give an example of how you've built relationships at different levels in an organisation
- ›Tell me about a time you identified and solved a problem in HR administration
- ›Describe how you've contributed to employee engagement or wellbeing initiatives
STAR answer examples
Model answers using the Situation-Task-Action-Result framework. Adapt to your own experience.
Tell me about a time you handled confidential information with discretion
Describe a situation where you had to work under pressure in a fast-paced environment